Terms of Use (Archive)
1. GENERAL PROVISIONS
1.1 Desktop LTD (hereinafter referred to as "DESKTOP.RENT") offers to the Internet user (hereinafter referred to as the User) its service as a platform to access the virtual workspace, where the User may allocate and store his data used for business activity (hereinafter referred to as the "Service"), under the conditions set forth in this Terms of Use and all Appendixes hereto. The Terms of Use enter into force from the moment the User accepts it as provided for by clause 1.4 hereof. Virtual workspace, files and databases storage are co-located in data centers not lower than Tier3, , allocated with operators specified in clause 1.2 hereof.
1.2 Internet addresses of the Service Portals are:
- https://portal.desktop.rent - MTS, PLC (data center in Russian Federation),
- https ://cloud.desktop.rent - CJSC MTS Armenia (data center in Armenia)
- https://desktop.mts.am/- CJSC MTS Armenia (data center in Armenia)
1.3. The use of the Service is regulated by this Terms of Use and Privacy Policy. The Terms of Use may be changed by DESKTOP.RENT without a special notice, the new edition comes into force from the moment of its posting on the Internet on the page indicated in this paragraph unless otherwise provided by the new version of the Terms of Use. The current version of the Terms of Use is always available at https://desktop.rent/
1.4. By starting to use the Service or having got registered in the Service, the User is considered to have accepted the Terms of Use and the Privacy Policy in full without any reservations or exceptions. In case of the User's disagreement with any of the provisions of the Terms of Use, the User is not entitled to use the Service. If the User acts on behalf of the company, and the company or the User pays for the Service by direct payment transfer to replenish the credit account of the User's Member account, then the company, paying the invoice to replenish the balance of the User's credit account, is considered to have fully accepted the terms hereof and the Privacy Policy without any restrictions and exceptions. In case DESKTOP.RENT made any changes to the Terms of Use in accordance with paragraph 1.3 hereof, which the User does not agree with, he must stop using the Service.
1.5 The Service is provided 24\7 365 days a year.
2. USER REGISTRATION. USER ACCOUNT
2.1. To use the Service, the User must get registered in the Service, and a unique account will be created for him.
2.2. To get registered the User undertakes to provide the accurate and complete personal information in the registration form, including a login (mobile number) unique to each User and a password to access DESKTOP.RENT, as well as to keep this information up to date.
2.3. DESKTOP.RENT reserves the right at any time to demand the User to confirm the data provided during registration (in particular the phone number), the failure to provide this information might be considered by DESKTOP.RENT as the provision of false information and bring about the consequences referred to in clause 2.4 hereof.
2.4. In case the User's data specified in the documents provided by him does not correspond to the data provided during registration process, and also in case when the data provided during registration does not allow to identify the User, DESKTOP.RENT reserves the right to refuse the User's access to the account and restrict the usage of the Service. If the User provides false information or if DESKTOP.RENT has reason to believe that the information provided by the User is incomplete or unreliable, DESKTOP.RENT has the right to block or delete the User's account at its discretion and refuse the User to use the Service.
2.5. The personal information of the User contained in the User's account, as well as used by him while working with the Service, is stored and processed by DESKTOP.RENT in accordance with the Privacy Policy.
2.6. To complete the registration the User inputs a mobile phone number and access password received in SMS message from DESKTOP.RENT, then creates and confirms the password, and after that gets access to his account. If necessary, the User may change the access password to the Service from his member account.
2.7. The User ensures the privacy of his password by himself. The User is responsible for all actions (as well as their consequences) while using the Service under the member account, including cases of voluntary transferring by the User of the data necessary to access to the User's account to third parties on any conditions (including under contracts or agreements). At the same time, all actions while using the Service under the User's account are considered to be performed by the User himself, except when the User informs DESKTOP.RENT in accordance with clause 3.4 about unauthorized access to the Service with the use of the User's account and / or about any violation (suspicions of the violation) of the privacy of his password.
2.8 Hereunder the User acts as an entrepreneur, self-employed or a company employee. If the User acts on behalf of the company, then in the Member account it is necessary to select the country and enter the name of the company. If the company is registered in Russian Federation, it is necessary to select Russia in the country field and enter TIN (taxpayer identification number). For companies from other countries TIN field is not used (the appropriate country must be selected).
3. USER'S RIGHTS AND OBLIGATIONS
3.1. The User acknowledges and agrees that DESKTOP.RENT is not obliged to check the correctness of the data provided by the User.
3.2. When using DESKTOP.RENT's Services, the User shall not:
3.2.1. Pretend to be another person or representative of an organization and/or community without having sufficient rights;
3.2.2. Contribute to actions aimed at violating the restrictions and prohibitions imposed by the Terms of Use;
3.2.3. Use any devices, computer programs, as well as other automatic devices or human's operated processes, intended for:
3.2.3.1. Tracking or copying DESKTOP.RENT Internet pages or their contents without prior written permission of DESKTOP.RENT;
3.2.3.2. Interventions or attempts to interfere with the normal operation of DESKTOP.RENT
3.2.4. Performing actions leading to excessive or unreasonable loading of the DESKTOP.RENT's infrastructure;
3.2.5. Copy, reproduce, modify, supplement, distribute (including public demonstration) for commercial or other purposes the contents of DESKTOP.RENT site (or any part thereof), as well as create derived objects on its basis without prior written permission of DESKTOP.RENT. Exceptions to the requirements of this clause are the packages of documents formed by the Service for the User;
3.2.6. Collect and store unauthorized personal data of other people;
3.2.7. Place in any public area of the site contacts of third parties, including telephone, email address, other means of communication;
3.2.8. Place on DESKTOP.RENT information that is prohibited by the current Russian legislation and international law;
3.2.9. Violate the norms of the law, including the norms of international law in any other way.
3.3. The User has the right to delete his account at any time, using the DESKTOP.RENT feedback form.
3.4. The User must immediately notify DESKTOP.RENT about any unauthorized (not allowed by the User) access to the Service using the member account and/or any violation (suspicions of violation) of the confidentiality of his password. For security reasons, the User must perform a safe shutdown of his account ("Log out" button) after each session of work with the Service. DESKTOP.RENT is not responsible for any possible loss or damage of any data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Terms of Use.
3.5. The User is solely responsible for the correctness of the data he inputs while using the Service, as well as for its compliance with the requirements of current legislation, including liability to the third parties in cases the User enters data that is not directly related to him (for example, the third parties data), or violates the rights and legitimate interests of the third parties.
3.6. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions violate the rights and legitimate interests of third parties.
3.7. The User must protect DESKTOP.RENT at his own expense from all claims (requests) and to compensate DESKTOP.RENT for damages resulting from such claims, in case any third party brings claims on DESKTOP.RENT that are partly or in a whole based on the statement that DESKTOP.RENT performs actions with third party data that violate the rights of such third party.
3.8. While using the Service, the User can manage the access rights (his and his employees') to virtual workspaces and hosted documents by himself. The User shall be responsible for the consequences of actions or inactions in the Member account or on virtual workspaces servers, to which the User or the User's employees may have access with administrator rights to the corresponding server within certain tariffs. The User shall determine by himself the policy and rules for the use of data by employees in the User's virtual workspaces in compliance with this Terms of Use.
3.9. If as a result of the User's or his employees' actions in the Member account or works on servers with administrative rights, the virtual workspaces break down, the User has the right to contact DESKTOP.RENT for support in resolving the failure as part of advanced technical support service.
3.10. Starting to use the Service and providing DESKTOP.RENT with contact details (e-mail, mobile phone number), the User agrees to receive service and informational messages for instant messengers linked to the Member account's registered mobile phone number (whatsapp, telegram, viber), and the e-mail address indicated at registration. In order to refuse to receive such messages, the User must, in accordance with the policy of using instant messengers, inform DESKTOP .RENT of unwillingness to receive the above mailings to the e-mail info@desktop.rent or to the corresponding messenger.
4. DESKTOP.RENT'S RIGHTS AND OBLIGATIONS
4.1. DESKTOP.RENT is entitled to block or delete the User's account, as well as to prohibit access to the Service through any account and remove any content without giving reasons if the User violates the Terms of Use or the terms of other regulations stipulated hereby and in the following cases:
4.1.1. Actions aimed at restricting or hindering other Users from accessing the Service, as well as attempts of unauthorized access to DESKTOP.RENT Service and/or other information resources not owned by the User, available through the Internet;
4.1.2. Distribution via the Internet of any information that contradicts the requirements of the legislation of the Russian Federation or international law;
4.1.3. Publication or transmission of any information or software that contains computer viruses or other components equal to them;
4.1.4. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way the software or other materials obtained in whole or in part by means of the Service, protected by copyright or other rights, without permission of the owner, as well as sending, publishing, transmitting or distributing in any way any component of the Service provided or work created on its basis, since the Service itself is also subject to copyright and other rights, if there is a written demand to limit the listed actions coming from the owner of such rights;
4.1.5. Sending of commercial and other electronic messages that are previously inconsistent (not requested) with its recipient ("SPAM");
4.1.6. Publication and transmission via the Internet of any information prohibited by applicable Russian or international law (responsibility provided for by art. 242 of the Criminal Code of Russian Federation). Due to the lack of legally established methods for determining whether a particular image is pornographic or not, DESKTOP.RENT reserves the right to make such a determination itself;
4.1.7. In other cases provided by applicable law, or on the basis of a request from law enforcement authorities or other authorized bodies of Russian Federation.
4.2. DESKTOP.RENT is entitled to set restrictions for the use of the Service for all Users or for individual Users (for example, depending on the location of the User, etc.), including restrictions on: the maximum number of requests to the Service for a specified period of time, the maximum period of content / sets of documents' storage, on the access conditions to the Service, etc. DESKTOP.RENT may prohibit automatic access to the Service, as well as stop receiving any information generated automatically (for example, mail spam or auto-complete forms).
4.3. DESKTOP.RENT is entitled to send information messages to its Users, as well as messages containing information about the products and services of DESKTOP.RENT's partners.
4.4. DESKTOP.RENT is not responsible for the data accuracy provided by the User while using the Service and is not obliged to check if the data provided by the User is true.
4.5. DESKTOP.RENT is not responsible for any information, materials posted on third parties' sites to which the User gets access using the Service. DESKTOP.RENT's Service may contain links to other sites on the Internet (third party sites); Third parties and their content are not checked by DESKTOP.RENT for compliance with any requirements (reliability, completeness, legality, etc.). A link (in any form) to any website, product, service, any commercial or non-commercial information posted on the Service is not DESKTOP.RENT's approval or recommendation of these products (services, activities).
4.6. DESKTOP.RENT is responsible for advertising placed on DESKTOP.RENT's services, within the limits established by the legislation of Russian Federation.
4.7. DESKTOP.RENT uses the computing power of data centers' operators of at least Tier 3 class and guarantee availability of computing resources for virtual workspaces at the level of at least 99.95%. Computing power is provided by operators specified in clause 1.2. hereof. The abovementioned operators are responsible for the availability of computing power for virtual workspaces.
guarantees the availability of virtual workspace computing resources in the amount of 99.9% in accordance with the obligations of computing power operators specified in clause 1.2 hereof.
4.8. DESKTOP.RENT responds to Users' requests in the following time limits:
- requests for recovery of critical breakdowns related to the Service inaccessibility - up to 20 min, deadline for breakdowns recovery - from 2 to 8 hours from the moment of User's request registration, depending on the complexity of problems on the computing resources operator's side;
- service calls - up to 30 min. Service calls are attended to during working hours from Monday to Friday from 9-00 to 19-00. The response to User's service calls is provided via messengers WhatsApp, Viber, Telegram, the time limit for solving service tasks depending on the complexity of the tasks is agreed by the parties in the service correspondence. Advanced technical support services are provided in accordance with the tariffs given in the Annexes hereto.
4.9. Customers support – includes manager's consultations on the guaranteed functionality of DESKTOP.RENT service, financial calculations and other service issues, this support is provided for Users free of charge.
4.10. Technical support is a range of technical services for solving User problems regarding access and use of the service and individual settings, including oral and written consultations on technical issues of the Service, as well as setting up additional services within the Packages.
4.11. Guaranteed functionality - the proper performance of the service - portal, Member account, remote desktops during normal operation of computing resources, the User's paid package and / or the availability of sufficient funds on the credit account during the reporting period.
Guaranteed functionality includes:
a) Member account efficiency:
- log in procedure, registration on the portal, functionality of the Member account sections on the portal
- by clicking the "Open Virtual Workspace" button, opening a virtual workplace from a personal computer, managing via Member account is also available from a smartphone
B) The efficiency of the virtual workspace if the User has a working PC with stable Internet access:
- availability of the remote desktop for download, Internet connection inside the desktop,
- operability of the standard software included in the Package, opening folders in accordance with the settings of access rights.
4.12. Technical support specialists provide assistance on the following issues:
4.13. Technical support is provided on an hourly basis in accordance with the tariffs in the annexes hereto. If while technical support is carried out, the problem of unavailability of the guaranteed functionality on Desktop.Rent side is confirmed, the User shall not be charged for the time of technical support needed to eliminate such a problem.
4.14. Following User's request, Desktop.Rent can conduct an individual online webinar to demonstrate how to work with the functionality of the Service. This service is charged according to the technical support rates specified in Annexes 1.1 - 1.3 hereto.
4.15 DESKTOP.RENT may at its own discretion, carry out promotions, sales, set discounts on certain tariffs and\or services, and notify the User on the official website https ://desktop.rent, where full conditions, rules and terms of validity of shares, discounts and promotariffs also can be found.
5. DESKTOP.RENT'S EXCLUSIVE RIGHTS FOR CONTENT
5.1. All objects accessible via the Service portal, including design elements, text, graphics, databases, finished documents in XLS, XLSX, DOC, DOCX formats and other objects, as well as any content placed on the Service portal, are objects of exclusive rights of DESKTOP.RENT and other copyright holders.
5.2. The use of the Service and any other elements of the Service is possible only within the functionality of the Service. Any elements of the Service, as well as any content hosted on DESKTOP.RENT's services, cannot be otherwise used without the prior permission of DESKTOP.RENT. Usage includes distribution on any basis, display in the frame. The exceptions are the cases expressly provided for in the legislation of Russian Federation or the conditions for using DESKTOP.RENT's Service.
5.3. The use by the User of elements of the Service's content, as well as any content for personal non-commercial use is allowed provided that all marks of copyright protection, related rights, trademarks, other notices of copyright are preserved, the name (or alias) of the author/name of the right holder is kept unchanged, the corresponding object is kept unchanged.
6. TERMS AND LENGTH OF TRIAL PERIOD
6.1. DESKTOP.RENT provides the User with a free trial period of Standard package (up to 3 employees) of the Service for 7 days from the moment of registration. This time is not included in the Reporting period, payment for the trial period is not charged.
6.2. After 7 days from the moment of registration, if the User wants to continue using the Service, he needs to make payment according to Appendixis No. 1.1 - 1.3 "List and Cost of Services" in the manner specified in Section 7 hereof by selecting the necessary package and set of services needed.
6.3. In case the User does not pay for the Service, as provided by Section 7 hereof, DESKTOP.RENT reserves the right to temporarily block User's access to the Service for 14 calendar days or until the User pays for the Service.
6.4. During the temporary blocking of the User's access to the Service, DESKTOP.RENT stores information and data placed by the User on the virtual workspace.
6.5. In case the User does not pay for the Service within 14 calendar days from the moment of temporary blocking of access to the virtual workspace, DESKTOP.RENT reserves the right to delete information and data placed by the User on the virtual workspace.
7. TARIFICATION AND TERMS OF PAYMENT
7.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
7.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
7.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
7.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
7.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
7.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
7.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
7.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
7.9.To get connected to the Service 100% prepayment is needed.
7.10. The payment mode using bank cards is described in the "My Payments" section of member account.
7.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
7.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
7.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
7.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
7.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
7.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
7.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
7.11.6.1. The issuing bank does not support 3D-Secure technology;
7.11.6.2. There is not enough funds on the card;
7.11.6.3. The bank prohibited online payments;
7.11.6.4. Data entry timed out;
7.11.7. The User's required actions in case of payment authorization refusal are the following:
7.11.7.1. Retry making payment;
7.11.7.1. Contact the card issuing bank;
7.11.7.1. Pay with another bank card.
7.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
7.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
7.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
7.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
7.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide a universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side. After receiving the document via EDF channel, the User undertakes to send back a copy of the signed document on his part to DESKTOP.RENT as well.
7.17 To establish connection via EDF channel the User needs in his EDF window (in 1C Accounting configuration) to send an invitation for exchange electronic documents to Desktop LLC (in Counterparties reference book, EDF tab). After Desktop LLC accepted the invntation, the EDF connection will be established automatically, and from the month following the month after the EDF connection is established, the documents will be sent to the User's legal entity on a regular basis.
7.18 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.
8. CONNECTING AND DISCONNECTING SERVICES
8.1 In order to connect the services, the User must select the required number of users in the correspondent package according to Annexis 1.1 - 1.3 hereto, power of individual virtual server (if applicable to selected tarif) or servers, and additional cloud storage for files and 1C databases in "My Services" section of his member account. The cost for the selected services will be calculated automatically and charged in accordance with Section 7 hereof. Services are connected on the day of payment.
8.2 In order to disconnect the services, the User must reduce the number of services to the required number in "My Services" section of his member account, and changes will take effect from the first day of the next Reporting period.
8.3 If the size of the User's files and/or 1C databases exceeds the amount of storage allocated to each user, the additional amount will automatically be connected from the moment the files exceed the specified limit and will be paid in "AUTO PAYMENT" mode in accordance with article 7.9 hereof.
9. REFUND
9.1 The Service is considered to be provided at the moment of prepayment for the Reporting period. DESKTOP.RENT does not return funds for providing access to the Service in case of any possible claims. DESKTOP.RENT works with the maximum qualification and makes every effort to ensure effective use of the Service. The User's disagreement with the Service provision terms is not a reason for a refund.
9.2. In case of necessary suspension of the Service usage due to a technical failure, the time of using the Service is extended for the time of such suspension. If it is impossible to continue providing the Service under the terms hereof, DESKTOP.RENT shall refund the unused advance payment at the request of the User.
9.3. To request a refund, the User should send a request to info@desktop.rent. All applications are processed within 7 (seven) calendar days. Refund is carried out within 30 (thirty) calendar days after DESKTOP.RENT approved the refund request. The funds will be returned to the bank card which was used for payment.
9.4. In case any User was blocked by DESKTOP.RENT for violation of this Terms of Use, the funds for the paid period are non-refundable. In this case, the advance payment for the next Reporting period shall not be debited from the User's bank card.
9.5. The funds debited for the Service are non-refundable, but the unused credit account balance will be refunded on the User's written request within 30 (thirty) calendar days from the request date.
10. SERVICE USE WAIVER
10.1. If the User intends to refuse to extend using the Service for a new period, he must remove the corresponding users connected to the User's account and/or voluntarily block his virtual workspace in the member account, not later than 23:59 of the last day of the Reporting period. In this case the advance payment for the next Reporting period shall not debited from the User's bank card.
10.2 If the User does not wish to use this Service in the new Reporting Period, he should delete the added credit card in his Member Account. In this case, "Autopayment" will not be processed.
11. LIMITATION OF LIABILITY
11.1. The Service is provided "as is". DESKTOP.RENT does not accept responsibility for the compliance of the Service with the goals, requirements and expectations of the User.
11.2. The User is solely responsible for the possible consequences of using any information and materials (including downloaded documents, letters, instructions, etc.), access to which the User obtains using DESKTOP.RENT's Service, and also for the damage that may be caused to the User or third parties and for the loss of data, time, money or any other harm.
11.3. DESKTOP.RENT is not responsible for any damages resulting from the use and / or inability of the User to use the DESKTOP.RENT's Service or individual parts/functions of DESKTOP.RENT's Service.
11.4 DESKTOP.RENT is entitled to suspend access to the Service and is not responsible for the incidents and other circumstances that resulted in the inaccessibility (partial inaccessibility) of the Service due to the following reasons:
11.4.1. Carrying out planned, urgent, technical, emergency works in case that works are carried out after the due notification was delivered to the User in the member account of DESKTOP.RENT's Service;
11.4.2. Any delays and interruptions occurring due to defects in any electronic or mechanical equipment and/or software, or other objective technological reasons, as well as the result of actions or omissions of third parties, problems in data transmission or connection, power outages, on condition that the above mentioned events were not the fault of DESKTOP.RENT;
11.4.3. Suspended or terminated access to the Service agreed with the User, including for changing the parameters of the Service;
11.4.4. Intentional or unintentional actions of the User, including changing the settings of the software by the User, directly or indirectly affecting access to the Service, made without the consent of DESKTOP.RENT;
11.4.5. Refusal or failure of the User to provide assistance to DESKTOP.RENT in establishing and eliminating Incidents;
11.4.6. Violation by the User of this Terms of Use;
11.4.7. Inoperability or incompatibility of the software and / or hardware of the User with the Service.
12. PRIVACY POLICY
12.1. DESKTOP.RENT does not disclose personal information of Users to companies, organizations and individuals not associated with DESKTOP.RENT. The exceptions are the cases listed below and the User agreed with them. DESKTOP.RENT may provide information about Users to companies, organizations or individuals not associated with DESKTOP.RENT, if Users have given their consent to this. To disclose special categories of personal data DESKTOP.RENT requests consent from Users.
