Desktop.Rent is a platform where without special IT knowlegde one can instantly set up and connect virtual desktops with software and folders for single users and for teams. Secure and quick access from any device 24/7. Control your team's cloud PC online via mobile app without IT support.

Single point of access and control for:

• Staff operations
• Apps usage
• Docs dispatch

Our data centers are:
- https://portal.desktop.rent - data center in Europe;
- https ://cloud.desktop.rent - data center in Asia;

Services in data centers may differ. Full actual prices are given in Services and Prices.

Desktop.Rent is a fast cloud computer with Windows, Microsoft Office, 1C and any programs that you can install yourself. These are remote workplaces for the team with access to shared programs and document folders. You can instantly create any number of workplaces and securely connect your employees to shared programs and folders.

To make your computer fast, connect from anywhere to your desktop with customized programs and folders. You can install any applications and share them with the team. At any time, you can increase the performance of your computer by adding processors, RAM and disk space.

Desktop.Rent allows you to connect from any computer, laptop, tablet and smartphone (Windows, macOS, iOS and Android) with Internet access.

If you terminate your subscription, you are prompted to download all of your data before the subscription ends.

Only you have a password with access to your account, and only you and the users of your team, to whom you grant access, can use the virtual computer. Only at your request, a technical support specialist can provide the necessary assistance at the infrastructure level.

Yes, you won't need any additional help from a technical specialist to install, launch and operate Desktop.Rent. To connect, you just need to use your phone number

To start using the Virtual desktop(s), you must sign up the Member account. Registration is carried out using your mobile number.

On www.desktop.rent, click "Sign in or Sign up" in the header of the site, or click "Try for Free" or "Connect."

To sigh up for the Portal:
• Enter your mobile number without spaces in the format <+ [country code] phone number >
• Choose how to receive the access code and enter it into the required field.
• If you didn't receive the access code, go to the mobile number entry page and enter your number again.
• Create and enter your password, confirm your password.
• The password must contain at least one number, lowercase and capital Latin, and must not contain special characters.
• You are registered in the account.
• You need to fill in personal data in "My profile" section of the account to have a fully functional access to the portal. You should indicate your mail to receive the confirmation access code.
Now you have the full functionality of the virtual desktop.

You can request the access code via WhatsApp message or by callback. Any way of access code request is free for you.

1) Refresh the registration page, and then enter the phone number in the registration form again.
2) Check if the entered phone number is correct, and whether the mobile network signal is sufficient.
3) Write to us in support using the messenger icons in the upper corner of the screen (if you are on the site or on the portal, you can see the messenger icons in the upper right corner), we will definitely help you.

Your password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters. Also you must read and click the checkbox accepting the Privacy Policy for Personal Data and the Terms of Use.

To sign in to account you need to download Desktop.Rent application:

1) Open the Google Chrome browser on your mobile phone and enter https://desktop.rent/ in the address bar
- press the main menu button in the form of an ellipsis ("⋮") and select "Add to Home Screen" from the list to add the personal account page to the main screen.
2) Go to your personal account, enter it using the data that you previously provided when registering an account.

We operate on the ground of the Public Offer, which is located at https://desktop.rent.
You have to accept the Public Offer when you Sign Up.
You can find the current version of the Public Offer at the https://desktop.rent (footer section).
This allows our customers to easily and instantly connect pre-configured virtual desktops and start working without complex documentary procedures.
Our price quotation is located at Desktop.Rent and provides full information about our product, its cost and operating principle.

You can have a free 7-days trial of the full functionality of our service: connect users, configure their virtual desktops, create network folders.

If you are interested in a dedicated virtual machine, you can connect our PRO option. It provides end-to end solution with a dedicated virtual machine per team and allows to install your software without restrictions.

A) Check the entered data, email should be filled in the format example@gmail.com
B) If the email was entered correctly, and the code still did not come, then you should go to the "Spam" section and check if the letter with your code is there.
C) If you have followed all the steps above, but the code has not yet been delivered, please, contact our support team

Yes, to do this, just place your cursor in the input box, delete «+1» and enter any number you need.

After signing up for the account , the User needs to fill in his data.
Fields marked with an asterisk are compulsory.

To connect services sign in to the account, go to "Subscriptions and Calculator" section and select the required services.

There you can find 2 tabs:
• "My subscriptions" – here you can select the number of users, change the virtual machine computing resources. These services are paid on subscription basis. After selecting the required services, number of users and subscription type click Apply.
• "Technical support" – here you can order technical support hours, which are paid on consumption basis. Select the required number of support hours using the + and - buttons, click "Pay" and the funds will be charged from your credit balance. Done!

If you have the positive credit balance, the payment will be carried out instantly.