DESKTOP.RENT provides personal data to DESKTOP.RENT's affiliates and other trusted companies, as well as to individuals for processing on behalf of DESKTOP.RENT; however, such processing is carried out in accordance with DESKTOP.RENT's instructions, privacy policy and other applicable privacy and security requirements.
12.2 According to legislative requirements, DESKTOP.RENT provides users data to companies, organizations or individuals not related to DESKTOP.RENT, in case DESKTOP.RENT conscientiously believes that it is necessary to obtain, use, retain or disclose such information in order to:
- fulfill the requirements of the law, court decision or enforce a request of a government institution;
- enforce the Terms of Use or investigate possible violations;
- identify, suppress or otherwise prevent fraud, and fix technical or security problems;
- protect the rights, property or security of DESKTOP.RENT, our Users or the society as a whole, as required and allowed by the laws of Russian Federation and/or international legislation.
13. OTHER PROVISIONS
13.1. This Terms of Use is a contract between the User and DESKTOP.RENT regarding the procedure for using the Service.
13.2. This Terms of Use shall be governed by and construed in accordance with the laws of Russian Federation. Issues not settled by this Terms shall be resolved in accordance with the legislation of Russian Federation. All possible disputes arising out of the relations regulated hereby shall be settled in arbitration court in Moscow according to the legislation of Russian Federation. Herein, unless expressly indicated otherwise, the term "legislation" shall mean the legislation of Russian Federation.
13.3. Nothing in the Terms of Use can be understood as the establishment between the User and DESKTOP.RENT of agency relations, partnership relations, relations for joint activities, personal employment relations or some other relationship not explicitly provided for by the Terms of Use.
13.4. If for various reasons one or more of the provisions hereof are declared invalid or having no legal force, this will not affect the validity or applicability of the remaining provisions of the Terms of Use.
13.5. DESKTOP.RENT's inaction in case of violation by the User or other users of the provisions hereof does not deprive DESKTOP.RENT of the right to take appropriate actions to protect its interests later, and also doesn't mean a waiver by DESKTOP.RENT of its rights in case of similar possible violations in future.
APPENDIX №1.1 "LIST AND COST OF SERVICES" provided at https://portal.desktop.rent/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 3 690 Russian rubles per month including VAT (20% - i.e. 615 rubles) or 219 Russian rubles per day including VAT (20% - i.e. 36.5 rubles).
2. One user in PRO package – 990 Russian rubles per user per month including VAT (20% - i.e. 165 rubles) or 87 Russian rubles per day including VAT (20% - i.e. 14.5 rubles).
3. One user in Corporation package – 990 Russian rubles per user per month including VAT (20% - i.e. 165 rubles).
4. Dedicated PRO virtual server of 1 power unit – 5 490 Russian rubles per month including VAT (20% - i.e. 915 rubles) or 370 Russian rubles per day including VAT (20% - i.e. 61,67 rubles) .
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 350 000 Russian rubles per month including VAT (20% - i.e. 58333,33 rubles). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
7. Server power increase in PRO package, 1 RAM - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
8. Server power increase in Corporation package, 1 CPU - 456 Russian rubles (including VAT 76 rubles) per month.
9. Server power increase in Corporation package, 1 RAM - 456 Russian rubles (including VAT 76 rubles) per month.
10. 50 GB Files storage in Standard and PRO packages - 590 Russian rubles per month including VAT (20%- i.e. 98.33 rubles) or 39 Russian rubles per day including VAT (20% i.e. 6.5 rubles).
11. 50 GB Files storage in Corporation package - 480 Russian rubles per month including VAT (20%- i.e. 80 rubles)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases (up to 15Gb each) allocation is calculated as follows:
With monthly payment: 99 Russian rubles per month including VAT (20% - i.e. 16.5 Russian rubles) × the number of 1C databases allocated + 1890 Russian rubles including VAT (20% - i.e. 315 Russian rubles) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 9 Russian rubles per day including VAT (20% - i.e. 1.5 rubles) x number of 1C databases allocated+ 189 Russian rubles including VAT (20% - 31.5 Russian rubles) x number of users connected in "Subscriptions and services" section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 790 Russian rubles per month (including VAT 131.67 rubles).
14. 1C databases cloud storage in Standard and PRO packages — 139 Russian rubles per month including VAT (20% - i.e. 23,18 rubles) for every 5 GB or 13 Russian rubles per day including VAT (20% - 2,17 rubles).
15. 1C databases cloud storage in Corporation package — 120 Russian rubles per month including VAT (20% - i.e. 20 rubles) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 300 Russian rubles per month including VAT 50 rubles.
17. 50 Gb cloud storage for Backup in Corporation package – 240 Russian rubles per month including VAT 40 rubles.
18. Virtual server backup in PRO and Corporation packages - 1490 Russian rubles per month including VAT 248,22 rubles for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 150 Russian rubles per month including VAT 25 rubles.
20. MS Office Standard in PRO package - 1350 Russian rubles per month including VAT (20% - i.e. 225 rubles) for 1 user.
21. MS Office Standard in Corporation package - 1350 Russian rubles per month including VAT (20% - i.e. 225 rubles) for 1 user.
22. MS Windows Server 2016 in Corporation package – 320 Russian rubles per month including VAT (20% - i.e. 53,33 rubles) for 1 CPU.
23. MS SQL Server in PRO and Corporation package – 12690 Russian rubles per month (including VAT 2115 rubles) for 2 CPU.
24. Technical support for all packages - 1990 Russian rubles per hour including VAT (20%- i.e. 331.67 rubles).
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" package - 399 000 rubles, including VAT 66500 rubles.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
27. Modification of portal functionality (on request) in Corporation package - 2990 rubles per hour including VAT (20% -498,33 rubles).
28. Providing IP address in Corporation package - 130 rubles per month (including VAT 21.67 rubles).
29. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
30. Payment for additional resources is made through a credit account only.
APPENDIX №1.2 "LIST AND COST OF SERVICES" provided at https://cloud.desktop.rent Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 55 Euro per month including VAT (20% - i.e. 9,17 Euro) or 11 Euro per day including VAT (20% - i.e. 1,83 Euro).
2. One user in Pro package – 15 Euro per month including VAT (20% - i.e. 1,65 Euro) or 1.1 Euro per day including VAT (20% - i.e. 0,18 Euro).
3. One user in Corporation package – 15 Euro per month including VAT (20% - i.e. 2.5 Euro).
4. Dedicated PRO virtual server of 1 power unit – 81 Euro per month including VAT (20% - i.e. 13,5 Euro) or 6 Euro per day including VAT (20% - i.e. 1 Euro)
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 4000 Euro per month including VAT (20% - i.e. 666,67 Euro). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
7. Server power increase in PRO package, 1 RAM - 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
8. Server power increase in Corporation package, 1 CPU – 6,8 Euro (including VAT 1,13 Euro) per month.
9. Server power increase in Corporation package, 1 RAM – 6,8 Euro (including VAT 1,13 Euro) per month.
10. 50 GB Files storage in Standard and PRO packages - 8,9 Euro per month including VAT (20%- i.e. 1,48 Euro ) or 0,6 Euro per day including VAT (20% - i.e. 0,1 Euro).
11. 50 GB Files storage in Corporation package – 7,7 Euro per month including VAT (20%- i.e. 1,23 Euro)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 1.5 Euro per month including VAT (20% - i.e. 0.25 Euro) × the number of 1C databases allocated + 29 Euro including VAT (20% - i.e. 4.83 Euro) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 0.2 Euro per day including VAT (20% - i.e. 0.03 Euro) x number of 1C databases allocated+ 2.9 Euro including VAT (20% - 0,48 Euro) x number of users connected in Subscriptions and services section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 3.9 Euro per month (including VAT 0,5 Euro).
14. 1C databases cloud storage in Standard and PRO packages — 2 Euro per month including VAT (20% - i.e. 0,33 Euro) for every 5 GB or 0,3 Euro per day including VAT (20% - i.e. 0,05 Euro).
15. 1C databases cloud storage in Corporation package — 1,6 Euro per month including VAT (20% - i.e. 0,27 Euro) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 4,19 Euro per month including VAT 0,7 Euro.
17. 50 Gb cloud storage for Backup in Corporation package – 3,5 Euro per month including VAT 0,58 Euro.
18. Virtual server backup in PRO and Corporation packages – 22 Euro per month including VAT 3,67 Euro for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 2, 09 Euro per month including VAT 0,35 Euro.
20. MS Office Standard in PRO package– 19 Euro per month including VAT (20% - i.e. 3.17 Euro) for 1 user.
21. MS Office Standard in Corporation package – 19 Euro per month including VAT (20% - i.e. 3,17 Euro) for 1 user.
22. MS Windows Server 2016 in Corporation package – 3,6 Euro per month including VAT (20% - i.e. 0,6 Euro) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 179 Euro per month (including VAT 29,83 Euro) for 2 CPU.
24.Technical support for all packages - 29 Euro per hour including VAT (20%- i.e. 4.83 Euro)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 5900 Euro, including VAT 983,33 Euro.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
27. Modification of portal functionality (on request) in Corporation package – 45 Euro per hour including VAT (20% - i.e. 7.5 Euro).
28. Providing IP address in Corporation package – 1,6 Euro per month (including VAT 0,27 Euro).
29. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
30. Payment for additional resources is made through a credit account only.
APPENDIX №1.3 "LIST AND COST OF SERVICES" provided at https://desktop.mts.am/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 21690 Armenian drams per month including VAT (20% - i.e. 3615 drams) or 1490 Armenian drams per day including VAT (20% - i.e. 248.33 drams).
2. One user in Pro package – 6990 Armenian drams per user per month including VAT (20% - i.e. 1165 drams) or 460 Armenian drams per day including VAT (20% - i.e. 76.67 drams).
3. One user in Corporation package – 6990 Armenian drams per user per month including VAT (20% - i.e. 1165 drams).
4. Dedicated PRO virtual server of 1 power unit – 36900 Armenian drams per month including VAT (20% - i.e.6150 drams) or 2650 Armenian drams per day including VAT (20% - i.e. 441,67 drams)
1 individual server power unit includes 2 vCPU, vRAM 8Gb, SSD 100Gb,
5. Dedicated basic package of server power in Corporation package - 2 450 000 Armenian drams per month including VAT (20% - i.e. 400333,33) drams. Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
7. Server power increase in PRO package, 1 RAM - 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
8. Server power increase in Corporation package, 1 CPU – 3090 Armenian drams (including VAT 515 drams) per month
9. Server power increase in Corporation package, 1 RAM – 3090 Armenian drams (including VAT 515 drams) per month.
10. 50 GB Files storage in Standard and PRO packages - 3990 Armenian drams per month including VAT (20%- i.e. 665 drams) or 269 Armenian drams per day including VAT (20% i.e. 44,83 drams).
11. 50 GB Files storage in Corporation package – 3490 Armenian drams per month including VAT (20%- i.e. 581,76 drams
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 690 Armenian drams per month including VAT (20% - i.e. 115 drams) × the number of 1C databases allocated + 12690 Armenian drams including VAT (20% - i.e. 2115 drams) × the number of users connected in the Subscriptions and services section of the Member account on the Portal.
With daily payment: 129 Armenian drams per day including VAT (20% - i.e. 21.5 drams) x number of 1C databases allocated+ 1290 Armenian drams including VAT (20% - 215 drams) x number of users connected in Subscriptions and services section of the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 1990 Armenian drams per month (including VAT 331.67 drams).
14. 1C databases cloud storage in Standard and PRO packages — 690 Armenian drams per month including VAT (20% - i.e. 115 drams) for every 5 GB or 59 Armenian drams per day including VAT (20% - 9,83 drams).
15. 1C databases cloud storage in Corporation package - 590 Armenian drams per month including VAT (20% - i.e. 98,33 drams) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 1990 Armenian drams per month including VAT 331,67 drams.
17. 50 Gb cloud storage for Backup in Corporation package – 1590 Armenian drams per month including VAT 265 drams.
18. Virtual server backup in PRO and Corporation packages – 9900 Armenian drams per month including VAT 1665 drams for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 1050 Armenian drams per month including VAT 175 drams.
20. MS Office Standard in PRO package– 9490 Armenian drams per month including VAT (20% - i.e. 1581,67 drams) for 1 user.
21. MS Office Standard in Corporation package – 9490 Armenian drams per month including VAT (20% - i.e. 1581,67 drams) for 1 user.
22. MS Windows Server 2016 in Corporation package – 2290 Armenian drams per month including VAT (20% - i.e. 381,67 drams) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 88990 Armenian drams per month (including VAT 14831,67 drams) for 2 CPU.
24. Technical support for all packages – 14990 Armenian drams per hour including VAT (20%- i.e. 2498,33 drams)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 2 900 000 Armenian drams, including VAT 483 333,33 drams.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
27. Modification of portal functionality (on request) in Corporation package – 21890 Armenian drams per hour including VAT (20% - i.e. 3648.33 drams).
28. Providing IP address in Corporation package – 790 Armenian drams per month (including VAT 131,67 drams).
29. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
30. Payment for additional resources is made through a credit account only.
APPENDIX №2 "RULES OF PROMOCODES USAGE"
1. Promocode - a sequence of letters and/or numbers, which provides a discount to Promocode holder when entered in the corresponding field on the Site at order. The promocode may be delivered electronically via the Internet.
2. Promocode holder - a user who has temporary possession of the promocode and produced it for execution in member account on the website or in Desktop.Rent mobile application.
3. The promocode might be received:
a. from a partner or other customer for primary use of Desktop.Rent service;
b. After User 's personal consultation;
c. Upon completion of the questionnaire for improvement of Desktop.Rent quality of service;
d. during promotionals of Desktop.Rent.
4. Bonus - the amount by which the cost of Desktop.Rent services may be reduced. The bonus amount is calculated according to the promocode face value.
5. Promocodes may have different denominations depending on the conditions of their acquisition. The nominal value is specified in the member account of the user at the moment of promocode activation.
6. The condition of using the bonus is a discount of up to 50% of the cost of the purchased service. If you debit bonuses, 1 bonus is equivalent to 1 ruble.
7. The promocode holder can activate the code only once.
8. The unused bonus amount is credited to your member account and can be used to pay for the following orders.
9. It is not allowed to receive bonuses on promocodes in cash equivalent.
10. To activate the promocode, open your member account at Desktop.Rent Portal, go to My Payments section and after selecting the required services, enter the appropriate promocode in a special field of Promocodes tab and click Apply. The cost of services will be recalculated only after successful application of the code.
11. The use of Promocode implies the full agreement of the Promocode holder with this Terms of Use.
12. If you cancel the ordered service for any reason, the redeemed bonuses are not restored.
13. Desktop.Rent has the right to unilaterally change the rules of promocodes usage.
14. Desktop.Rent has the right to set the promo code validity period. The promocode can only be used for a certain period of time. At the end of the specified period the Promocode expires.
15. In case there are questions when using Promocode, please contact us via any messenger.
16. Desktop.Rent reserves the right to unilaterally make any changes to these Rules at any time. Сhanges are posted at www. Desktop.Rent. The Promocode holder should independently monitor changes in the Rules.
1.1 Desktop LTD (hereinafter referred to as "DESKTOP.RENT") offers to the Internet user (hereinafter referred to as the User) its service as a platform to access the virtual workspace, where the User may allocate and store his data used for business activity (hereinafter referred to as the "Service"), under the conditions set forth in this Terms of Use and all Appendixes hereto. The Terms of Use enter into force from the moment the User accepts it as provided for by clause 1.4 hereof. Virtual workspace, files and databases storage are co-located in data centers not lower than Tier3, , allocated with operators specified in clause 1.2 hereof.
1.2 Internet addresses of the Service Portals are:
- https://portal.desktop.rent - MTS, PLC (data center in Russian Federation),
- https ://cloud.desktop.rent - CJSC MTS Armenia (data center in Armenia)
- https://desktop.mts.am/- CJSC MTS Armenia (data center in Armenia)
1.3. The use of the Service is regulated by this Terms of Use and Privacy Policy. The Terms of Use may be changed by DESKTOP.RENT without a special notice, the new edition comes into force from the moment of its posting on the Internet on the page indicated in this paragraph unless otherwise provided by the new version of the Terms of Use. The current version of the Terms of Use is always available at https://desktop.rent/
1.4. By starting to use the Service or having got registered in the Service, the User is considered to have accepted the Terms of Use and the Privacy Policy in full without any reservations or exceptions. In case of the User's disagreement with any of the provisions of the Terms of Use, the User is not entitled to use the Service. If the User acts on behalf of the company, and the company or the User pays for the Service by direct payment transfer to replenish the credit account of the User's Member account, then the company, paying the invoice to replenish the balance of the User's credit account, is considered to have fully accepted the terms hereof and the Privacy Policy without any restrictions and exceptions. In case DESKTOP.RENT made any changes to the Terms of Use in accordance with paragraph 1.3 hereof, which the User does not agree with, he must stop using the Service.
1.5 The Service is provided 24\7 365 days a year.
2. USER REGISTRATION. USER ACCOUNT
2.1. To use the Service, the User must get registered in the Service, and a unique account will be created for him.
2.2. To get registered the User undertakes to provide the accurate and complete personal information in the registration form, including a login (mobile number) unique to each User and a password to access DESKTOP.RENT, as well as to keep this information up to date.
2.3. DESKTOP.RENT reserves the right at any time to demand the User to confirm the data provided during registration (in particular the phone number), the failure to provide this information might be considered by DESKTOP.RENT as the provision of false information and bring about the consequences referred to in clause 2.4 hereof.
2.4. In case the User's data specified in the documents provided by him does not correspond to the data provided during registration process, and also in case when the data provided during registration does not allow to identify the User, DESKTOP.RENT reserves the right to refuse the User's access to the account and restrict the usage of the Service. If the User provides false information or if DESKTOP.RENT has reason to believe that the information provided by the User is incomplete or unreliable, DESKTOP.RENT has the right to block or delete the User's account at its discretion and refuse the User to use the Service.
2.5. The personal information of the User contained in the User's account, as well as used by him while working with the Service, is stored and processed by DESKTOP.RENT in accordance with the Privacy Policy.
2.6. To complete the registration the User inputs a mobile phone number and access password received in SMS message from DESKTOP.RENT, then creates and confirms the password, and after that gets access to his account. If necessary, the User may change the access password to the Service from his member account.
2.7. The User ensures the privacy of his password by himself. The User is responsible for all actions (as well as their consequences) while using the Service under the member account, including cases of voluntary transferring by the User of the data necessary to access to the User's account to third parties on any conditions (including under contracts or agreements). At the same time, all actions while using the Service under the User's account are considered to be performed by the User himself, except when the User informs DESKTOP.RENT in accordance with clause 3.4 about unauthorized access to the Service with the use of the User's account and / or about any violation (suspicions of the violation) of the privacy of his password.
2.8 Hereunder the User acts as an entrepreneur, self-employed or a company employee. If the User acts on behalf of the company, then in the Member account it is necessary to select the country and enter the name of the company. If the company is registered in Russian Federation, it is necessary to select Russia in the country field and enter TIN (taxpayer identification number). For companies from other countries TIN field is not used (the appropriate country must be selected).
3. USER'S RIGHTS AND OBLIGATIONS
3.1. The User acknowledges and agrees that DESKTOP.RENT is not obliged to check the correctness of the data provided by the User.
3.2. When using DESKTOP.RENT's Services, the User shall not:
3.2.1. Pretend to be another person or representative of an organization and/or community without having sufficient rights;
3.2.2. Contribute to actions aimed at violating the restrictions and prohibitions imposed by the Terms of Use;
3.2.3. Use any devices, computer programs, as well as other automatic devices or human's operated processes, intended for:
3.2.3.1. Tracking or copying DESKTOP.RENT Internet pages or their contents without prior written permission of DESKTOP.RENT;
3.2.3.2. Interventions or attempts to interfere with the normal operation of DESKTOP.RENT
3.2.4. Performing actions leading to excessive or unreasonable loading of the DESKTOP.RENT's infrastructure;
3.2.5. Copy, reproduce, modify, supplement, distribute (including public demonstration) for commercial or other purposes the contents of DESKTOP.RENT site (or any part thereof), as well as create derived objects on its basis without prior written permission of DESKTOP.RENT. Exceptions to the requirements of this clause are the packages of documents formed by the Service for the User;
3.2.6. Collect and store unauthorized personal data of other people;
3.2.7. Place in any public area of the site contacts of third parties, including telephone, email address, other means of communication;
3.2.8. Place on DESKTOP.RENT information that is prohibited by the current Russian legislation and international law;
3.2.9. Violate the norms of the law, including the norms of international law in any other way.
3.3. The User has the right to delete his account at any time, using the DESKTOP.RENT feedback form.
3.4. The User must immediately notify DESKTOP.RENT about any unauthorized (not allowed by the User) access to the Service using the member account and/or any violation (suspicions of violation) of the confidentiality of his password. For security reasons, the User must perform a safe shutdown of his account ("Log out" button) after each session of work with the Service. DESKTOP.RENT is not responsible for any possible loss or damage of any data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Terms of Use.
3.5. The User is solely responsible for the correctness of the data he inputs while using the Service, as well as for its compliance with the requirements of current legislation, including liability to the third parties in cases the User enters data that is not directly related to him (for example, the third parties data), or violates the rights and legitimate interests of the third parties.
3.6. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions violate the rights and legitimate interests of third parties.
3.7. The User must protect DESKTOP.RENT at his own expense from all claims (requests) and to compensate DESKTOP.RENT for damages resulting from such claims, in case any third party brings claims on DESKTOP.RENT that are partly or in a whole based on the statement that DESKTOP.RENT performs actions with third party data that violate the rights of such third party.
3.8. While using the Service, the User can manage the access rights (his and his employees') to virtual workspaces and hosted documents by himself. The User shall be responsible for the consequences of actions or inactions in the Member account or on virtual workspaces servers, to which the User or the User's employees may have access with administrator rights to the corresponding server within certain tariffs. The User shall determine by himself the policy and rules for the use of data by employees in the User's virtual workspaces in compliance with this Terms of Use.
3.9. If as a result of the User's or his employees' actions in the Member account or works on servers with administrative rights, the virtual workspaces break down, the User has the right to contact DESKTOP.RENT for support in resolving the failure as part of advanced technical support service.
3.10. Starting to use the Service and providing DESKTOP.RENT with contact details (e-mail, mobile phone number), the User agrees to receive service and informational messages for instant messengers linked to the Member account's registered mobile phone number (whatsapp, telegram, viber), and the e-mail address indicated at registration. In order to refuse to receive such messages, the User must, in accordance with the policy of using instant messengers, inform DESKTOP .RENT of unwillingness to receive the above mailings to the e-mail info@desktop.rent or to the corresponding messenger.
4. DESKTOP.RENT'S RIGHTS AND OBLIGATIONS
4.1. DESKTOP.RENT is entitled to block or delete the User's account, as well as to prohibit access to the Service through any account and remove any content without giving reasons if the User violates the Terms of Use or the terms of other regulations stipulated hereby and in the following cases:
4.1.1. Actions aimed at restricting or hindering other Users from accessing the Service, as well as attempts of unauthorized access to DESKTOP.RENT Service and/or other information resources not owned by the User, available through the Internet;
4.1.2. Distribution via the Internet of any information that contradicts the requirements of the legislation of the Russian Federation or international law;
4.1.3. Publication or transmission of any information or software that contains computer viruses or other components equal to them;
4.1.4. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way the software or other materials obtained in whole or in part by means of the Service, protected by copyright or other rights, without permission of the owner, as well as sending, publishing, transmitting or distributing in any way any component of the Service provided or work created on its basis, since the Service itself is also subject to copyright and other rights, if there is a written demand to limit the listed actions coming from the owner of such rights;
4.1.5. Sending of commercial and other electronic messages that are previously inconsistent (not requested) with its recipient ("SPAM");
4.1.6. Publication and transmission via the Internet of any information prohibited by applicable Russian or international law (responsibility provided for by art. 242 of the Criminal Code of Russian Federation). Due to the lack of legally established methods for determining whether a particular image is pornographic or not, DESKTOP.RENT reserves the right to make such a determination itself;
4.1.7. In other cases provided by applicable law, or on the basis of a request from law enforcement authorities or other authorized bodies of Russian Federation.
4.2. DESKTOP.RENT is entitled to set restrictions for the use of the Service for all Users or for individual Users (for example, depending on the location of the User, etc.), including restrictions on: the maximum number of requests to the Service for a specified period of time, the maximum period of content / sets of documents' storage, on the access conditions to the Service, etc. DESKTOP.RENT may prohibit automatic access to the Service, as well as stop receiving any information generated automatically (for example, mail spam or auto-complete forms).
4.3. DESKTOP.RENT is entitled to send information messages to its Users, as well as messages containing information about the products and services of DESKTOP.RENT's partners.
4.4. DESKTOP.RENT is not responsible for the data accuracy provided by the User while using the Service and is not obliged to check if the data provided by the User is true.
4.5. DESKTOP.RENT is not responsible for any information, materials posted on third parties' sites to which the User gets access using the Service. DESKTOP.RENT's Service may contain links to other sites on the Internet (third party sites); Third parties and their content are not checked by DESKTOP.RENT for compliance with any requirements (reliability, completeness, legality, etc.). A link (in any form) to any website, product, service, any commercial or non-commercial information posted on the Service is not DESKTOP.RENT's approval or recommendation of these products (services, activities).
4.6. DESKTOP.RENT is responsible for advertising placed on DESKTOP.RENT's services, within the limits established by the legislation of Russian Federation.
4.7. DESKTOP.RENT uses the computing power of data centers' operators of at least Tier 3 class and guarantee availability of computing resources for virtual workspaces at the level of at least 99.95%. Computing power is provided by operators specified in clause 1.2. hereof. The abovementioned operators are responsible for the availability of computing power for virtual workspaces.
guarantees the availability of virtual workspace computing resources in the amount of 99.9% in accordance with the obligations of computing power operators specified in clause 1.2 hereof.
4.8. DESKTOP.RENT responds to Users' requests in the following time limits:
- requests for recovery of critical breakdowns related to the Service inaccessibility - up to 20 min, deadline for breakdowns recovery - from 2 to 8 hours from the moment of User's request registration, depending on the complexity of problems on the computing resources operator's side;
- service calls - up to 30 min. Service calls are attended to during working hours from Monday to Friday from 9-00 to 19-00. The response to User's service calls is provided via messengers WhatsApp, Viber, Telegram, the time limit for solving service tasks depending on the complexity of the tasks is agreed by the parties in the service correspondence. Advanced technical support services are provided in accordance with the tariffs given in the Annexes hereto.
4.9. Customers support – includes manager's consultations on the guaranteed functionality of DESKTOP.RENT service, financial calculations and other service issues, this support is provided for Users free of charge.
4.10. Technical support is a range of technical services for solving User problems regarding access and use of the service and individual settings, including oral and written consultations on technical issues of the Service, as well as setting up additional services within the Packages.
4.11. Guaranteed functionality - the proper performance of the service - portal, Member account, remote desktops during normal operation of computing resources, the User's paid package and / or the availability of sufficient funds on the credit account during the reporting period.
Guaranteed functionality includes:
a) Member account efficiency:
- log in procedure, registration on the portal, functionality of the Member account sections on the portal
- by clicking the "Open Virtual Workspace" button, opening a virtual workplace from a personal computer, managing via Member account is also available from a smartphone
B) The efficiency of the virtual workspace if the User has a working PC with stable Internet access:
- availability of the remote desktop for download, Internet connection inside the desktop,
- operability of the standard software included in the Package, opening folders in accordance with the settings of access rights.
4.12. Technical support specialists provide assistance on the following issues:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Problems with pre-installed software
- Network folders access issues
- Installation and settings of additional software
- Setup of Operation System
- Server availability issues
- Server performance issues
- Other server-related tasks
- Problems with creating and uploading 1С information bases
- Uploading and connecting non-standard 1C databases
- Extra typical 1C databases updates over 1 time/month
4.13. Technical support is provided on an hourly basis in accordance with the tariffs in the annexes hereto. If while technical support is carried out, the problem of unavailability of the guaranteed functionality on Desktop.Rent side is confirmed, the User shall not be charged for the time of technical support needed to eliminate such a problem.
4.14. Following User's request, Desktop.Rent can conduct an individual online webinar to demonstrate how to work with the functionality of the Service. This service is charged according to the technical support rates specified in Annexes 1.1 - 1.3 hereto.
4.15 DESKTOP.RENT may at its own discretion, carry out promotions, sales, set discounts on certain tariffs and\or services, and notify the User on the official website https ://desktop.rent, where full conditions, rules and terms of validity of shares, discounts and promotariffs also can be found.
5. DESKTOP.RENT'S EXCLUSIVE RIGHTS FOR CONTENT
5.1. All objects accessible via the Service portal, including design elements, text, graphics, databases, finished documents in XLS, XLSX, DOC, DOCX formats and other objects, as well as any content placed on the Service portal, are objects of exclusive rights of DESKTOP.RENT and other copyright holders.
5.2. The use of the Service and any other elements of the Service is possible only within the functionality of the Service. Any elements of the Service, as well as any content hosted on DESKTOP.RENT's services, cannot be otherwise used without the prior permission of DESKTOP.RENT. Usage includes distribution on any basis, display in the frame. The exceptions are the cases expressly provided for in the legislation of Russian Federation or the conditions for using DESKTOP.RENT's Service.
5.3. The use by the User of elements of the Service's content, as well as any content for personal non-commercial use is allowed provided that all marks of copyright protection, related rights, trademarks, other notices of copyright are preserved, the name (or alias) of the author/name of the right holder is kept unchanged, the corresponding object is kept unchanged.
6. TERMS AND LENGTH OF TRIAL PERIOD
6.1. DESKTOP.RENT provides the User with a free trial period of Standard package (up to 3 employees) of the Service for 7 days from the moment of registration. This time is not included in the Reporting period, payment for the trial period is not charged.
6.2. After 7 days from the moment of registration, if the User wants to continue using the Service, he needs to make payment according to Appendixis No. 1.1 - 1.3 "List and Cost of Services" in the manner specified in Section 7 hereof by selecting the necessary package and set of services needed.
6.3. In case the User does not pay for the Service, as provided by Section 7 hereof, DESKTOP.RENT reserves the right to temporarily block User's access to the Service for 14 calendar days or until the User pays for the Service.
6.4. During the temporary blocking of the User's access to the Service, DESKTOP.RENT stores information and data placed by the User on the virtual workspace.
6.5. In case the User does not pay for the Service within 14 calendar days from the moment of temporary blocking of access to the virtual workspace, DESKTOP.RENT reserves the right to delete information and data placed by the User on the virtual workspace.
7. TARIFICATION AND TERMS OF PAYMENT
7.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
7.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
7.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
7.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
7.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
7.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
7.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
7.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
7.9.To get connected to the Service 100% prepayment is needed.
7.10. The payment mode using bank cards is described in the "My Payments" section of member account.
7.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
7.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
7.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
7.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
7.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
7.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
7.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
7.11.6.1. The issuing bank does not support 3D-Secure technology;
7.11.6.2. There is not enough funds on the card;
7.11.6.3. The bank prohibited online payments;
7.11.6.4. Data entry timed out;
7.11.7. The User's required actions in case of payment authorization refusal are the following:
7.11.7.1. Retry making payment;
7.11.7.1. Contact the card issuing bank;
7.11.7.1. Pay with another bank card.
7.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
7.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
7.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
7.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
7.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide a universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side. After receiving the document via EDF channel, the User undertakes to send back a copy of the signed document on his part to DESKTOP.RENT as well.
7.17 To establish connection via EDF channel the User needs in his EDF window (in 1C Accounting configuration) to send an invitation for exchange electronic documents to Desktop LLC (in Counterparties reference book, EDF tab). After Desktop LLC accepted the invntation, the EDF connection will be established automatically, and from the month following the month after the EDF connection is established, the documents will be sent to the User's legal entity on a regular basis.
7.18 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.
8. CONNECTING AND DISCONNECTING SERVICES
8.1 In order to connect the services, the User must select the required number of users in the correspondent package according to Annexis 1.1 - 1.3 hereto, power of individual virtual server (if applicable to selected tarif) or servers, and additional cloud storage for files and 1C databases in "My Services" section of his member account. The cost for the selected services will be calculated automatically and charged in accordance with Section 7 hereof. Services are connected on the day of payment.
8.2 In order to disconnect the services, the User must reduce the number of services to the required number in "My Services" section of his member account, and changes will take effect from the first day of the next Reporting period.
8.3 If the size of the User's files and/or 1C databases exceeds the amount of storage allocated to each user, the additional amount will automatically be connected from the moment the files exceed the specified limit and will be paid in "AUTO PAYMENT" mode in accordance with article 7.9 hereof.
9. REFUND
9.1 The Service is considered to be provided at the moment of prepayment for the Reporting period. DESKTOP.RENT does not return funds for providing access to the Service in case of any possible claims. DESKTOP.RENT works with the maximum qualification and makes every effort to ensure effective use of the Service. The User's disagreement with the Service provision terms is not a reason for a refund.
9.2. In case of necessary suspension of the Service usage due to a technical failure, the time of using the Service is extended for the time of such suspension. If it is impossible to continue providing the Service under the terms hereof, DESKTOP.RENT shall refund the unused advance payment at the request of the User.
9.3. To request a refund, the User should send a request to info@desktop.rent. All applications are processed within 7 (seven) calendar days. Refund is carried out within 30 (thirty) calendar days after DESKTOP.RENT approved the refund request. The funds will be returned to the bank card which was used for payment.
9.4. In case any User was blocked by DESKTOP.RENT for violation of this Terms of Use, the funds for the paid period are non-refundable. In this case, the advance payment for the next Reporting period shall not be debited from the User's bank card.
9.5. The funds debited for the Service are non-refundable, but the unused credit account balance will be refunded on the User's written request within 30 (thirty) calendar days from the request date.
10. SERVICE USE WAIVER
10.1. If the User intends to refuse to extend using the Service for a new period, he must remove the corresponding users connected to the User's account and/or voluntarily block his virtual workspace in the member account, not later than 23:59 of the last day of the Reporting period. In this case the advance payment for the next Reporting period shall not debited from the User's bank card.
10.2 If the User does not wish to use this Service in the new Reporting Period, he should delete the added credit card in his Member Account. In this case, "Autopayment" will not be processed.
11. LIMITATION OF LIABILITY
11.1. The Service is provided "as is". DESKTOP.RENT does not accept responsibility for the compliance of the Service with the goals, requirements and expectations of the User.
11.2. The User is solely responsible for the possible consequences of using any information and materials (including downloaded documents, letters, instructions, etc.), access to which the User obtains using DESKTOP.RENT's Service, and also for the damage that may be caused to the User or third parties and for the loss of data, time, money or any other harm.
11.3. DESKTOP.RENT is not responsible for any damages resulting from the use and / or inability of the User to use the DESKTOP.RENT's Service or individual parts/functions of DESKTOP.RENT's Service.
11.4 DESKTOP.RENT is entitled to suspend access to the Service and is not responsible for the incidents and other circumstances that resulted in the inaccessibility (partial inaccessibility) of the Service due to the following reasons:
11.4.1. Carrying out planned, urgent, technical, emergency works in case that works are carried out after the due notification was delivered to the User in the member account of DESKTOP.RENT's Service;
11.4.2. Any delays and interruptions occurring due to defects in any electronic or mechanical equipment and/or software, or other objective technological reasons, as well as the result of actions or omissions of third parties, problems in data transmission or connection, power outages, on condition that the above mentioned events were not the fault of DESKTOP.RENT;
11.4.3. Suspended or terminated access to the Service agreed with the User, including for changing the parameters of the Service;
11.4.4. Intentional or unintentional actions of the User, including changing the settings of the software by the User, directly or indirectly affecting access to the Service, made without the consent of DESKTOP.RENT;
11.4.5. Refusal or failure of the User to provide assistance to DESKTOP.RENT in establishing and eliminating Incidents;
11.4.6. Violation by the User of this Terms of Use;
11.4.7. Inoperability or incompatibility of the software and / or hardware of the User with the Service.
12. PRIVACY POLICY
12.1. DESKTOP.RENT does not disclose personal information of Users to companies, organizations and individuals not associated with DESKTOP.RENT. The exceptions are the cases listed below and the User agreed with them. DESKTOP.RENT may provide information about Users to companies, organizations or individuals not associated with DESKTOP.RENT, if Users have given their consent to this. To disclose special categories of personal data DESKTOP.RENT requests consent from Users.
DESKTOP.RENT provides personal data to DESKTOP.RENT's affiliates and other trusted companies, as well as to individuals for processing on behalf of DESKTOP.RENT; however, such processing is carried out in accordance with DESKTOP.RENT's instructions, privacy policy and other applicable privacy and security requirements.
12.2 According to legislative requirements, DESKTOP.RENT provides users data to companies, organizations or individuals not related to DESKTOP.RENT, in case DESKTOP.RENT conscientiously believes that it is necessary to obtain, use, retain or disclose such information in order to:
- fulfill the requirements of the law, court decision or enforce a request of a government institution;
- enforce the Terms of Use or investigate possible violations;
- identify, suppress or otherwise prevent fraud, and fix technical or security problems;
- protect the rights, property or security of DESKTOP.RENT, our Users or the society as a whole, as required and allowed by the laws of Russian Federation and/or international legislation.
13. OTHER PROVISIONS
13.1. This Terms of Use is a contract between the User and DESKTOP.RENT regarding the procedure for using the Service.
13.2. This Terms of Use shall be governed by and construed in accordance with the laws of Russian Federation. Issues not settled by this Terms shall be resolved in accordance with the legislation of Russian Federation. All possible disputes arising out of the relations regulated hereby shall be settled in arbitration court in Moscow according to the legislation of Russian Federation. Herein, unless expressly indicated otherwise, the term "legislation" shall mean the legislation of Russian Federation.
13.3. Nothing in the Terms of Use can be understood as the establishment between the User and DESKTOP.RENT of agency relations, partnership relations, relations for joint activities, personal employment relations or some other relationship not explicitly provided for by the Terms of Use.
13.4. If for various reasons one or more of the provisions hereof are declared invalid or having no legal force, this will not affect the validity or applicability of the remaining provisions of the Terms of Use.
13.5. DESKTOP.RENT's inaction in case of violation by the User or other users of the provisions hereof does not deprive DESKTOP.RENT of the right to take appropriate actions to protect its interests later, and also doesn't mean a waiver by DESKTOP.RENT of its rights in case of similar possible violations in future.
APPENDIX №1.1 "LIST AND COST OF SERVICES" provided at https://portal.desktop.rent/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 3 690 Russian rubles per month including VAT (20% - i.e. 615 rubles) or 219 Russian rubles per day including VAT (20% - i.e. 36.5 rubles).
2. One user in PRO package – 990 Russian rubles per user per month including VAT (20% - i.e. 165 rubles) or 87 Russian rubles per day including VAT (20% - i.e. 14.5 rubles).
3. One user in Corporation package – 990 Russian rubles per user per month including VAT (20% - i.e. 165 rubles).
4. Dedicated PRO virtual server of 1 power unit – 5 490 Russian rubles per month including VAT (20% - i.e. 915 rubles) or 370 Russian rubles per day including VAT (20% - i.e. 61,67 rubles) .
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 350 000 Russian rubles per month including VAT (20% - i.e. 58333,33 rubles). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
7. Server power increase in PRO package, 1 RAM - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
8. Server power increase in Corporation package, 1 CPU - 456 Russian rubles (including VAT 76 rubles) per month.
9. Server power increase in Corporation package, 1 RAM - 456 Russian rubles (including VAT 76 rubles) per month.
10. 50 GB Files storage in Standard and PRO packages - 590 Russian rubles per month including VAT (20%- i.e. 98.33 rubles) or 39 Russian rubles per day including VAT (20% i.e. 6.5 rubles).
11. 50 GB Files storage in Corporation package - 480 Russian rubles per month including VAT (20%- i.e. 80 rubles)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases (up to 15Gb each) allocation is calculated as follows:
With monthly payment: 99 Russian rubles per month including VAT (20% - i.e. 16.5 Russian rubles) × the number of 1C databases allocated + 1890 Russian rubles including VAT (20% - i.e. 315 Russian rubles) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 9 Russian rubles per day including VAT (20% - i.e. 1.5 rubles) x number of 1C databases allocated+ 189 Russian rubles including VAT (20% - 31.5 Russian rubles) x number of users connected in "Subscriptions and services" section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 790 Russian rubles per month (including VAT 131.67 rubles).
14. 1C databases cloud storage in Standard and PRO packages — 139 Russian rubles per month including VAT (20% - i.e. 23,18 rubles) for every 5 GB or 13 Russian rubles per day including VAT (20% - 2,17 rubles).
15. 1C databases cloud storage in Corporation package — 120 Russian rubles per month including VAT (20% - i.e. 20 rubles) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 300 Russian rubles per month including VAT 50 rubles.
17. 50 Gb cloud storage for Backup in Corporation package – 240 Russian rubles per month including VAT 40 rubles.
18. Virtual server backup in PRO and Corporation packages - 1490 Russian rubles per month including VAT 248,22 rubles for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 150 Russian rubles per month including VAT 25 rubles.
20. MS Office Standard in PRO package - 1350 Russian rubles per month including VAT (20% - i.e. 225 rubles) for 1 user.
21. MS Office Standard in Corporation package - 1350 Russian rubles per month including VAT (20% - i.e. 225 rubles) for 1 user.
22. MS Windows Server 2016 in Corporation package – 320 Russian rubles per month including VAT (20% - i.e. 53,33 rubles) for 1 CPU.
23. MS SQL Server in PRO and Corporation package – 12690 Russian rubles per month (including VAT 2115 rubles) for 2 CPU.
24. Technical support for all packages - 1990 Russian rubles per hour including VAT (20%- i.e. 331.67 rubles).
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" package - 399 000 rubles, including VAT 66500 rubles.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
27. Modification of portal functionality (on request) in Corporation package - 2990 rubles per hour including VAT (20% -498,33 rubles).
28. Providing IP address in Corporation package - 130 rubles per month (including VAT 21.67 rubles).
29. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
30. Payment for additional resources is made through a credit account only.
APPENDIX №1.2 "LIST AND COST OF SERVICES" provided at https://cloud.desktop.rent Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 55 Euro per month including VAT (20% - i.e. 9,17 Euro) or 11 Euro per day including VAT (20% - i.e. 1,83 Euro).