You can also choose the frequency of payment – daily or monthly:
• Daily payment – you can have a virtual workspace for several days, paying daily for each selected service.
• Monthly payment – you can have a virtual workspace up to the end of the current month, regardless of which date you pay - on the 1st or 29th day of the month. In this case payment will be calculated only for the period from the date of tariff purchase until the end of the current month.
After selecting the required services click Apply.

Standard users have ready to use virtual desktop with MS Windows, high-speed internet, shared folders and business apps. Instant connection without IT assistance. Standard users can use preinstalled software, buy subscription for MS Office. Standard users can't install any additional software or make settings for server.

PRO Users have all features of Standard user + get dedicated scalable windows virtual machines for your team or for every team user. PRO users can install any software, shared folders remain for use.

You have 7 days free trial period for Standard users.

PRO user get a dedicated virtual machine which should be paid before use.
If you wish to try PRO user for short time you can connect PRO user on daily basis for 1 day.

It 's like "business lunch" and "a la cart menu." To test "our kitchen" you can first try Standard user free of charge. And if you need to install your software – try to connect PRO user.

1. Owner: This status is assigned to all users who registered in the account and not invited to any team.
· All sections of the account are available.
· Has a virtual desktop(s)
· Has his own folders where he can upload his files.
· Can change packages and connect services.
· In PRO package can install and delete additional software.
· Can create his own network folders and assign access to folders to other users.
· Pays for services provided to him and his team by Desktop.Rent.

2. Administrator: has the same functionality, as the Owner, except the disconnection option for the Owner. This status is assigned by Owner in "Team users" section.
· All sections of the account are available
· Has a virtual desktop including Owner's network folders
· Can create network folders for Owner's team
· In PRO package can install and delete additional software.

3. Manager: has the same rights as the Administrator, except for the virtual machine setting rights:
· All sections of the account are available
· Can create network folders for Owner's team
· Has a virtual desktop including Owner's network folders

4. User: this status is assigned by the Owner or Administrator(s) in "Team users" section:
· "My profile" and "Help" sections of the account are available
· Has a virtual desktop including Owner's network folders
· Doesn't have his own folders, can't upload own files
· Can't create network folders for the Owner's team

You need to fill in personal data in "My profile" section of the Member account to have a fully functional access to the portal. You should indicate your mail to receive the confirmation access code.

Now you have the full functionality of the virtual desktop.

Virtual desktop can be opened through the account.

1. Sign up or Sign in to the Portal.
To open a virtual desktop, click "Open virtual desktop" button in the Member account. Next open RDP file that will be downloaded to your PC.

To activate "Open virtual desktop" button you need to fill in your data in "My profile" section in the Member account :
· FULL NAME.
· Select your country:
· Enter your company name (this field is inactive for Users)
· Select preferred means of communication
· Click "Save"

To get started click the "Open virtual desktop" button:
· Shortcut for virtual workspace starts downloading (RDP file).
· Click the downloaded virtual desktop shortcut.
· Enter your password and click Confirm. The password is the same as for the Member account .
· Virtual desktop is now open

In "My Documents'' shortcut you will see shared folders with your team data, which are also available to other users if you give them access.

You can download the RDP file only the first time you open your virtual desktop. Next, you can access it using the shortcut you have already downloaded!

After signing up for the Portal, the User needs to fill in the mandatory fields (marked with an asterisk)

To exit the desktop, just close the remote desktop window on its top panel.

In this case, the current session on the remote desktop will not end, but will switch to the "disabled" mode and will wait for the next user login. i.e. open documents and programs will not be closed until the computer is restarted, the session is ended automatically or by the administrator.

This can be convenient if you decide to go away on business during the working day and want to continue your work later without closing programs on the remote desktop. In this case, the resources of the computer where your remote desktop is located will be used by open programs. Due to insufficient computer performance or due to network failures, disconnected session hang situations may occur. It looks like a black screen when logging into remote desktop

To avoid such problems and to free up server resources, it is recommended that you end the Remote Desktop session completely. This can be done at the end of the working day, when there is no more work planned for today.

To complete the session, you need to check whether all open documents are saved, then follow the menu "START" → "User icon" → "Exit".

In this case, the session ends completely, all open programs are closed and the resources you use are released.

Forced termination of sessions can be configured automatically at the desired time of user inactivity, for this you can contact technical support.

If you encounter a problem with a hung session during the working day (black screen when connecting), you can try to end your session yourself by pressing the CTRL + ALT + END key combination and selecting the "Exit" menu item.

If the menu does not appear when you press the keys, contact technical support to force the session to end. Automatically ending idle sessions will also help prevent them from freezing.

1) Open the Google Chrome browser on your mobile phone and enter https://desktop.rent/ in the address bar
- press the main menu button in the form of an ellipsis ("⋮") and select "Add to Home Screen" from the list to add the personal account page to the main screen.
2) Go to your personal account, enter it using the data that you previously provided when registering an account.