2. One user in Pro package – 15 Euro per month including VAT (20% - i.e. 1,65 Euro) or 1.1 Euro per day including VAT (20% - i.e. 0,18 Euro).
3. One user in Corporation package – 15 Euro per month including VAT (20% - i.e. 2.5 Euro).
4. Dedicated PRO virtual server of 1 power unit – 81 Euro per month including VAT (20% - i.e. 13,5 Euro) or 6 Euro per day including VAT (20% - i.e. 1 Euro)
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 4000 Euro per month including VAT (20% - i.e. 666,67 Euro). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
7. Server power increase in PRO package, 1 RAM - 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
8. Server power increase in Corporation package, 1 CPU – 6,8 Euro (including VAT 1,13 Euro) per month.
9. Server power increase in Corporation package, 1 RAM – 6,8 Euro (including VAT 1,13 Euro) per month.
10. 50 GB Files storage in Standard and PRO packages - 8,9 Euro per month including VAT (20%- i.e. 1,48 Euro ) or 0,6 Euro per day including VAT (20% - i.e. 0,1 Euro).
11. 50 GB Files storage in Corporation package – 7,7 Euro per month including VAT (20%- i.e. 1,23 Euro)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 1.5 Euro per month including VAT (20% - i.e. 0.25 Euro) × the number of 1C databases allocated + 29 Euro including VAT (20% - i.e. 4.83 Euro) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 0.2 Euro per day including VAT (20% - i.e. 0.03 Euro) x number of 1C databases allocated+ 2.9 Euro including VAT (20% - 0,48 Euro) x number of users connected in Subscriptions and services section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 3.9 Euro per month (including VAT 0,5 Euro).
14. 1C databases cloud storage in Standard and PRO packages — 2 Euro per month including VAT (20% - i.e. 0,33 Euro) for every 5 GB or 0,3 Euro per day including VAT (20% - i.e. 0,05 Euro).
15. 1C databases cloud storage in Corporation package — 1,6 Euro per month including VAT (20% - i.e. 0,27 Euro) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 4,19 Euro per month including VAT 0,7 Euro.
17. 50 Gb cloud storage for Backup in Corporation package – 3,5 Euro per month including VAT 0,58 Euro.
18. Virtual server backup in PRO and Corporation packages – 22 Euro per month including VAT 3,67 Euro for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 2, 09 Euro per month including VAT 0,35 Euro.
20. MS Office Standard in PRO package– 19 Euro per month including VAT (20% - i.e. 3.17 Euro) for 1 user.
21. MS Office Standard in Corporation package – 19 Euro per month including VAT (20% - i.e. 3,17 Euro) for 1 user.
22. MS Windows Server 2016 in Corporation package – 3,6 Euro per month including VAT (20% - i.e. 0,6 Euro) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 179 Euro per month (including VAT 29,83 Euro) for 2 CPU.
24.Technical support for all packages - 29 Euro per hour including VAT (20%- i.e. 4.83 Euro)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 5900 Euro, including VAT 983,33 Euro.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
27. Modification of portal functionality (on request) in Corporation package – 45 Euro per hour including VAT (20% - i.e. 7.5 Euro).
28. Providing IP address in Corporation package – 1,6 Euro per month (including VAT 0,27 Euro).
29. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
30. Payment for additional resources is made through a credit account only.
APPENDIX №1.3 "LIST AND COST OF SERVICES" provided at https://desktop.mts.am/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 21690 Armenian drams per month including VAT (20% - i.e. 3615 drams) or 1490 Armenian drams per day including VAT (20% - i.e. 248.33 drams).
2. One user in Pro package – 6990 Armenian drams per user per month including VAT (20% - i.e. 1165 drams) or 460 Armenian drams per day including VAT (20% - i.e. 76.67 drams).
3. One user in Corporation package – 6990 Armenian drams per user per month including VAT (20% - i.e. 1165 drams).
4. Dedicated PRO virtual server of 1 power unit – 36900 Armenian drams per month including VAT (20% - i.e.6150 drams) or 2650 Armenian drams per day including VAT (20% - i.e. 441,67 drams)
1 individual server power unit includes 2 vCPU, vRAM 8Gb, SSD 100Gb,
5. Dedicated basic package of server power in Corporation package - 2 450 000 Armenian drams per month including VAT (20% - i.e. 400333,33) drams. Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
7. Server power increase in PRO package, 1 RAM - 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
8. Server power increase in Corporation package, 1 CPU – 3090 Armenian drams (including VAT 515 drams) per month
9. Server power increase in Corporation package, 1 RAM – 3090 Armenian drams (including VAT 515 drams) per month.
10. 50 GB Files storage in Standard and PRO packages - 3990 Armenian drams per month including VAT (20%- i.e. 665 drams) or 269 Armenian drams per day including VAT (20% i.e. 44,83 drams).
11. 50 GB Files storage in Corporation package – 3490 Armenian drams per month including VAT (20%- i.e. 581,76 drams
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 690 Armenian drams per month including VAT (20% - i.e. 115 drams) × the number of 1C databases allocated + 12690 Armenian drams including VAT (20% - i.e. 2115 drams) × the number of users connected in the Subscriptions and services section of the Member account on the Portal.
With daily payment: 129 Armenian drams per day including VAT (20% - i.e. 21.5 drams) x number of 1C databases allocated+ 1290 Armenian drams including VAT (20% - 215 drams) x number of users connected in Subscriptions and services section of the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 1990 Armenian drams per month (including VAT 331.67 drams).
14. 1C databases cloud storage in Standard and PRO packages — 690 Armenian drams per month including VAT (20% - i.e. 115 drams) for every 5 GB or 59 Armenian drams per day including VAT (20% - 9,83 drams).
15. 1C databases cloud storage in Corporation package - 590 Armenian drams per month including VAT (20% - i.e. 98,33 drams) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 1990 Armenian drams per month including VAT 331,67 drams.
17. 50 Gb cloud storage for Backup in Corporation package – 1590 Armenian drams per month including VAT 265 drams.
18. Virtual server backup in PRO and Corporation packages – 9900 Armenian drams per month including VAT 1665 drams for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 1050 Armenian drams per month including VAT 175 drams.
20. MS Office Standard in PRO package– 9490 Armenian drams per month including VAT (20% - i.e. 1581,67 drams) for 1 user.
21. MS Office Standard in Corporation package – 9490 Armenian drams per month including VAT (20% - i.e. 1581,67 drams) for 1 user.
22. MS Windows Server 2016 in Corporation package – 2290 Armenian drams per month including VAT (20% - i.e. 381,67 drams) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 88990 Armenian drams per month (including VAT 14831,67 drams) for 2 CPU.
24. Technical support for all packages – 14990 Armenian drams per hour including VAT (20%- i.e. 2498,33 drams)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 2 900 000 Armenian drams, including VAT 483 333,33 drams.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
27. Modification of portal functionality (on request) in Corporation package – 21890 Armenian drams per hour including VAT (20% - i.e. 3648.33 drams).
28. Providing IP address in Corporation package – 790 Armenian drams per month (including VAT 131,67 drams).
29. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
30. Payment for additional resources is made through a credit account only.
APPENDIX №2 "RULES OF PROMOCODES USAGE"
1. Promocode - a sequence of letters and/or numbers, which provides a discount to Promocode holder when entered in the corresponding field on the Site at order. The promocode may be delivered electronically via the Internet.
2. Promocode holder - a user who has temporary possession of the promocode and produced it for execution in member account on the website or in Desktop.Rent mobile application.
3. The promocode might be received:
a. from a partner or other customer for primary use of Desktop.Rent service;
b. After User 's personal consultation;
c. Upon completion of the questionnaire for improvement of Desktop.Rent quality of service;
d. during promotionals of Desktop.Rent.
4. Bonus - the amount by which the cost of Desktop.Rent services may be reduced. The bonus amount is calculated according to the promocode face value.
5. Promocodes may have different denominations depending on the conditions of their acquisition. The nominal value is specified in the member account of the user at the moment of promocode activation.
6. The condition of using the bonus is a discount of up to 50% of the cost of the purchased service. If you debit bonuses, 1 bonus is equivalent to 1 ruble.
7. The promocode holder can activate the code only once.
8. The unused bonus amount is credited to your member account and can be used to pay for the following orders.
9. It is not allowed to receive bonuses on promocodes in cash equivalent.
10. To activate the promocode, open your member account at Desktop.Rent Portal, go to My Payments section and after selecting the required services, enter the appropriate promocode in a special field of Promocodes tab and click Apply. The cost of services will be recalculated only after successful application of the code.
11. The use of Promocode implies the full agreement of the Promocode holder with this Terms of Use.
12. If you cancel the ordered service for any reason, the redeemed bonuses are not restored.
13. Desktop.Rent has the right to unilaterally change the rules of promocodes usage.
14. Desktop.Rent has the right to set the promo code validity period. The promocode can only be used for a certain period of time. At the end of the specified period the Promocode expires.
15. In case there are questions when using Promocode, please contact us via any messenger.
16. Desktop.Rent reserves the right to unilaterally make any changes to these Rules at any time. Сhanges are posted at www. Desktop.Rent. The Promocode holder should independently monitor changes in the Rules.
TERMS OF USE dated 16.09.2021
1. GENERAL PROVISIONS
1.1 Desktop LTD (hereinafter referred to as "DESKTOP.RENT") offers to the Internet user (hereinafter referred to as the User) its service as a platform to access the virtual workspace, where the User may allocate and store his data used for business activity (hereinafter referred to as the "Service"), under the conditions set forth in this Terms of Use and all Appendixes hereto. The Terms of Use enter into force from the moment the User accepts it as provided for by clause 1.4 hereof. Virtual workspace, files and databases storage are co-located in data centers not lower than Tier3, , allocated with operators specified in clause 1.2 hereof.
1.2 Internet addresses of the Service Portals are:
- https://portal.desktop.rent - MTS, PLC (data center in Russian Federation),
- https ://cloud.desktop.rent - CJSC MTS Armenia (data center in Armenia)
- https://desktop.mts.am/- CJSC MTS Armenia (data center in Armenia)
1.3. The use of the Service is regulated by this Terms of Use and Privacy Policy. The Terms of Use may be changed by DESKTOP.RENT without a special notice, the new edition comes into force from the moment of its posting on the Internet on the page indicated in this paragraph unless otherwise provided by the new version of the Terms of Use. The current version of the Terms of Use is always available at https://desktop.rent/
1.4. By starting to use the Service or having got registered in the Service, the User is considered to have accepted the Terms of Use and the Privacy Policy in full without any reservations or exceptions. In case of the User's disagreement with any of the provisions of the Terms of Use, the User is not entitled to use the Service. If the User acts on behalf of the company, and the company or the User pays for the Service by direct payment transfer to replenish the credit account of the User's Member account, then the company, paying the invoice to replenish the balance of the User's credit account, is considered to have fully accepted the terms hereof and the Privacy Policy without any restrictions and exceptions. In case DESKTOP.RENT made any changes to the Terms of Use in accordance with paragraph 1.3 hereof, which the User does not agree with, he must stop using the Service.
1.5 The Service is provided 24\7 365 days a year.
2. USER REGISTRATION. USER ACCOUNT
2.1. To use the Service, the User must get registered in the Service, and a unique account will be created for him.
2.2. To get registered the User undertakes to provide the accurate and complete personal information in the registration form, including a login (mobile number) unique to each User and a password to access DESKTOP.RENT, as well as to keep this information up to date.
2.3. DESKTOP.RENT reserves the right at any time to demand the User to confirm the data provided during registration (in particular the phone number), the failure to provide this information might be considered by DESKTOP.RENT as the provision of false information and bring about the consequences referred to in clause 2.4 hereof.
2.4. In case the User's data specified in the documents provided by him does not correspond to the data provided during registration process, and also in case when the data provided during registration does not allow to identify the User, DESKTOP.RENT reserves the right to refuse the User's access to the account and restrict the usage of the Service. If the User provides false information or if DESKTOP.RENT has reason to believe that the information provided by the User is incomplete or unreliable, DESKTOP.RENT has the right to block or delete the User's account at its discretion and refuse the User to use the Service.
2.5. The personal information of the User contained in the User's account, as well as used by him while working with the Service, is stored and processed by DESKTOP.RENT in accordance with the Privacy Policy.
2.6. To complete the registration the User inputs a mobile phone number and access password received in SMS message from DESKTOP.RENT, then creates and confirms the password, and after that gets access to his account. If necessary, the User may change the access password to the Service from his member account.
2.7. The User ensures the privacy of his password by himself. The User is responsible for all actions (as well as their consequences) while using the Service under the member account, including cases of voluntary transferring by the User of the data necessary to access to the User's account to third parties on any conditions (including under contracts or agreements). At the same time, all actions while using the Service under the User's account are considered to be performed by the User himself, except when the User informs DESKTOP.RENT in accordance with clause 3.4 about unauthorized access to the Service with the use of the User's account and / or about any violation (suspicions of the violation) of the privacy of his password.
2.8 Hereunder the User acts as an entrepreneur, self-employed or a company employee. If the User acts on behalf of the company, then in the Member account it is necessary to select the country and enter the name of the company. If the company is registered in Russian Federation, it is necessary to select Russia in the country field and enter TIN (taxpayer identification number). For companies from other countries TIN field is not used (the appropriate country must be selected).
3. USER'S RIGHTS AND OBLIGATIONS
3.1. The User acknowledges and agrees that DESKTOP.RENT is not obliged to check the correctness of the data provided by the User.
3.2. When using DESKTOP.RENT's Services, the User shall not:
3.2.1. Pretend to be another person or representative of an organization and/or community without having sufficient rights;
3.2.2. Contribute to actions aimed at violating the restrictions and prohibitions imposed by the Terms of Use;
3.2.3. Use any devices, computer programs, as well as other automatic devices or human's operated processes, intended for:
3.2.3.1. Tracking or copying DESKTOP.RENT Internet pages or their contents without prior written permission of DESKTOP.RENT;
3.2.3.2. Interventions or attempts to interfere with the normal operation of DESKTOP.RENT
3.2.4. Performing actions leading to excessive or unreasonable loading of the DESKTOP.RENT's infrastructure;
3.2.5. Copy, reproduce, modify, supplement, distribute (including public demonstration) for commercial or other purposes the contents of DESKTOP.RENT site (or any part thereof), as well as create derived objects on its basis without prior written permission of DESKTOP.RENT. Exceptions to the requirements of this clause are the packages of documents formed by the Service for the User;
3.2.6. Collect and store unauthorized personal data of other people;
3.2.7. Place in any public area of the site contacts of third parties, including telephone, email address, other means of communication;
3.2.8. Place on DESKTOP.RENT information that is prohibited by the current Russian legislation and international law;
3.2.9. Violate the norms of the law, including the norms of international law in any other way.
3.3. The User has the right to delete his account at any time, using the DESKTOP.RENT feedback form.
3.4. The User must immediately notify DESKTOP.RENT about any unauthorized (not allowed by the User) access to the Service using the member account and/or any violation (suspicions of violation) of the confidentiality of his password. For security reasons, the User must perform a safe shutdown of his account ("Log out" button) after each session of work with the Service. DESKTOP.RENT is not responsible for any possible loss or damage of any data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Terms of Use.
3.5. The User is solely responsible for the correctness of the data he inputs while using the Service, as well as for its compliance with the requirements of current legislation, including liability to the third parties in cases the User enters data that is not directly related to him (for example, the third parties data), or violates the rights and legitimate interests of the third parties.
3.6. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions violate the rights and legitimate interests of third parties.
3.7. The User must protect DESKTOP.RENT at his own expense from all claims (requests) and to compensate DESKTOP.RENT for damages resulting from such claims, in case any third party brings claims on DESKTOP.RENT that are partly or in a whole based on the statement that DESKTOP.RENT performs actions with third party data that violate the rights of such third party.
3.8. While using the Service, the User can manage the access rights (his and his employees') to virtual workspaces and hosted documents by himself. The User shall be responsible for the consequences of actions or inactions in the Member account or on virtual workspaces servers, to which the User or the User's employees may have access with administrator rights to the corresponding server within certain tariffs. The User shall determine by himself the policy and rules for the use of data by employees in the User's virtual workspaces in compliance with this Terms of Use.
3.9. If as a result of the User's or his employees' actions in the Member account or works on servers with administrative rights, the virtual workspaces break down, the User has the right to contact DESKTOP.RENT for support in resolving the failure as part of advanced technical support service.
3.10. Starting to use the Service and providing DESKTOP.RENT with contact details (e-mail, mobile phone number), the User agrees to receive service and informational messages for instant messengers linked to the Member account's registered mobile phone number (whatsapp, telegram, viber), and the e-mail address indicated at registration. In order to refuse to receive such messages, the User must, in accordance with the policy of using instant messengers, inform DESKTOP .RENT of unwillingness to receive the above mailings to the e-mail info@desktop.rent or to the corresponding messenger.
4. DESKTOP.RENT'S RIGHTS AND OBLIGATIONS
4.1. DESKTOP.RENT is entitled to block or delete the User's account, as well as to prohibit access to the Service through any account and remove any content without giving reasons if the User violates the Terms of Use or the terms of other regulations stipulated hereby and in the following cases:
4.1.1. Actions aimed at restricting or hindering other Users from accessing the Service, as well as attempts of unauthorized access to DESKTOP.RENT Service and/or other information resources not owned by the User, available through the Internet;
4.1.2. Distribution via the Internet of any information that contradicts the requirements of the legislation of the Russian Federation or international law;
4.1.3. Publication or transmission of any information or software that contains computer viruses or other components equal to them;
4.1.4. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way the software or other materials obtained in whole or in part by means of the Service, protected by copyright or other rights, without permission of the owner, as well as sending, publishing, transmitting or distributing in any way any component of the Service provided or work created on its basis, since the Service itself is also subject to copyright and other rights, if there is a written demand to limit the listed actions coming from the owner of such rights;
4.1.5. Sending of commercial and other electronic messages that are previously inconsistent (not requested) with its recipient ("SPAM");
4.1.6. Publication and transmission via the Internet of any information prohibited by applicable Russian or international law (responsibility provided for by art. 242 of the Criminal Code of Russian Federation). Due to the lack of legally established methods for determining whether a particular image is pornographic or not, DESKTOP.RENT reserves the right to make such a determination itself;
4.1.7. In other cases provided by applicable law, or on the basis of a request from law enforcement authorities or other authorized bodies of Russian Federation.
4.2. DESKTOP.RENT is entitled to set restrictions for the use of the Service for all Users or for individual Users (for example, depending on the location of the User, etc.), including restrictions on: the maximum number of requests to the Service for a specified period of time, the maximum period of content / sets of documents' storage, on the access conditions to the Service, etc. DESKTOP.RENT may prohibit automatic access to the Service, as well as stop receiving any information generated automatically (for example, mail spam or auto-complete forms).
4.3. DESKTOP.RENT is entitled to send information messages to its Users, as well as messages containing information about the products and services of DESKTOP.RENT's partners.
4.4. DESKTOP.RENT is not responsible for the data accuracy provided by the User while using the Service and is not obliged to check if the data provided by the User is true.
4.5. DESKTOP.RENT is not responsible for any information, materials posted on third parties' sites to which the User gets access using the Service. DESKTOP.RENT's Service may contain links to other sites on the Internet (third party sites); Third parties and their content are not checked by DESKTOP.RENT for compliance with any requirements (reliability, completeness, legality, etc.). A link (in any form) to any website, product, service, any commercial or non-commercial information posted on the Service is not DESKTOP.RENT's approval or recommendation of these products (services, activities).
4.6. DESKTOP.RENT is responsible for advertising placed on DESKTOP.RENT's services, within the limits established by the legislation of Russian Federation.
4.7. DESKTOP.RENT uses the computing power of data centers' operators of at least Tier 3 class and guarantee availability of computing resources for virtual workspaces at the level of at least 99.95%. Computing power is provided by operators specified in clause 1.2. hereof. The abovementioned operators are responsible for the availability of computing power for virtual workspaces.
guarantees the availability of virtual workspace computing resources in the amount of 99.9% in accordance with the obligations of computing power operators specified in clause 1.2 hereof.
4.8. DESKTOP.RENT responds to Users' requests in the following time limits:
- requests for recovery of critical breakdowns related to the Service inaccessibility - up to 20 min, deadline for breakdowns recovery - from 2 to 8 hours from the moment of User's request registration, depending on the complexity of problems on the computing resources operator's side;
- service calls - up to 30 min. Service calls are attended to during working hours from Monday to Friday from 9-00 to 19-00. The response to User's service calls is provided via messengers WhatsApp, Viber, Telegram, the time limit for solving service tasks depending on the complexity of the tasks is agreed by the parties in the service correspondence. Advanced technical support services are provided in accordance with the tariffs given in the Annexes hereto.
4.9. Customers support – includes manager's consultations on the guaranteed functionality of DESKTOP.RENT service, financial calculations and other service issues, this support is provided for Users free of charge.
4.10. Technical support is a range of technical services for solving User problems regarding access and use of the service and individual settings, including oral and written consultations on technical issues of the Service, as well as setting up additional services within the Packages.
4.11. Guaranteed functionality - the proper performance of the service - portal, Member account, remote desktops during normal operation of computing resources, the User's paid package and / or the availability of sufficient funds on the credit account during the reporting period.
Guaranteed functionality includes:
a) Member account efficiency:
- log in procedure, registration on the portal, functionality of the Member account sections on the portal
- by clicking the "Open Virtual Workspace" button, opening a virtual workplace from a personal computer, managing via Member account is also available from a smartphone
B) The efficiency of the virtual workspace if the User has a working PC with stable Internet access:
- availability of the remote desktop for download, Internet connection inside the desktop,
- operability of the standard software included in the Package, opening folders in accordance with the settings of access rights.
4.12. Technical support specialists provide assistance on the following issues:
4.13. Technical support is provided on an hourly basis in accordance with the tariffs in the annexes hereto. If while technical support is carried out, the problem of unavailability of the guaranteed functionality on Desktop.Rent side is confirmed, the User shall not be charged for the time of technical support needed to eliminate such a problem.
4.14. Following User's request, Desktop.Rent can conduct an individual online webinar to demonstrate how to work with the functionality of the Service. This service is charged according to the technical support rates specified in Annexes 1.1 - 1.3 hereto.
5. DESKTOP.RENT'S EXCLUSIVE RIGHTS FOR CONTENT
5.1. All objects accessible via the Service portal, including design elements, text, graphics, databases, finished documents in XLS, XLSX, DOC, DOCX formats and other objects, as well as any content placed on the Service portal, are objects of exclusive rights of DESKTOP.RENT and other copyright holders.
5.2. The use of the Service and any other elements of the Service is possible only within the functionality of the Service. Any elements of the Service, as well as any content hosted on DESKTOP.RENT's services, cannot be otherwise used without the prior permission of DESKTOP.RENT. Usage includes distribution on any basis, display in the frame. The exceptions are the cases expressly provided for in the legislation of Russian Federation or the conditions for using DESKTOP.RENT's Service.
5.3. The use by the User of elements of the Service's content, as well as any content for personal non-commercial use is allowed provided that all marks of copyright protection, related rights, trademarks, other notices of copyright are preserved, the name (or alias) of the author/name of the right holder is kept unchanged, the corresponding object is kept unchanged.
6. TERMS AND LENGTH OF TRIAL PERIOD
6.1. DESKTOP.RENT provides the User with a free trial period of Standard package (up to 3 employees) of the Service for 7 days from the moment of registration. This time is not included in the Reporting period, payment for the trial period is not charged.
6.2. After 7 days from the moment of registration, if the User wants to continue using the Service, he needs to make payment according to Appendixis No. 1.1 - 1.3 "List and Cost of Services" in the manner specified in Section 7 hereof by selecting the necessary package and set of services needed.
6.3. In case the User does not pay for the Service, as provided by Section 7 hereof, DESKTOP.RENT reserves the right to temporarily block User's access to the Service for 14 calendar days or until the User pays for the Service.
6.4. During the temporary blocking of the User's access to the Service, DESKTOP.RENT stores information and data placed by the User on the virtual workspace.
6.5. In case the User does not pay for the Service within 14 calendar days from the moment of temporary blocking of access to the virtual workspace, DESKTOP.RENT reserves the right to delete information and data placed by the User on the virtual workspace.
7. TARIFICATION AND TERMS OF PAYMENT
7.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
7.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
7.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
7.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
7.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
7.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
7.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
7.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
7.9.To get connected to the Service 100% prepayment is needed.
7.10. The payment mode using bank cards is described in the "My Payments" section of member account.
7.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
7.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
7.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
7.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
7.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
7.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
7.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
7.11.6.1. The issuing bank does not support 3D-Secure technology;
7.11.6.2. There is not enough funds on the card;
7.11.6.3. The bank prohibited online payments;
7.11.6.4. Data entry timed out;
7.11.7. The User's required actions in case of payment authorization refusal are the following:
7.11.7.1. Retry making payment;
7.11.7.1. Contact the card issuing bank;
7.11.7.1. Pay with another bank card.
7.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
7.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
7.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
7.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
7.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide a universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side. After receiving the document via EDF channel, the User undertakes to send back a copy of the signed document on his part to DESKTOP.RENT as well.
7.17 To establish connection via EDF channel the User needs in his EDF window (in 1C Accounting configuration) to send an invitation for exchange electronic documents to Desktop LLC (in Counterparties reference book, EDF tab). After Desktop LLC accepted the invntation, the EDF connection will be established automatically, and from the month following the month after the EDF connection is established, the documents will be sent to the User's legal entity on a regular basis.
7.18 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.
8. CONNECTING AND DISCONNECTING SERVICES
8.1 In order to connect the services, the User must select the required number of users in the correspondent package according to Annexis 1.1 - 1.3 hereto, power of individual virtual server (if applicable to selected tarif) or servers, and additional cloud storage for files and 1C databases in "My Services" section of his member account. The cost for the selected services will be calculated automatically and charged in accordance with Section 7 hereof. Services are connected on the day of payment.
8.2 In order to disconnect the services, the User must reduce the number of services to the required number in "My Services" section of his member account, and changes will take effect from the first day of the next Reporting period.
8.3 If the size of the User's files and/or 1C databases exceeds the amount of storage allocated to each user, the additional amount will automatically be connected from the moment the files exceed the specified limit and will be paid in "AUTO PAYMENT" mode in accordance with article 7.9 hereof.
9. REFUND
9.1 The Service is considered to be provided at the moment of prepayment for the Reporting period. DESKTOP.RENT does not return funds for providing access to the Service in case of any possible claims. DESKTOP.RENT works with the maximum qualification and makes every effort to ensure effective use of the Service. The User's disagreement with the Service provision terms is not a reason for a refund.
9.2. In case of necessary suspension of the Service usage due to a technical failure, the time of using the Service is extended for the time of such suspension. If it is impossible to continue providing the Service under the terms hereof, DESKTOP.RENT shall refund the unused advance payment at the request of the User.
9.3. To request a refund, the User should send a request to info@desktop.rent. All applications are processed within 7 (seven) calendar days. Refund is carried out within 30 (thirty) calendar days after DESKTOP.RENT approved the refund request. The funds will be returned to the bank card which was used for payment.
9.4. In case any User was blocked by DESKTOP.RENT for violation of this Terms of Use, the funds for the paid period are non-refundable. In this case, the advance payment for the next Reporting period shall not be debited from the User's bank card.
9.5. The funds debited for the Service are non-refundable, but the unused credit account balance will be refunded on the User's written request within 30 (thirty) calendar days from the request date.
10. SERVICE USE WAIVER
10.1. If the User intends to refuse to extend using the Service for a new period, he must remove the corresponding users connected to the User's account and/or voluntarily block his virtual workspace in the member account, not later than 23:59 of the last day of the Reporting period. In this case the advance payment for the next Reporting period shall not debited from the User's bank card.
10.2 If the User does not wish to use this Service in the new Reporting Period, he should delete the added credit card in his Member Account. In this case, "Autopayment" will not be processed.
11. LIMITATION OF LIABILITY
11.1. The Service is provided "as is". DESKTOP.RENT does not accept responsibility for the compliance of the Service with the goals, requirements and expectations of the User.
11.2. The User is solely responsible for the possible consequences of using any information and materials (including downloaded documents, letters, instructions, etc.), access to which the User obtains using DESKTOP.RENT's Service, and also for the damage that may be caused to the User or third parties and for the loss of data, time, money or any other harm.
11.3. DESKTOP.RENT is not responsible for any damages resulting from the use and / or inability of the User to use the DESKTOP.RENT's Service or individual parts/functions of DESKTOP.RENT's Service.
11.4 DESKTOP.RENT is entitled to suspend access to the Service and is not responsible for the incidents and other circumstances that resulted in the inaccessibility (partial inaccessibility) of the Service due to the following reasons:
11.4.1. Carrying out planned, urgent, technical, emergency works in case that works are carried out after the due notification was delivered to the User in the member account of DESKTOP.RENT's Service;
11.4.2. Any delays and interruptions occurring due to defects in any electronic or mechanical equipment and/or software, or other objective technological reasons, as well as the result of actions or omissions of third parties, problems in data transmission or connection, power outages, on condition that the above mentioned events were not the fault of DESKTOP.RENT;
11.4.3. Suspended or terminated access to the Service agreed with the User, including for changing the parameters of the Service;
11.4.4. Intentional or unintentional actions of the User, including changing the settings of the software by the User, directly or indirectly affecting access to the Service, made without the consent of DESKTOP.RENT;
11.4.5. Refusal or failure of the User to provide assistance to DESKTOP.RENT in establishing and eliminating Incidents;
11.4.6. Violation by the User of this Terms of Use;
11.4.7. Inoperability or incompatibility of the software and / or hardware of the User with the Service.
12. PRIVACY POLICY
12.1. DESKTOP.RENT does not disclose personal information of Users to companies, organizations and individuals not associated with DESKTOP.RENT. The exceptions are the cases listed below and the User agreed with them. DESKTOP.RENT may provide information about Users to companies, organizations or individuals not associated with DESKTOP.RENT, if Users have given their consent to this. To disclose special categories of personal data DESKTOP.RENT requests consent from Users.
DESKTOP.RENT provides personal data to DESKTOP.RENT's affiliates and other trusted companies, as well as to individuals for processing on behalf of DESKTOP.RENT; however, such processing is carried out in accordance with DESKTOP.RENT's instructions, privacy policy and other applicable privacy and security requirements.
12.2 According to legislative requirements, DESKTOP.RENT provides users data to companies, organizations or individuals not related to DESKTOP.RENT, in case DESKTOP.RENT conscientiously believes that it is necessary to obtain, use, retain or disclose such information in order to:
- fulfill the requirements of the law, court decision or enforce a request of a government institution;
- enforce the Terms of Use or investigate possible violations;
- identify, suppress or otherwise prevent fraud, and fix technical or security problems;
- protect the rights, property or security of DESKTOP.RENT, our Users or the society as a whole, as required and allowed by the laws of Russian Federation and/or international legislation.
13. OTHER PROVISIONS
13.1. This Terms of Use is a contract between the User and DESKTOP.RENT regarding the procedure for using the Service.
13.2. This Terms of Use shall be governed by and construed in accordance with the laws of Russian Federation. Issues not settled by this Terms shall be resolved in accordance with the legislation of Russian Federation. All possible disputes arising out of the relations regulated hereby shall be settled in arbitration court in Moscow according to the legislation of Russian Federation. Herein, unless expressly indicated otherwise, the term "legislation" shall mean the legislation of Russian Federation.
13.3. Nothing in the Terms of Use can be understood as the establishment between the User and DESKTOP.RENT of agency relations, partnership relations, relations for joint activities, personal employment relations or some other relationship not explicitly provided for by the Terms of Use.
13.4. If for various reasons one or more of the provisions hereof are declared invalid or having no legal force, this will not affect the validity or applicability of the remaining provisions of the Terms of Use.
13.5. DESKTOP.RENT's inaction in case of violation by the User or other users of the provisions hereof does not deprive DESKTOP.RENT of the right to take appropriate actions to protect its interests later, and also doesn't mean a waiver by DESKTOP.RENT of its rights in case of similar possible violations in future.
APPENDIX №1.1 "LIST AND COST OF SERVICES" provided at https://portal.desktop.rent/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 3 990 Russian rubles per month including VAT (20% - i.e. 565 rubles) or 199 Russian rubles per day including VAT (20% - i.e. 33,17 rubles).
2. One user in PRO package – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles) or 59 Russian rubles per day including VAT (20% - i.e. 9,83 rubles)
3. One user in Corporation package – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles).
4. Dedicated PRO virtual server of 1 power unit – 5 490 Russian rubles per month including VAT (20% - i.e. 915 rubles) or 370 Russian rubles per day including VAT (20% - i.e. 61,67 rubles) .
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 350 000 Russian rubles per month including VAT (20% - i.e. 58333,33 rubles). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
7. Server power increase in PRO package, 1 RAM - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
8. Server power increase in Corporation package, 1 CPU - 456 Russian rubles (including VAT 76 rubles) per month.
9. Server power increase in Corporation package, 1 RAM - 456 Russian rubles (including VAT 76 rubles) per month.
10. 50 GB Files storage in Standard and PRO packages - 590 Russian rubles per month including VAT (20%- i.e. 98.33 rubles) or 39 Russian rubles per day including VAT (20% i.e. 6.5 rubles).
11. 50 GB Files storage in Corporation package - 480 Russian rubles per month including VAT (20%- i.e. 80 rubles)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases (up to 15Gb each) allocation is calculated as follows:
With monthly payment: 990 Russian rubles per month including VAT (20% - i.e. 165 Russian rubles) × the number of 1C databases allocated + 399 Russian rubles including VAT (20% - i.e. 66,5 Russian rubles) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 99 Russian rubles per day including VAT (20% - i.e. 16.5 rubles) x number of 1C databases allocated+ 39 Russian rubles including VAT (20% - 6,5 Russian rubles) x number of users connected in "Subscriptions and services" section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 399 Russian rubles per month (including VAT 66,5 rubles).
14. 1C databases cloud storage in Standard and PRO packages — 139 Russian rubles per month including VAT (20% - i.e. 23,18 rubles) for every 5 GB or 13 Russian rubles per day including VAT (20% - 2,17 rubles).
15. 1C databases cloud storage in Corporation package — 120 Russian rubles per month including VAT (20% - i.e. 20 rubles) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 300 Russian rubles per month including VAT 50 rubles.
17. 50 Gb cloud storage for Backup in Corporation package – 240 Russian rubles per month including VAT 40 rubles.
18. Virtual server backup in PRO and Corporation packages - 1490 Russian rubles per month including VAT 248,22 rubles for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 150 Russian rubles per month including VAT 25 rubles.
20. MS Office Standard in PRO package - 990 Russian rubles per month including VAT (20% - i.e. 165 rubles) for 1 user.
21. MS Office Standard in Corporation package - 919 Russian rubles per month including VAT (20% - i.e. 153,17 rubles) for 1 user.
22. MS Windows Server 2016 in Corporation package – 320 Russian rubles per month including VAT (20% - i.e. 53,33 rubles) for 1 CPU.
23. MS SQL Server in PRO and Corporation package – 10990 Russian rubles per month (including VAT 1831,67 rubles) for 2 CPU.
24. Technical support without 1С works for all packages - 990 Russian rubles per hour including VAT (20%- i.e. 165 rubles).
25. Technical support for set up and adjustments of 1C for all packages - 1990 Russian rubles per hour including VAT (20% - 331.67 rubles).
26. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" package - 139,000 rubles, including VAT 23166.67 rubles.
27. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
28. Modification of portal functionality (on request) in Corporation package - 2990 rubles per hour including VAT (20% -498,33 rubles).
29. Providing IP address in Corporation package - 130 rubles per month (including VAT 21.67 rubles).
30. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
31. Payment for additional resources is made through a credit account only.
APPENDIX №1.2 "LIST AND COST OF SERVICES" provided at https://cloud.desktop.rent Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 49 Euro per month including VAT (20% - i.e. 8,17 Euro) or 9,9 Euro per day including VAT (20% - i.e. 1,65 Euro).
2. One user in Pro package – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro) or 0,9 Euro per day including VAT (20% - i.e. 0,15 Euro).
3. One user in Corporation package – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro).
4. Dedicated PRO virtual server of 1 power unit – 81 Euro per month including VAT (20% - i.e. 13,5 Euro) or 6 Euro per day including VAT (20% - i.e. 1 Euro)
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 4000 Euro per month including VAT (20% - i.e. 666,67 Euro). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
7. Server power increase in PRO package, 1 RAM - 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
8. Server power increase in Corporation package, 1 CPU – 6,8 Euro (including VAT 1,13 Euro) per month.
9. Server power increase in Corporation package, 1 RAM – 6,8 Euro (including VAT 1,13 Euro) per month.
10. 50 GB Files storage in Standard and PRO packages - 8,9 Euro per month including VAT (20%- i.e. 1,48 Euro ) or 0,6 Euro per day including VAT (20% - i.e. 0,1 Euro).
11. 50 GB Files storage in Corporation package – 7,7 Euro per month including VAT (20%- i.e. 1,23 Euro)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 15 Euro per month including VAT (20% - i.e. 2,5 Euro) × the number of 1C databases allocated + 6 Euro including VAT (20% - i.e. 1 Euro) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 2 Euro per day including VAT (20% - i.e. 0,33 Euro) x number of 1C databases allocated+ 0,6 Euro including VAT (20% - 0,1 Euro) x number of users connected in Subscriptions and services section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 5,5 Euro per month (including VAT 0,92 Euro).
14. 1C databases cloud storage in Standard and PRO packages — 2 Euro per month including VAT (20% - i.e. 0,33 Euro) for every 5 GB or 0,3 Euro per day including VAT (20% - i.e. 0,05 Euro).
15. 1C databases cloud storage in Corporation package — 1,6 Euro per month including VAT (20% - i.e. 0,27 Euro) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 4,19 Euro per month including VAT 0,7 Euro.
17. 50 Gb cloud storage for Backup in Corporation package – 3,5 Euro per month including VAT 0,58 Euro.
18. Virtual server backup in PRO and Corporation packages – 22 Euro per month including VAT 3,67 Euro for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 2, 09 Euro per month including VAT 0,35 Euro.
20. MS Office Standard in PRO package– 15 Euro per month including VAT (20% - i.e. 2,5 Euro) for 1 user.
21. MS Office Standard in Corporation package – 13 Euro per month including VAT (20% - i.e. 2,17 Euro) for 1 user.
22. MS Windows Server 2016 in Corporation package – 3,6 Euro per month including VAT (20% - i.e. 0,6 Euro) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 155 Euro per month (including VAT 25,83 Euro) for 2 CPU.
24.Technical support without 1С works for all packages - 15 Euro per hour including VAT (20%- i.e. 2,5 Euro)
25. Technical support for set up and adjustments of 1C for all packages - 29 Euro per hour including VAT (20% - 4,83 Euro).
26. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 1990 Euro, including VAT 331,67 Euro.
27. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
28. Modification of portal functionality (on request) in Corporation package – 42 Euro per hour including VAT (20% - i.e. 7 Euro).
29. Providing IP address in Corporation package – 1,6 Euro per month (including VAT 0,27 Euro).
30. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
31. Payment for additional resources is made through a credit account only.
APPENDIX №1.3 "LIST AND COST OF SERVICES" provided at https://desktop.mts.am/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 19 990 Armenian drams per month including VAT (20% - i.e. 3331,67 drams) or 1290 Armenian drams per day including VAT (20% - i.e. 215 drams).
2. One user in Pro package – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams) or 349 Armenian drams per day including VAT (20% - i.e. 58.17 drams).
3. One user in Corporation package – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams).
4. Dedicated PRO virtual server of 1 power unit – 36900 Armenian drams per month including VAT (20% - i.e.6150 drams) or 2650 Armenian drams per day including VAT (20% - i.e. 441,67 drams)
1 individual server power unit includes 2 vCPU, vRAM 8Gb, SSD 100Gb,
5. Dedicated basic package of server power in Corporation package - 2 450 000 Armenian drams per month including VAT (20% - i.e. 400333,33) drams. Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
7. Server power increase in PRO package, 1 RAM - 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
8. Server power increase in Corporation package, 1 CPU – 3090 Armenian drams (including VAT 515 drams) per month
9. Server power increase in Corporation package, 1 RAM – 3090 Armenian drams (including VAT 515 drams) per month.
10. 50 GB Files storage in Standard and PRO packages - 3990 Armenian drams per month including VAT (20%- i.e. 665 drams) or 269 Armenian drams per day including VAT (20% i.e. 44,83 drams).
11. 50 GB Files storage in Corporation package – 3490 Armenian drams per month including VAT (20%- i.e. 581,76 drams
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) × the number of 1C databases allocated + 2690 Armenian drams including VAT (20% - i.e. 448,33 drams) × the number of users connected in the Subscriptions and services section of the Member account on the Portal.
With daily payment: 1290 Armenian drams per day including VAT (20% - i.e. 215 drams) x number of 1C databases allocated+ 269 Armenian drams including VAT (20% - 44,83 drams) x number of users connected in Subscriptions and services section of the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 2790 Armenian drams per month (including VAT 465 drams).
14. 1C databases cloud storage in Standard and PRO packages — 690 Armenian drams per month including VAT (20% - i.e. 115 drams) for every 5 GB or 59 Armenian drams per day including VAT (20% - 9,83 drams).
15. 1C databases cloud storage in Corporation package - 590 Armenian drams per month including VAT (20% - i.e. 98,33 drams) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 1990 Armenian drams per month including VAT 331,67 drams.
17. 50 Gb cloud storage for Backup in Corporation package – 1590 Armenian drams per month including VAT 265 drams.
18. Virtual server backup in PRO and Corporation packages – 9900 Armenian drams per month including VAT 1665 drams for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 1050 Armenian drams per month including VAT 175 drams.
20. MS Office Standard in PRO package– 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) for 1 user.
21. MS Office Standard in Corporation package – 6390 Armenian drams per month including VAT (20% - i.e. 1065 drams) for 1 user.
22. MS Windows Server 2016 in Corporation package – 2290 Armenian drams per month including VAT (20% - i.e. 381,67 drams) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 76990 Armenian drams per month (including VAT 12831,67 drams) for 2 CPU.
24. Technical support without 1С works for all packages – 6890 Armenian drams per hour including VAT (20%- i.e. 1148,33 drams)
25. Technical support for set up and adjustments of 1C for all packages - 12990 Armenian drams per hour including VAT (20% - 2165 drams).
26. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 969000 Armenian drams, including VAT 161500 drams.
27. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
28. Modification of portal functionality (on request) in Corporation package – 16090 Armenian drams per hour including VAT (20% - i.e. 2681,67 drams).
29. Providing IP address in Corporation package – 790 Armenian drams per month (including VAT 131,67 drams).
30. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
31. Payment for additional resources is made through a credit account only.
APPENDIX №2 "RULES OF PROMOCODES USAGE"
1. Promocode - a sequence of letters and/or numbers, which provides a discount to Promocode holder when entered in the corresponding field on the Site at order. The promocode may be delivered electronically via the Internet.
2. Promocode holder - a user who has temporary possession of the promocode and produced it for execution in member account on the website or in Desktop.Rent mobile application.
3. The promocode might be received:
a. from a partner or other customer for primary use of Desktop.Rent service;
b. After User 's personal consultation;
c. Upon completion of the questionnaire for improvement of Desktop.Rent quality of service;
d. during promotionals of Desktop.Rent.
4. Bonus - the amount by which the cost of Desktop.Rent services may be reduced. The bonus amount is calculated according to the promocode face value.
5. Promocodes may have different denominations depending on the conditions of their acquisition. The nominal value is specified in the member account of the user at the moment of promocode activation.
6. The condition of using the bonus is a discount of up to 50% of the cost of the purchased service. If you debit bonuses, 1 bonus is equivalent to 1 ruble.
7. The promocode holder can activate the code only once.
8. The unused bonus amount is credited to your member account and can be used to pay for the following orders.
9. It is not allowed to receive bonuses on promocodes in cash equivalent.
10. To activate the promocode, open your member account at Desktop.Rent Portal, go to My Payments section and after selecting the required services, enter the appropriate promocode in a special field of Promocodes tab and click Apply. The cost of services will be recalculated only after successful application of the code.
11. The use of Promocode implies the full agreement of the Promocode holder with this Terms of Use.
12. If you cancel the ordered service for any reason, the redeemed bonuses are not restored.
13. Desktop.Rent has the right to unilaterally change the rules of promocodes usage.
14. Desktop.Rent has the right to set the promo code validity period. The promocode can only be used for a certain period of time. At the end of the specified period the Promocode expires.
15. In case there are questions when using Promocode, please contact us via any messenger.
16. Desktop.Rent reserves the right to unilaterally make any changes to these Rules at any time. Сhanges are posted at www. Desktop.Rent. The Promocode holder should independently monitor changes in the Rules.
1.1 Desktop LTD (hereinafter referred to as "DESKTOP.RENT") offers to the Internet user (hereinafter referred to as the User) its service as a platform to access the virtual workspace, where the User may allocate and store his data used for business activity (hereinafter referred to as the "Service"), under the conditions set forth in this Terms of Use and all Appendixes hereto. The Terms of Use enter into force from the moment the User accepts it as provided for by clause 1.4 hereof. Virtual workspace, files and databases storage are co-located in data centers not lower than Tier3, , allocated with operators specified in clause 1.2 hereof.
1.2 Internet addresses of the Service Portals are:
- https://portal.desktop.rent - MTS, PLC (data center in Russian Federation),
- https ://cloud.desktop.rent - CJSC MTS Armenia (data center in Armenia)
- https://desktop.mts.am/- CJSC MTS Armenia (data center in Armenia)
1.3. The use of the Service is regulated by this Terms of Use and Privacy Policy. The Terms of Use may be changed by DESKTOP.RENT without a special notice, the new edition comes into force from the moment of its posting on the Internet on the page indicated in this paragraph unless otherwise provided by the new version of the Terms of Use. The current version of the Terms of Use is always available at https://desktop.rent/
1.4. By starting to use the Service or having got registered in the Service, the User is considered to have accepted the Terms of Use and the Privacy Policy in full without any reservations or exceptions. In case of the User's disagreement with any of the provisions of the Terms of Use, the User is not entitled to use the Service. If the User acts on behalf of the company, and the company or the User pays for the Service by direct payment transfer to replenish the credit account of the User's Member account, then the company, paying the invoice to replenish the balance of the User's credit account, is considered to have fully accepted the terms hereof and the Privacy Policy without any restrictions and exceptions. In case DESKTOP.RENT made any changes to the Terms of Use in accordance with paragraph 1.3 hereof, which the User does not agree with, he must stop using the Service.
1.5 The Service is provided 24\7 365 days a year.
2. USER REGISTRATION. USER ACCOUNT
2.1. To use the Service, the User must get registered in the Service, and a unique account will be created for him.
2.2. To get registered the User undertakes to provide the accurate and complete personal information in the registration form, including a login (mobile number) unique to each User and a password to access DESKTOP.RENT, as well as to keep this information up to date.
2.3. DESKTOP.RENT reserves the right at any time to demand the User to confirm the data provided during registration (in particular the phone number), the failure to provide this information might be considered by DESKTOP.RENT as the provision of false information and bring about the consequences referred to in clause 2.4 hereof.
2.4. In case the User's data specified in the documents provided by him does not correspond to the data provided during registration process, and also in case when the data provided during registration does not allow to identify the User, DESKTOP.RENT reserves the right to refuse the User's access to the account and restrict the usage of the Service. If the User provides false information or if DESKTOP.RENT has reason to believe that the information provided by the User is incomplete or unreliable, DESKTOP.RENT has the right to block or delete the User's account at its discretion and refuse the User to use the Service.
2.5. The personal information of the User contained in the User's account, as well as used by him while working with the Service, is stored and processed by DESKTOP.RENT in accordance with the Privacy Policy.
2.6. To complete the registration the User inputs a mobile phone number and access password received in SMS message from DESKTOP.RENT, then creates and confirms the password, and after that gets access to his account. If necessary, the User may change the access password to the Service from his member account.
2.7. The User ensures the privacy of his password by himself. The User is responsible for all actions (as well as their consequences) while using the Service under the member account, including cases of voluntary transferring by the User of the data necessary to access to the User's account to third parties on any conditions (including under contracts or agreements). At the same time, all actions while using the Service under the User's account are considered to be performed by the User himself, except when the User informs DESKTOP.RENT in accordance with clause 3.4 about unauthorized access to the Service with the use of the User's account and / or about any violation (suspicions of the violation) of the privacy of his password.
2.8 Hereunder the User acts as an entrepreneur, self-employed or a company employee. If the User acts on behalf of the company, then in the Member account it is necessary to select the country and enter the name of the company. If the company is registered in Russian Federation, it is necessary to select Russia in the country field and enter TIN (taxpayer identification number). For companies from other countries TIN field is not used (the appropriate country must be selected).
3. USER'S RIGHTS AND OBLIGATIONS
3.1. The User acknowledges and agrees that DESKTOP.RENT is not obliged to check the correctness of the data provided by the User.
3.2. When using DESKTOP.RENT's Services, the User shall not:
3.2.1. Pretend to be another person or representative of an organization and/or community without having sufficient rights;
3.2.2. Contribute to actions aimed at violating the restrictions and prohibitions imposed by the Terms of Use;
3.2.3. Use any devices, computer programs, as well as other automatic devices or human's operated processes, intended for:
3.2.3.1. Tracking or copying DESKTOP.RENT Internet pages or their contents without prior written permission of DESKTOP.RENT;
3.2.3.2. Interventions or attempts to interfere with the normal operation of DESKTOP.RENT
3.2.4. Performing actions leading to excessive or unreasonable loading of the DESKTOP.RENT's infrastructure;
3.2.5. Copy, reproduce, modify, supplement, distribute (including public demonstration) for commercial or other purposes the contents of DESKTOP.RENT site (or any part thereof), as well as create derived objects on its basis without prior written permission of DESKTOP.RENT. Exceptions to the requirements of this clause are the packages of documents formed by the Service for the User;
3.2.6. Collect and store unauthorized personal data of other people;
3.2.7. Place in any public area of the site contacts of third parties, including telephone, email address, other means of communication;
3.2.8. Place on DESKTOP.RENT information that is prohibited by the current Russian legislation and international law;
3.2.9. Violate the norms of the law, including the norms of international law in any other way.
3.3. The User has the right to delete his account at any time, using the DESKTOP.RENT feedback form.
3.4. The User must immediately notify DESKTOP.RENT about any unauthorized (not allowed by the User) access to the Service using the member account and/or any violation (suspicions of violation) of the confidentiality of his password. For security reasons, the User must perform a safe shutdown of his account ("Log out" button) after each session of work with the Service. DESKTOP.RENT is not responsible for any possible loss or damage of any data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Terms of Use.
3.5. The User is solely responsible for the correctness of the data he inputs while using the Service, as well as for its compliance with the requirements of current legislation, including liability to the third parties in cases the User enters data that is not directly related to him (for example, the third parties data), or violates the rights and legitimate interests of the third parties.
3.6. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions violate the rights and legitimate interests of third parties.
3.7. The User must protect DESKTOP.RENT at his own expense from all claims (requests) and to compensate DESKTOP.RENT for damages resulting from such claims, in case any third party brings claims on DESKTOP.RENT that are partly or in a whole based on the statement that DESKTOP.RENT performs actions with third party data that violate the rights of such third party.
3.8. While using the Service, the User can manage the access rights (his and his employees') to virtual workspaces and hosted documents by himself. The User shall be responsible for the consequences of actions or inactions in the Member account or on virtual workspaces servers, to which the User or the User's employees may have access with administrator rights to the corresponding server within certain tariffs. The User shall determine by himself the policy and rules for the use of data by employees in the User's virtual workspaces in compliance with this Terms of Use.
3.9. If as a result of the User's or his employees' actions in the Member account or works on servers with administrative rights, the virtual workspaces break down, the User has the right to contact DESKTOP.RENT for support in resolving the failure as part of advanced technical support service.
3.10. Starting to use the Service and providing DESKTOP.RENT with contact details (e-mail, mobile phone number), the User agrees to receive service and informational messages for instant messengers linked to the Member account's registered mobile phone number (whatsapp, telegram, viber), and the e-mail address indicated at registration. In order to refuse to receive such messages, the User must, in accordance with the policy of using instant messengers, inform DESKTOP .RENT of unwillingness to receive the above mailings to the e-mail info@desktop.rent or to the corresponding messenger.
4. DESKTOP.RENT'S RIGHTS AND OBLIGATIONS
4.1. DESKTOP.RENT is entitled to block or delete the User's account, as well as to prohibit access to the Service through any account and remove any content without giving reasons if the User violates the Terms of Use or the terms of other regulations stipulated hereby and in the following cases:
4.1.1. Actions aimed at restricting or hindering other Users from accessing the Service, as well as attempts of unauthorized access to DESKTOP.RENT Service and/or other information resources not owned by the User, available through the Internet;
4.1.2. Distribution via the Internet of any information that contradicts the requirements of the legislation of the Russian Federation or international law;
4.1.3. Publication or transmission of any information or software that contains computer viruses or other components equal to them;
4.1.4. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way the software or other materials obtained in whole or in part by means of the Service, protected by copyright or other rights, without permission of the owner, as well as sending, publishing, transmitting or distributing in any way any component of the Service provided or work created on its basis, since the Service itself is also subject to copyright and other rights, if there is a written demand to limit the listed actions coming from the owner of such rights;
4.1.5. Sending of commercial and other electronic messages that are previously inconsistent (not requested) with its recipient ("SPAM");
4.1.6. Publication and transmission via the Internet of any information prohibited by applicable Russian or international law (responsibility provided for by art. 242 of the Criminal Code of Russian Federation). Due to the lack of legally established methods for determining whether a particular image is pornographic or not, DESKTOP.RENT reserves the right to make such a determination itself;
4.1.7. In other cases provided by applicable law, or on the basis of a request from law enforcement authorities or other authorized bodies of Russian Federation.
4.2. DESKTOP.RENT is entitled to set restrictions for the use of the Service for all Users or for individual Users (for example, depending on the location of the User, etc.), including restrictions on: the maximum number of requests to the Service for a specified period of time, the maximum period of content / sets of documents' storage, on the access conditions to the Service, etc. DESKTOP.RENT may prohibit automatic access to the Service, as well as stop receiving any information generated automatically (for example, mail spam or auto-complete forms).
4.3. DESKTOP.RENT is entitled to send information messages to its Users, as well as messages containing information about the products and services of DESKTOP.RENT's partners.
4.4. DESKTOP.RENT is not responsible for the data accuracy provided by the User while using the Service and is not obliged to check if the data provided by the User is true.
4.5. DESKTOP.RENT is not responsible for any information, materials posted on third parties' sites to which the User gets access using the Service. DESKTOP.RENT's Service may contain links to other sites on the Internet (third party sites); Third parties and their content are not checked by DESKTOP.RENT for compliance with any requirements (reliability, completeness, legality, etc.). A link (in any form) to any website, product, service, any commercial or non-commercial information posted on the Service is not DESKTOP.RENT's approval or recommendation of these products (services, activities).
4.6. DESKTOP.RENT is responsible for advertising placed on DESKTOP.RENT's services, within the limits established by the legislation of Russian Federation.
4.7. DESKTOP.RENT uses the computing power of data centers' operators of at least Tier 3 class and guarantee availability of computing resources for virtual workspaces at the level of at least 99.95%. Computing power is provided by operators specified in clause 1.2. hereof. The abovementioned operators are responsible for the availability of computing power for virtual workspaces.
guarantees the availability of virtual workspace computing resources in the amount of 99.9% in accordance with the obligations of computing power operators specified in clause 1.2 hereof.
4.8. DESKTOP.RENT responds to Users' requests in the following time limits:
- requests for recovery of critical breakdowns related to the Service inaccessibility - up to 20 min, deadline for breakdowns recovery - from 2 to 8 hours from the moment of User's request registration, depending on the complexity of problems on the computing resources operator's side;
- service calls - up to 30 min. Service calls are attended to during working hours from Monday to Friday from 9-00 to 19-00. The response to User's service calls is provided via messengers WhatsApp, Viber, Telegram, the time limit for solving service tasks depending on the complexity of the tasks is agreed by the parties in the service correspondence. Advanced technical support services are provided in accordance with the tariffs given in the Annexes hereto.
4.9. Customers support – includes manager's consultations on the guaranteed functionality of DESKTOP.RENT service, financial calculations and other service issues, this support is provided for Users free of charge.
4.10. Technical support is a range of technical services for solving User problems regarding access and use of the service and individual settings, including oral and written consultations on technical issues of the Service, as well as setting up additional services within the Packages.
4.11. Guaranteed functionality - the proper performance of the service - portal, Member account, remote desktops during normal operation of computing resources, the User's paid package and / or the availability of sufficient funds on the credit account during the reporting period.
Guaranteed functionality includes:
a) Member account efficiency:
- log in procedure, registration on the portal, functionality of the Member account sections on the portal
- by clicking the "Open Virtual Workspace" button, opening a virtual workplace from a personal computer, managing via Member account is also available from a smartphone
B) The efficiency of the virtual workspace if the User has a working PC with stable Internet access:
- availability of the remote desktop for download, Internet connection inside the desktop,
- operability of the standard software included in the Package, opening folders in accordance with the settings of access rights.
4.12. Technical support specialists provide assistance on the following issues:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Problems with pre-installed software
- Network folders access issues
- Installation and settings of additional software
- Setup of Operation System
- Server availability issues
- Server performance issues
- Other server-related tasks
- Problems with creating and uploading 1С information bases
- Uploading and connecting non-standard 1C databases
- Extra typical 1C databases updates over 1 time/month
4.13. Technical support is provided on an hourly basis in accordance with the tariffs in the annexes hereto. If while technical support is carried out, the problem of unavailability of the guaranteed functionality on Desktop.Rent side is confirmed, the User shall not be charged for the time of technical support needed to eliminate such a problem.
4.14. Following User's request, Desktop.Rent can conduct an individual online webinar to demonstrate how to work with the functionality of the Service. This service is charged according to the technical support rates specified in Annexes 1.1 - 1.3 hereto.
5. DESKTOP.RENT'S EXCLUSIVE RIGHTS FOR CONTENT
5.1. All objects accessible via the Service portal, including design elements, text, graphics, databases, finished documents in XLS, XLSX, DOC, DOCX formats and other objects, as well as any content placed on the Service portal, are objects of exclusive rights of DESKTOP.RENT and other copyright holders.
5.2. The use of the Service and any other elements of the Service is possible only within the functionality of the Service. Any elements of the Service, as well as any content hosted on DESKTOP.RENT's services, cannot be otherwise used without the prior permission of DESKTOP.RENT. Usage includes distribution on any basis, display in the frame. The exceptions are the cases expressly provided for in the legislation of Russian Federation or the conditions for using DESKTOP.RENT's Service.
5.3. The use by the User of elements of the Service's content, as well as any content for personal non-commercial use is allowed provided that all marks of copyright protection, related rights, trademarks, other notices of copyright are preserved, the name (or alias) of the author/name of the right holder is kept unchanged, the corresponding object is kept unchanged.
6. TERMS AND LENGTH OF TRIAL PERIOD
6.1. DESKTOP.RENT provides the User with a free trial period of Standard package (up to 3 employees) of the Service for 7 days from the moment of registration. This time is not included in the Reporting period, payment for the trial period is not charged.
6.2. After 7 days from the moment of registration, if the User wants to continue using the Service, he needs to make payment according to Appendixis No. 1.1 - 1.3 "List and Cost of Services" in the manner specified in Section 7 hereof by selecting the necessary package and set of services needed.
6.3. In case the User does not pay for the Service, as provided by Section 7 hereof, DESKTOP.RENT reserves the right to temporarily block User's access to the Service for 14 calendar days or until the User pays for the Service.
6.4. During the temporary blocking of the User's access to the Service, DESKTOP.RENT stores information and data placed by the User on the virtual workspace.
6.5. In case the User does not pay for the Service within 14 calendar days from the moment of temporary blocking of access to the virtual workspace, DESKTOP.RENT reserves the right to delete information and data placed by the User on the virtual workspace.
7. TARIFICATION AND TERMS OF PAYMENT
7.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
7.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
7.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
7.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
7.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
7.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
7.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
7.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
7.9.To get connected to the Service 100% prepayment is needed.
7.10. The payment mode using bank cards is described in the "My Payments" section of member account.
7.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
7.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
7.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
7.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
7.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
7.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
7.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
7.11.6.1. The issuing bank does not support 3D-Secure technology;
7.11.6.2. There is not enough funds on the card;
7.11.6.3. The bank prohibited online payments;
7.11.6.4. Data entry timed out;
7.11.7. The User's required actions in case of payment authorization refusal are the following:
7.11.7.1. Retry making payment;
7.11.7.1. Contact the card issuing bank;
7.11.7.1. Pay with another bank card.
7.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
7.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
7.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
7.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
7.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide a universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side. After receiving the document via EDF channel, the User undertakes to send back a copy of the signed document on his part to DESKTOP.RENT as well.
7.17 To establish connection via EDF channel the User needs in his EDF window (in 1C Accounting configuration) to send an invitation for exchange electronic documents to Desktop LLC (in Counterparties reference book, EDF tab). After Desktop LLC accepted the invntation, the EDF connection will be established automatically, and from the month following the month after the EDF connection is established, the documents will be sent to the User's legal entity on a regular basis.
7.18 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.
8. CONNECTING AND DISCONNECTING SERVICES
8.1 In order to connect the services, the User must select the required number of users in the correspondent package according to Annexis 1.1 - 1.3 hereto, power of individual virtual server (if applicable to selected tarif) or servers, and additional cloud storage for files and 1C databases in "My Services" section of his member account. The cost for the selected services will be calculated automatically and charged in accordance with Section 7 hereof. Services are connected on the day of payment.
8.2 In order to disconnect the services, the User must reduce the number of services to the required number in "My Services" section of his member account, and changes will take effect from the first day of the next Reporting period.
8.3 If the size of the User's files and/or 1C databases exceeds the amount of storage allocated to each user, the additional amount will automatically be connected from the moment the files exceed the specified limit and will be paid in "AUTO PAYMENT" mode in accordance with article 7.9 hereof.
9. REFUND
9.1 The Service is considered to be provided at the moment of prepayment for the Reporting period. DESKTOP.RENT does not return funds for providing access to the Service in case of any possible claims. DESKTOP.RENT works with the maximum qualification and makes every effort to ensure effective use of the Service. The User's disagreement with the Service provision terms is not a reason for a refund.
9.2. In case of necessary suspension of the Service usage due to a technical failure, the time of using the Service is extended for the time of such suspension. If it is impossible to continue providing the Service under the terms hereof, DESKTOP.RENT shall refund the unused advance payment at the request of the User.
9.3. To request a refund, the User should send a request to info@desktop.rent. All applications are processed within 7 (seven) calendar days. Refund is carried out within 30 (thirty) calendar days after DESKTOP.RENT approved the refund request. The funds will be returned to the bank card which was used for payment.
9.4. In case any User was blocked by DESKTOP.RENT for violation of this Terms of Use, the funds for the paid period are non-refundable. In this case, the advance payment for the next Reporting period shall not be debited from the User's bank card.
9.5. The funds debited for the Service are non-refundable, but the unused credit account balance will be refunded on the User's written request within 30 (thirty) calendar days from the request date.
10. SERVICE USE WAIVER
10.1. If the User intends to refuse to extend using the Service for a new period, he must remove the corresponding users connected to the User's account and/or voluntarily block his virtual workspace in the member account, not later than 23:59 of the last day of the Reporting period. In this case the advance payment for the next Reporting period shall not debited from the User's bank card.
10.2 If the User does not wish to use this Service in the new Reporting Period, he should delete the added credit card in his Member Account. In this case, "Autopayment" will not be processed.
11. LIMITATION OF LIABILITY
11.1. The Service is provided "as is". DESKTOP.RENT does not accept responsibility for the compliance of the Service with the goals, requirements and expectations of the User.
11.2. The User is solely responsible for the possible consequences of using any information and materials (including downloaded documents, letters, instructions, etc.), access to which the User obtains using DESKTOP.RENT's Service, and also for the damage that may be caused to the User or third parties and for the loss of data, time, money or any other harm.
11.3. DESKTOP.RENT is not responsible for any damages resulting from the use and / or inability of the User to use the DESKTOP.RENT's Service or individual parts/functions of DESKTOP.RENT's Service.
11.4 DESKTOP.RENT is entitled to suspend access to the Service and is not responsible for the incidents and other circumstances that resulted in the inaccessibility (partial inaccessibility) of the Service due to the following reasons:
11.4.1. Carrying out planned, urgent, technical, emergency works in case that works are carried out after the due notification was delivered to the User in the member account of DESKTOP.RENT's Service;
11.4.2. Any delays and interruptions occurring due to defects in any electronic or mechanical equipment and/or software, or other objective technological reasons, as well as the result of actions or omissions of third parties, problems in data transmission or connection, power outages, on condition that the above mentioned events were not the fault of DESKTOP.RENT;
11.4.3. Suspended or terminated access to the Service agreed with the User, including for changing the parameters of the Service;
11.4.4. Intentional or unintentional actions of the User, including changing the settings of the software by the User, directly or indirectly affecting access to the Service, made without the consent of DESKTOP.RENT;
11.4.5. Refusal or failure of the User to provide assistance to DESKTOP.RENT in establishing and eliminating Incidents;
11.4.6. Violation by the User of this Terms of Use;
11.4.7. Inoperability or incompatibility of the software and / or hardware of the User with the Service.
12. PRIVACY POLICY
12.1. DESKTOP.RENT does not disclose personal information of Users to companies, organizations and individuals not associated with DESKTOP.RENT. The exceptions are the cases listed below and the User agreed with them. DESKTOP.RENT may provide information about Users to companies, organizations or individuals not associated with DESKTOP.RENT, if Users have given their consent to this. To disclose special categories of personal data DESKTOP.RENT requests consent from Users.
DESKTOP.RENT provides personal data to DESKTOP.RENT's affiliates and other trusted companies, as well as to individuals for processing on behalf of DESKTOP.RENT; however, such processing is carried out in accordance with DESKTOP.RENT's instructions, privacy policy and other applicable privacy and security requirements.
12.2 According to legislative requirements, DESKTOP.RENT provides users data to companies, organizations or individuals not related to DESKTOP.RENT, in case DESKTOP.RENT conscientiously believes that it is necessary to obtain, use, retain or disclose such information in order to:
- fulfill the requirements of the law, court decision or enforce a request of a government institution;
- enforce the Terms of Use or investigate possible violations;
- identify, suppress or otherwise prevent fraud, and fix technical or security problems;
- protect the rights, property or security of DESKTOP.RENT, our Users or the society as a whole, as required and allowed by the laws of Russian Federation and/or international legislation.
13. OTHER PROVISIONS
13.1. This Terms of Use is a contract between the User and DESKTOP.RENT regarding the procedure for using the Service.
13.2. This Terms of Use shall be governed by and construed in accordance with the laws of Russian Federation. Issues not settled by this Terms shall be resolved in accordance with the legislation of Russian Federation. All possible disputes arising out of the relations regulated hereby shall be settled in arbitration court in Moscow according to the legislation of Russian Federation. Herein, unless expressly indicated otherwise, the term "legislation" shall mean the legislation of Russian Federation.
13.3. Nothing in the Terms of Use can be understood as the establishment between the User and DESKTOP.RENT of agency relations, partnership relations, relations for joint activities, personal employment relations or some other relationship not explicitly provided for by the Terms of Use.
13.4. If for various reasons one or more of the provisions hereof are declared invalid or having no legal force, this will not affect the validity or applicability of the remaining provisions of the Terms of Use.
13.5. DESKTOP.RENT's inaction in case of violation by the User or other users of the provisions hereof does not deprive DESKTOP.RENT of the right to take appropriate actions to protect its interests later, and also doesn't mean a waiver by DESKTOP.RENT of its rights in case of similar possible violations in future.
APPENDIX №1.1 "LIST AND COST OF SERVICES" provided at https://portal.desktop.rent/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 3 990 Russian rubles per month including VAT (20% - i.e. 565 rubles) or 199 Russian rubles per day including VAT (20% - i.e. 33,17 rubles).
2. One user in PRO package – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles) or 59 Russian rubles per day including VAT (20% - i.e. 9,83 rubles)
3. One user in Corporation package – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles).
4. Dedicated PRO virtual server of 1 power unit – 5 490 Russian rubles per month including VAT (20% - i.e. 915 rubles) or 370 Russian rubles per day including VAT (20% - i.e. 61,67 rubles) .
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 350 000 Russian rubles per month including VAT (20% - i.e. 58333,33 rubles). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
7. Server power increase in PRO package, 1 RAM - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
8. Server power increase in Corporation package, 1 CPU - 456 Russian rubles (including VAT 76 rubles) per month.
9. Server power increase in Corporation package, 1 RAM - 456 Russian rubles (including VAT 76 rubles) per month.
10. 50 GB Files storage in Standard and PRO packages - 590 Russian rubles per month including VAT (20%- i.e. 98.33 rubles) or 39 Russian rubles per day including VAT (20% i.e. 6.5 rubles).
11. 50 GB Files storage in Corporation package - 480 Russian rubles per month including VAT (20%- i.e. 80 rubles)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases (up to 15Gb each) allocation is calculated as follows:
With monthly payment: 990 Russian rubles per month including VAT (20% - i.e. 165 Russian rubles) × the number of 1C databases allocated + 399 Russian rubles including VAT (20% - i.e. 66,5 Russian rubles) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 99 Russian rubles per day including VAT (20% - i.e. 16.5 rubles) x number of 1C databases allocated+ 39 Russian rubles including VAT (20% - 6,5 Russian rubles) x number of users connected in "Subscriptions and services" section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 399 Russian rubles per month (including VAT 66,5 rubles).
14. 1C databases cloud storage in Standard and PRO packages — 139 Russian rubles per month including VAT (20% - i.e. 23,18 rubles) for every 5 GB or 13 Russian rubles per day including VAT (20% - 2,17 rubles).
15. 1C databases cloud storage in Corporation package — 120 Russian rubles per month including VAT (20% - i.e. 20 rubles) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 300 Russian rubles per month including VAT 50 rubles.
17. 50 Gb cloud storage for Backup in Corporation package – 240 Russian rubles per month including VAT 40 rubles.
18. Virtual server backup in PRO and Corporation packages - 1490 Russian rubles per month including VAT 248,22 rubles for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 150 Russian rubles per month including VAT 25 rubles.
20. MS Office Standard in PRO package - 990 Russian rubles per month including VAT (20% - i.e. 165 rubles) for 1 user.
21. MS Office Standard in Corporation package - 919 Russian rubles per month including VAT (20% - i.e. 153,17 rubles) for 1 user.
22. MS Windows Server 2016 in Corporation package – 320 Russian rubles per month including VAT (20% - i.e. 53,33 rubles) for 1 CPU.
23. MS SQL Server in PRO and Corporation package – 10990 Russian rubles per month (including VAT 1831,67 rubles) for 2 CPU.
24. Technical support without 1С works for all packages - 990 Russian rubles per hour including VAT (20%- i.e. 165 rubles).
25. Technical support for set up and adjustments of 1C for all packages - 1990 Russian rubles per hour including VAT (20% - 331.67 rubles).
26. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" package - 139,000 rubles, including VAT 23166.67 rubles.
27. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
28. Modification of portal functionality (on request) in Corporation package - 2990 rubles per hour including VAT (20% -498,33 rubles).
29. Providing IP address in Corporation package - 130 rubles per month (including VAT 21.67 rubles).
30. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
31. Payment for additional resources is made through a credit account only.
APPENDIX №1.2 "LIST AND COST OF SERVICES" provided at https://cloud.desktop.rent Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 49 Euro per month including VAT (20% - i.e. 8,17 Euro) or 9,9 Euro per day including VAT (20% - i.e. 1,65 Euro).
2. One user in Pro package – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro) or 0,9 Euro per day including VAT (20% - i.e. 0,15 Euro).
3. One user in Corporation package – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro).
4. Dedicated PRO virtual server of 1 power unit – 81 Euro per month including VAT (20% - i.e. 13,5 Euro) or 6 Euro per day including VAT (20% - i.e. 1 Euro)
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation package - 4000 Euro per month including VAT (20% - i.e. 666,67 Euro). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
7. Server power increase in PRO package, 1 RAM - 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
8. Server power increase in Corporation package, 1 CPU – 6,8 Euro (including VAT 1,13 Euro) per month.
9. Server power increase in Corporation package, 1 RAM – 6,8 Euro (including VAT 1,13 Euro) per month.
10. 50 GB Files storage in Standard and PRO packages - 8,9 Euro per month including VAT (20%- i.e. 1,48 Euro ) or 0,6 Euro per day including VAT (20% - i.e. 0,1 Euro).
11. 50 GB Files storage in Corporation package – 7,7 Euro per month including VAT (20%- i.e. 1,23 Euro)
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 15 Euro per month including VAT (20% - i.e. 2,5 Euro) × the number of 1C databases allocated + 6 Euro including VAT (20% - i.e. 1 Euro) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 2 Euro per day including VAT (20% - i.e. 0,33 Euro) x number of 1C databases allocated+ 0,6 Euro including VAT (20% - 0,1 Euro) x number of users connected in Subscriptions and services section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 5,5 Euro per month (including VAT 0,92 Euro).
14. 1C databases cloud storage in Standard and PRO packages — 2 Euro per month including VAT (20% - i.e. 0,33 Euro) for every 5 GB or 0,3 Euro per day including VAT (20% - i.e. 0,05 Euro).
15. 1C databases cloud storage in Corporation package — 1,6 Euro per month including VAT (20% - i.e. 0,27 Euro) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 4,19 Euro per month including VAT 0,7 Euro.
17. 50 Gb cloud storage for Backup in Corporation package – 3,5 Euro per month including VAT 0,58 Euro.
18. Virtual server backup in PRO and Corporation packages – 22 Euro per month including VAT 3,67 Euro for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 2, 09 Euro per month including VAT 0,35 Euro.
20. MS Office Standard in PRO package– 15 Euro per month including VAT (20% - i.e. 2,5 Euro) for 1 user.
21. MS Office Standard in Corporation package – 13 Euro per month including VAT (20% - i.e. 2,17 Euro) for 1 user.
22. MS Windows Server 2016 in Corporation package – 3,6 Euro per month including VAT (20% - i.e. 0,6 Euro) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 155 Euro per month (including VAT 25,83 Euro) for 2 CPU.
24.Technical support without 1С works for all packages - 15 Euro per hour including VAT (20%- i.e. 2,5 Euro)
25. Technical support for set up and adjustments of 1C for all packages - 29 Euro per hour including VAT (20% - 4,83 Euro).
26. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 1990 Euro, including VAT 331,67 Euro.
27. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
28. Modification of portal functionality (on request) in Corporation package – 42 Euro per hour including VAT (20% - i.e. 7 Euro).
29. Providing IP address in Corporation package – 1,6 Euro per month (including VAT 0,27 Euro).
30. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
31. Payment for additional resources is made through a credit account only.
APPENDIX №1.3 "LIST AND COST OF SERVICES" provided at https://desktop.mts.am/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 19 990 Armenian drams per month including VAT (20% - i.e. 3331,67 drams) or 1290 Armenian drams per day including VAT (20% - i.e. 215 drams).
2. One user in Pro package – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams) or 349 Armenian drams per day including VAT (20% - i.e. 58.17 drams).
3. One user in Corporation package – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams).
4. Dedicated PRO virtual server of 1 power unit – 36900 Armenian drams per month including VAT (20% - i.e.6150 drams) or 2650 Armenian drams per day including VAT (20% - i.e. 441,67 drams)
1 individual server power unit includes 2 vCPU, vRAM 8Gb, SSD 100Gb,
5. Dedicated basic package of server power in Corporation package - 2 450 000 Armenian drams per month including VAT (20% - i.e. 400333,33) drams. Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO package, 1 CPU – 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
7. Server power increase in PRO package, 1 RAM - 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
8. Server power increase in Corporation package, 1 CPU – 3090 Armenian drams (including VAT 515 drams) per month
9. Server power increase in Corporation package, 1 RAM – 3090 Armenian drams (including VAT 515 drams) per month.
10. 50 GB Files storage in Standard and PRO packages - 3990 Armenian drams per month including VAT (20%- i.e. 665 drams) or 269 Armenian drams per day including VAT (20% i.e. 44,83 drams).
11. 50 GB Files storage in Corporation package – 3490 Armenian drams per month including VAT (20%- i.e. 581,76 drams
12. 1C databases allocation in Standard and PRO packages. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) × the number of 1C databases allocated + 2690 Armenian drams including VAT (20% - i.e. 448,33 drams) × the number of users connected in the Subscriptions and services section of the Member account on the Portal.
With daily payment: 1290 Armenian drams per day including VAT (20% - i.e. 215 drams) x number of 1C databases allocated+ 269 Armenian drams including VAT (20% - 44,83 drams) x number of users connected in Subscriptions and services section of the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation package – 2790 Armenian drams per month (including VAT 465 drams).
14. 1C databases cloud storage in Standard and PRO packages — 690 Armenian drams per month including VAT (20% - i.e. 115 drams) for every 5 GB or 59 Armenian drams per day including VAT (20% - 9,83 drams).
15. 1C databases cloud storage in Corporation package - 590 Armenian drams per month including VAT (20% - i.e. 98,33 drams) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO package – 1990 Armenian drams per month including VAT 331,67 drams.
17. 50 Gb cloud storage for Backup in Corporation package – 1590 Armenian drams per month including VAT 265 drams.
18. Virtual server backup in PRO and Corporation packages – 9900 Armenian drams per month including VAT 1665 drams for 1 server.
19. 50 Gb cloud storage for server Backup in PRO and Corporation packages - 1050 Armenian drams per month including VAT 175 drams.
20. MS Office Standard in PRO package– 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) for 1 user.
21. MS Office Standard in Corporation package – 6390 Armenian drams per month including VAT (20% - i.e. 1065 drams) for 1 user.
22. MS Windows Server 2016 in Corporation package – 2290 Armenian drams per month including VAT (20% - i.e. 381,67 drams) for 1 CPU.
23. MS SQL Server in PRO and Corporation packages – 76990 Armenian drams per month (including VAT 12831,67 drams) for 2 CPU.
24. Technical support without 1С works for all packages – 6890 Armenian drams per hour including VAT (20%- i.e. 1148,33 drams)
25. Technical support for set up and adjustments of 1C for all packages - 12990 Armenian drams per hour including VAT (20% - 2165 drams).
26. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in Corporation package – 969000 Armenian drams, including VAT 161500 drams.
27. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation package - free of charge.
28. Modification of portal functionality (on request) in Corporation package – 16090 Armenian drams per hour including VAT (20% - i.e. 2681,67 drams).
29. Providing IP address in Corporation package – 790 Armenian drams per month (including VAT 131,67 drams).
30. In Corporation package on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
31. Payment for additional resources is made through a credit account only.
APPENDIX №2 "RULES OF PROMOCODES USAGE"
1. Promocode - a sequence of letters and/or numbers, which provides a discount to Promocode holder when entered in the corresponding field on the Site at order. The promocode may be delivered electronically via the Internet.
2. Promocode holder - a user who has temporary possession of the promocode and produced it for execution in member account on the website or in Desktop.Rent mobile application.
3. The promocode might be received:
a. from a partner or other customer for primary use of Desktop.Rent service;
b. After User 's personal consultation;
c. Upon completion of the questionnaire for improvement of Desktop.Rent quality of service;
d. during promotionals of Desktop.Rent.
4. Bonus - the amount by which the cost of Desktop.Rent services may be reduced. The bonus amount is calculated according to the promocode face value.
5. Promocodes may have different denominations depending on the conditions of their acquisition. The nominal value is specified in the member account of the user at the moment of promocode activation.
6. The condition of using the bonus is a discount of up to 50% of the cost of the purchased service. If you debit bonuses, 1 bonus is equivalent to 1 ruble.
7. The promocode holder can activate the code only once.
8. The unused bonus amount is credited to your member account and can be used to pay for the following orders.
9. It is not allowed to receive bonuses on promocodes in cash equivalent.
10. To activate the promocode, open your member account at Desktop.Rent Portal, go to My Payments section and after selecting the required services, enter the appropriate promocode in a special field of Promocodes tab and click Apply. The cost of services will be recalculated only after successful application of the code.
11. The use of Promocode implies the full agreement of the Promocode holder with this Terms of Use.
12. If you cancel the ordered service for any reason, the redeemed bonuses are not restored.
13. Desktop.Rent has the right to unilaterally change the rules of promocodes usage.
14. Desktop.Rent has the right to set the promo code validity period. The promocode can only be used for a certain period of time. At the end of the specified period the Promocode expires.
15. In case there are questions when using Promocode, please contact us via any messenger.
16. Desktop.Rent reserves the right to unilaterally make any changes to these Rules at any time. Сhanges are posted at www. Desktop.Rent. The Promocode holder should independently monitor changes in the Rules.
TERMS OF USE dated 01.05.2021
1. GENERAL PROVISIONS
1.1 Desktop LTD (hereinafter referred to as "DESKTOP.RENT") offers to the Internet user (hereinafter referred to as the User) its service as a platform to access the virtual workspace, where the User may allocate and store his data used for business activity (hereinafter referred to as the "Service"), under the conditions set forth in this Terms of Use and all Appendixes hereto. The Terms of Use enter into force from the moment the User accepts it as provided for by clause 1.4 hereof. Virtual workspace, files and databases storage are co-located in data centers not lower than Tier3, , allocated with operators specified in clause 1.2 hereof.
1.2 Internet addresses of the Service Portals are:
- https://portal.desktop.rent - MTS, PLC (data center in Russian Federation),
- https ://cloud.desktop.rent - CJSC MTS Armenia (data center in Armenia)
- https://desktop.mts.am/- CJSC MTS Armenia (data center in Armenia)
1.3. The use of the Service is regulated by this Terms of Use and Privacy Policy. The Terms of Use may be changed by DESKTOP.RENT without a special notice, the new edition comes into force from the moment of its posting on the Internet on the page indicated in this paragraph unless otherwise provided by the new version of the Terms of Use. The current version of the Terms of Use is always available at https://desktop.rent/
1.4. By starting to use the Service or having got registered in the Service, the User is considered to have accepted the Terms of Use and the Privacy Policy in full without any reservations or exceptions. In case of the User's disagreement with any of the provisions of the Terms of Use, the User is not entitled to use the Service. If the User acts on behalf of the company, and the company or the User pays for the Service by direct payment transfer to replenish the credit account of the User's Member account, then the company, paying the invoice to replenish the balance of the User's credit account, is considered to have fully accepted the terms hereof and the Privacy Policy without any restrictions and exceptions. In case DESKTOP.RENT made any changes to the Terms of Use in accordance with paragraph 1.3 hereof, which the User does not agree with, he must stop using the Service.
1.5 The Service is provided 24\7 365 days a year.
2. USER REGISTRATION. USER ACCOUNT
2.1. To use the Service, the User must get registered in the Service, and a unique account will be created for him.
2.2. To get registered the User undertakes to provide the accurate and complete personal information in the registration form, including a login (mobile number) unique to each User and a password to access DESKTOP.RENT, as well as to keep this information up to date.
2.3. DESKTOP.RENT reserves the right at any time to demand the User to confirm the data provided during registration (in particular the phone number), the failure to provide this information might be considered by DESKTOP.RENT as the provision of false information and bring about the consequences referred to in clause 2.4 hereof.
2.4. In case the User's data specified in the documents provided by him does not correspond to the data provided during registration process, and also in case when the data provided during registration does not allow to identify the User, DESKTOP.RENT reserves the right to refuse the User's access to the account and restrict the usage of the Service. If the User provides false information or if DESKTOP.RENT has reason to believe that the information provided by the User is incomplete or unreliable, DESKTOP.RENT has the right to block or delete the User's account at its discretion and refuse the User to use the Service.
2.5. The personal information of the User contained in the User's account, as well as used by him while working with the Service, is stored and processed by DESKTOP.RENT in accordance with the Privacy Policy.
2.6. To complete the registration the User inputs a mobile phone number and access password received in SMS message from DESKTOP.RENT, then creates and confirms the password, and after that gets access to his account. If necessary, the User may change the access password to the Service from his member account.
2.7. The User ensures the privacy of his password by himself. The User is responsible for all actions (as well as their consequences) while using the Service under the member account, including cases of voluntary transferring by the User of the data necessary to access to the User's account to third parties on any conditions (including under contracts or agreements). At the same time, all actions while using the Service under the User's account are considered to be performed by the User himself, except when the User informs DESKTOP.RENT in accordance with clause 3.4 about unauthorized access to the Service with the use of the User's account and / or about any violation (suspicions of the violation) of the privacy of his password.
2.8 Hereunder the User acts as an entrepreneur, self-employed or a company employee. If the User acts on behalf of the company, then in the Member account it is necessary to select the country and enter the name of the company. If the company is registered in Russian Federation, it is necessary to select Russia in the country field and enter TIN (taxpayer identification number). For companies from other countries TIN field is not used (the appropriate country must be selected).
3. USER'S RIGHTS AND OBLIGATIONS
3.1. The User acknowledges and agrees that DESKTOP.RENT is not obliged to check the correctness of the data provided by the User.
3.2. When using DESKTOP.RENT's Services, the User shall not:
3.2.1. Pretend to be another person or representative of an organization and/or community without having sufficient rights;
3.2.2. Contribute to actions aimed at violating the restrictions and prohibitions imposed by the Terms of Use;
3.2.3. Use any devices, computer programs, as well as other automatic devices or human's operated processes, intended for:
3.2.3.1. Tracking or copying DESKTOP.RENT Internet pages or their contents without prior written permission of DESKTOP.RENT;
3.2.3.2. Interventions or attempts to interfere with the normal operation of DESKTOP.RENT
3.2.4. Performing actions leading to excessive or unreasonable loading of the DESKTOP.RENT's infrastructure;
3.2.5. Copy, reproduce, modify, supplement, distribute (including public demonstration) for commercial or other purposes the contents of DESKTOP.RENT site (or any part thereof), as well as create derived objects on its basis without prior written permission of DESKTOP.RENT. Exceptions to the requirements of this clause are the packages of documents formed by the Service for the User;
3.2.6. Collect and store unauthorized personal data of other people;
3.2.7. Place in any public area of the site contacts of third parties, including telephone, email address, other means of communication;
3.2.8. Place on DESKTOP.RENT information that is prohibited by the current Russian legislation and international law;
3.2.9. Violate the norms of the law, including the norms of international law in any other way.
3.3. The User has the right to delete his account at any time, using the DESKTOP.RENT feedback form.
3.4. The User must immediately notify DESKTOP.RENT about any unauthorized (not allowed by the User) access to the Service using the member account and/or any violation (suspicions of violation) of the confidentiality of his password. For security reasons, the User must perform a safe shutdown of his account ("Log out" button) after each session of work with the Service. DESKTOP.RENT is not responsible for any possible loss or damage of any data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Terms of Use.
3.5. The User is solely responsible for the correctness of the data he inputs while using the Service, as well as for its compliance with the requirements of current legislation, including liability to the third parties in cases the User enters data that is not directly related to him (for example, the third parties data), or violates the rights and legitimate interests of the third parties.
3.6. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions violate the rights and legitimate interests of third parties.
3.7. The User must protect DESKTOP.RENT at his own expense from all claims (requests) and to compensate DESKTOP.RENT for damages resulting from such claims, in case any third party brings claims on DESKTOP.RENT that are partly or in a whole based on the statement that DESKTOP.RENT performs actions with third party data that violate the rights of such third party.
3.8. While using the Service, the User can manage the access rights (his and his employees') to virtual workspaces and hosted documents by himself. The User shall be responsible for the consequences of actions or inactions in the Member account or on virtual workspaces servers, to which the User or the User's employees may have access with administrator rights to the corresponding server within certain tariffs. The User shall determine by himself the policy and rules for the use of data by employees in the User's virtual workspaces in compliance with this Terms of Use.
3.9. If as a result of the User's or his employees' actions in the Member account or works on servers with administrative rights, the virtual workspaces break down, the User has the right to contact DESKTOP.RENT for support in resolving the failure as part of advanced technical support service.
3.10. Starting to use the Service and providing DESKTOP.RENT with contact details (e-mail, mobile phone number), the User agrees to receive service and informational messages for instant messengers linked to the Member account's registered mobile phone number (whatsapp, telegram, viber), and the e-mail address indicated at registration. In order to refuse to receive such messages, the User must, in accordance with the policy of using instant messengers, inform DESKTOP .RENT of unwillingness to receive the above mailings to the e-mail info@desktop.rent or to the corresponding messenger.
4. DESKTOP.RENT'S RIGHTS AND OBLIGATIONS
4.1. DESKTOP.RENT is entitled to block or delete the User's account, as well as to prohibit access to the Service through any account and remove any content without giving reasons if the User violates the Terms of Use or the terms of other regulations stipulated hereby and in the following cases:
4.1.1. Actions aimed at restricting or hindering other Users from accessing the Service, as well as attempts of unauthorized access to DESKTOP.RENT Service and/or other information resources not owned by the User, available through the Internet;
4.1.2. Distribution via the Internet of any information that contradicts the requirements of the legislation of the Russian Federation or international law;
4.1.3. Publication or transmission of any information or software that contains computer viruses or other components equal to them;
4.1.4. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way the software or other materials obtained in whole or in part by means of the Service, protected by copyright or other rights, without permission of the owner, as well as sending, publishing, transmitting or distributing in any way any component of the Service provided or work created on its basis, since the Service itself is also subject to copyright and other rights, if there is a written demand to limit the listed actions coming from the owner of such rights;
4.1.5. Sending of commercial and other electronic messages that are previously inconsistent (not requested) with its recipient ("SPAM");
4.1.6. Publication and transmission via the Internet of any information prohibited by applicable Russian or international law (responsibility provided for by art. 242 of the Criminal Code of Russian Federation). Due to the lack of legally established methods for determining whether a particular image is pornographic or not, DESKTOP.RENT reserves the right to make such a determination itself;
4.1.7. In other cases provided by applicable law, or on the basis of a request from law enforcement authorities or other authorized bodies of Russian Federation.
4.2. DESKTOP.RENT is entitled to set restrictions for the use of the Service for all Users or for individual Users (for example, depending on the location of the User, etc.), including restrictions on: the maximum number of requests to the Service for a specified period of time, the maximum period of content / sets of documents' storage, on the access conditions to the Service, etc. DESKTOP.RENT may prohibit automatic access to the Service, as well as stop receiving any information generated automatically (for example, mail spam or auto-complete forms).
4.3. DESKTOP.RENT is entitled to send information messages to its Users, as well as messages containing information about the products and services of DESKTOP.RENT's partners.
4.4. DESKTOP.RENT is not responsible for the data accuracy provided by the User while using the Service and is not obliged to check if the data provided by the User is true.
4.5. DESKTOP.RENT is not responsible for any information, materials posted on third parties' sites to which the User gets access using the Service. DESKTOP.RENT's Service may contain links to other sites on the Internet (third party sites); Third parties and their content are not checked by DESKTOP.RENT for compliance with any requirements (reliability, completeness, legality, etc.). A link (in any form) to any website, product, service, any commercial or non-commercial information posted on the Service is not DESKTOP.RENT's approval or recommendation of these products (services, activities).
4.6. DESKTOP.RENT is responsible for advertising placed on DESKTOP.RENT's services, within the limits established by the legislation of Russian Federation.
4.7. DESKTOP.RENT uses the computing power of data centers' operators of at least Tier 3 class and guarantee availability of computing resources for virtual workspaces at the level of at least 99.95%. Computing power is provided by operators specified in clause 1.2. hereof. The abovementioned operators are responsible for the availability of computing power for virtual workspaces.
guarantees the availability of virtual workspace computing resources in the amount of 99.9% in accordance with the obligations of computing power operators specified in clause 1.2 hereof.
4.8. DESKTOP.RENT responds to Users' requests in the following time limits:
- requests for recovery of critical breakdowns related to the Service inaccessibility - up to 20 min, deadline for breakdowns recovery - from 2 to 8 hours from the moment of User's request registration, depending on the complexity of problems on the computing resources operator's side;
- service calls - up to 30 min. Service calls are attended to during working hours from Monday to Friday from 9-00 to 19-00. The response to User's service calls is provided via messengers WhatsApp, Viber, Telegram, the time limit for solving service tasks depending on the complexity of the tasks is agreed by the parties in the service correspondence. Advanced technical support services are provided in accordance with the tariffs given in the Annexes hereto.
5. DESKTOP.RENT'S EXCLUSIVE RIGHTS FOR CONTENT
5.1. All objects accessible via the Service portal, including design elements, text, graphics, databases, finished documents in XLS, XLSX, DOC, DOCX formats and other objects, as well as any content placed on the Service portal, are objects of exclusive rights of DESKTOP.RENT and other copyright holders.
5.2. The use of the Service and any other elements of the Service is possible only within the functionality of the Service. Any elements of the Service, as well as any content hosted on DESKTOP.RENT's services, cannot be otherwise used without the prior permission of DESKTOP.RENT. Usage includes distribution on any basis, display in the frame. The exceptions are the cases expressly provided for in the legislation of Russian Federation or the conditions for using DESKTOP.RENT's Service.
5.3. The use by the User of elements of the Service's content, as well as any content for personal non-commercial use is allowed provided that all marks of copyright protection, related rights, trademarks, other notices of copyright are preserved, the name (or alias) of the author/name of the right holder is kept unchanged, the corresponding object is kept unchanged.
6. TERMS AND LENGTH OF TRIAL PERIOD
6.1. DESKTOP.RENT provides the User with a free trial period of Standard package (up to 3 employees) of the Service for 7 days from the moment of registration. This time is not included in the Reporting period, payment for the trial period is not charged.
6.2. After 7 days from the moment of registration, if the User wants to continue using the Service, he needs to make payment according to Appendixis No. 1.1 - 1.3 "List and Cost of Services" in the manner specified in Section 7 hereof by selecting the necessary package and set of services needed.
6.3. In case the User does not pay for the Service, as provided by Section 7 hereof, DESKTOP.RENT reserves the right to temporarily block User's access to the Service for 14 calendar days or until the User pays for the Service.
6.4. During the temporary blocking of the User's access to the Service, DESKTOP.RENT stores information and data placed by the User on the virtual workspace.
6.5. In case the User does not pay for the Service within 14 calendar days from the moment of temporary blocking of access to the virtual workspace, DESKTOP.RENT reserves the right to delete information and data placed by the User on the virtual workspace.
7. TARIFICATION AND TERMS OF PAYMENT
7.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
7.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
7.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
7.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
7.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
7.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
7.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
7.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
7.9.To get connected to the Service 100% prepayment is needed.
7.10. The payment mode using bank cards is described in the "My Payments" section of member account.
7.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
7.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
7.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
7.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
7.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
7.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
7.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
7.11.6.1. The issuing bank does not support 3D-Secure technology;
7.11.6.2. There is not enough funds on the card;
7.11.6.3. The bank prohibited online payments;
7.11.6.4. Data entry timed out;
7.11.7. The User's required actions in case of payment authorization refusal are the following:
7.11.7.1. Retry making payment;
7.11.7.1. Contact the card issuing bank;
7.11.7.1. Pay with another bank card.
7.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
7.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
7.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
7.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
7.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide upon request a universal accounting document in PDF format signed by facsimile signature. By submitting request for this document, the User confirms that he got acquainted with the legality of using a facsimile signature on a universal accounting document (according to Clause 2 of Article 160 of the Civil Code of the Russian Federation and the resolutions of the Supreme Court of the Russian Federation) and undertakes to send a scan copy of the signed document on his part to DESKTOP.RENT.
7.17 Upon User's request, DESKTOP.RENT may transmit the universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side.
7.18 The cost of providing the User with the universal accounting document on paper with an original signature (upon request) is 990 rubles (including VAT of 165 rubles) for one shipment by courier service at the choice of DESKTOP.RENT.
7.19 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.
8. CONNECTING AND DISCONNECTING SERVICES
8.1 In order to connect the services, the User must select the required number of users in the correspondent tariff according to Annexis 1.1 - 1.3 hereto, power of individual virtual server (if applicable to selected tarif) or servers, and additional cloud storage for files and 1C databases in "My Services" section of his member account. The cost for the selected services will be calculated automatically and charged in accordance with Section 7 hereof. Services are connected on the day of payment.
8.2 In order to disconnect the services, the User must reduce the number of services to the required number in "My Services" section of his member account, and changes will take effect from the first day of the next Reporting period.
8.3 If the size of the User's files and/or 1C databases exceeds the amount of storage allocated to each user, the additional amount will automatically be connected from the moment the files exceed the specified limit and will be paid in "AUTO PAYMENT" mode in accordance with article 7.9 hereof.
9. REFUND
9.1 The Service is considered to be provided at the moment of prepayment for the Reporting period. DESKTOP.RENT does not return funds for providing access to the Service in case of any possible claims. DESKTOP.RENT works with the maximum qualification and makes every effort to ensure effective use of the Service. The User's disagreement with the Service provision terms is not a reason for a refund.
9.2. In case of necessary suspension of the Service usage due to a technical failure, the time of using the Service is extended for the time of such suspension. If it is impossible to continue providing the Service under the terms hereof, DESKTOP.RENT shall refund the unused advance payment at the request of the User.
9.3. To request a refund, the User should send a request to info@desktop.rent. All applications are processed within 7 (seven) calendar days. Refund is carried out within 30 (thirty) calendar days after DESKTOP.RENT approved the refund request. The funds will be returned to the bank card which was used for payment.
9.4. In case any User was blocked by DESKTOP.RENT for violation of this Terms of Use, the funds for the paid period are non-refundable. In this case, the advance payment for the next Reporting period shall not be debited from the User's bank card.
9.5. The funds debited for the Service are non-refundable, but the unused credit account balance will be refunded on the User's written request within 30 (thirty) calendar days from the request date.
10. SERVICE USE WAIVER
10.1. If the User intends to refuse to extend using the Service for a new period, he must remove the corresponding users connected to the User's account and/or voluntarily block his virtual workspace in the member account, not later than 23:59 of the last day of the Reporting period. In this case the advance payment for the next Reporting period shall not debited from the User's bank card.
10.2 If the User does not wish to use this Service in the new Reporting Period, he should delete the added credit card in his Member Account. In this case, "Autopayment" will not be processed.
11. LIMITATION OF LIABILITY
11.1. The Service is provided "as is". DESKTOP.RENT does not accept responsibility for the compliance of the Service with the goals, requirements and expectations of the User.
11.2. The User is solely responsible for the possible consequences of using any information and materials (including downloaded documents, letters, instructions, etc.), access to which the User obtains using DESKTOP.RENT's Service, and also for the damage that may be caused to the User or third parties and for the loss of data, time, money or any other harm.
11.3. DESKTOP.RENT is not responsible for any damages resulting from the use and / or inability of the User to use the DESKTOP.RENT's Service or individual parts/functions of DESKTOP.RENT's Service.
11.4 DESKTOP.RENT is entitled to suspend access to the Service and is not responsible for the incidents and other circumstances that resulted in the inaccessibility (partial inaccessibility) of the Service due to the following reasons:
11.4.1. Carrying out planned, urgent, technical, emergency works in case that works are carried out after the due notification was delivered to the User in the member account of DESKTOP.RENT's Service;
11.4.2. Any delays and interruptions occurring due to defects in any electronic or mechanical equipment and/or software, or other objective technological reasons, as well as the result of actions or omissions of third parties, problems in data transmission or connection, power outages, on condition that the above mentioned events were not the fault of DESKTOP.RENT;
11.4.3. Suspended or terminated access to the Service agreed with the User, including for changing the parameters of the Service;
11.4.4. Intentional or unintentional actions of the User, including changing the settings of the software by the User, directly or indirectly affecting access to the Service, made without the consent of DESKTOP.RENT;
11.4.5. Refusal or failure of the User to provide assistance to DESKTOP.RENT in establishing and eliminating Incidents;
11.4.6. Violation by the User of this Terms of Use;
11.4.7. Inoperability or incompatibility of the software and / or hardware of the User with the Service.
12. PRIVACY POLICY
12.1. DESKTOP.RENT does not disclose personal information of Users to companies, organizations and individuals not associated with DESKTOP.RENT. The exceptions are the cases listed below and the User agreed with them. DESKTOP.RENT may provide information about Users to companies, organizations or individuals not associated with DESKTOP.RENT, if Users have given their consent to this. To disclose special categories of personal data DESKTOP.RENT requests consent from Users.
DESKTOP.RENT provides personal data to DESKTOP.RENT's affiliates and other trusted companies, as well as to individuals for processing on behalf of DESKTOP.RENT; however, such processing is carried out in accordance with DESKTOP.RENT's instructions, privacy policy and other applicable privacy and security requirements.
12.2 According to legislative requirements, DESKTOP.RENT provides users data to companies, organizations or individuals not related to DESKTOP.RENT, in case DESKTOP.RENT conscientiously believes that it is necessary to obtain, use, retain or disclose such information in order to:
- fulfill the requirements of the law, court decision or enforce a request of a government institution;
- enforce the Terms of Use or investigate possible violations;
- identify, suppress or otherwise prevent fraud, and fix technical or security problems;
- protect the rights, property or security of DESKTOP.RENT, our Users or the society as a whole, as required and allowed by the laws of Russian Federation and/or international legislation.
13. OTHER PROVISIONS
13.1. This Terms of Use is a contract between the User and DESKTOP.RENT regarding the procedure for using the Service.
13.2. This Terms of Use shall be governed by and construed in accordance with the laws of Russian Federation. Issues not settled by this Terms shall be resolved in accordance with the legislation of Russian Federation. All possible disputes arising out of the relations regulated hereby shall be settled in arbitration court in Moscow according to the legislation of Russian Federation. Herein, unless expressly indicated otherwise, the term "legislation" shall mean the legislation of Russian Federation.
13.3. Nothing in the Terms of Use can be understood as the establishment between the User and DESKTOP.RENT of agency relations, partnership relations, relations for joint activities, personal employment relations or some other relationship not explicitly provided for by the Terms of Use.
13.4. If for various reasons one or more of the provisions hereof are declared invalid or having no legal force, this will not affect the validity or applicability of the remaining provisions of the Terms of Use.
13.5. DESKTOP.RENT's inaction in case of violation by the User or other users of the provisions hereof does not deprive DESKTOP.RENT of the right to take appropriate actions to protect its interests later, and also doesn't mean a waiver by DESKTOP.RENT of its rights in case of similar possible violations in future.
APPENDIX №1.1 "LIST AND COST OF SERVICES" provided at https://portal.desktop.rent/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 3 990 Russian rubles per month including VAT (20% - i.e. 565 rubles) or 199 Russian rubles per day including VAT (20% - i.e. 33,17 rubles).
2. One user in PRO tariff – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles) or 59 Russian rubles per day including VAT (20% - i.e. 9,83 rubles)
3. One user in Corporation tariff – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles).
4. Dedicated PRO virtual server of 1 power unit – 5 490 Russian rubles per month including VAT (20% - i.e. 915 rubles) or 370 Russian rubles per day including VAT (20% - i.e. 61,67 rubles) .
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation tariff - 350 000 Russian rubles per month including VAT (20% - i.e. 58333,33 rubles). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO tariff, 1 CPU - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
7. Server power increase in PRO tariff, 1 RAM - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
8. Server power increase in Corporation tariff, 1 CPU - 456 Russian rubles (including VAT 76 rubles) per month.
9. Server power increase in Corporation tariff, 1 RAM - 456 Russian rubles (including VAT 76 rubles) per month.
10. 50 GB Files storage in Standard and PRO tariffs - 590 Russian rubles per month including VAT (20%- i.e. 98.33 rubles) or 39 Russian rubles per day including VAT (20% i.e. 6.5 rubles).
11. 50 GB Files storage in Corporation tariff - 480 Russian rubles per month including VAT (20%- i.e. 80 rubles)
12. 1C databases allocation in Standard and PRO tariffs. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases (up to 15Gb each) allocation is calculated as follows:
With monthly payment: 990 Russian rubles per month including VAT (20% - i.e. 165 Russian rubles) × the number of 1C databases allocated + 399 Russian rubles including VAT (20% - i.e. 66,5 Russian rubles) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 99 Russian rubles per day including VAT (20% - i.e. 16.5 rubles) x number of 1C databases allocated+ 39 Russian rubles including VAT (20% - 6,5 Russian rubles) x number of users connected in "Subscriptions and services" section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation tariff – 199 Russian rubles per month (including VAT 33,17 rubles).
14. 1C databases cloud storage in Standard and PRO tariffs — 139 Russian rubles per month including VAT (20% - i.e. 23,18 rubles) for every 5 GB or 13 Russian rubles per day including VAT (20% - 2,17 rubles).
15. 1C databases cloud storage in Corporation tariff — 120 Russian rubles per month including VAT (20% - i.e. 20 rubles) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO tariff – 300 Russian rubles per month including VAT 50 rubles.
17. 50 Gb cloud storage for Backup in Corporation tariff – 240 Russian rubles per month including VAT 40 rubles.
18. Virtual server backup in PRO and Corporation tariffs - 1490 Russian rubles per month including VAT 248,22 rubles for 1 server.
19. MS Office Standard in PRO tariff - 990 Russian rubles per month including VAT (20% - i.e. 165 rubles) for 1 user.
20. MS Office Standard in Corporation tariff - 919 Russian rubles per month including VAT (20% - i.e. 153,17 rubles) for 1 user.
21. MS Windows Server 2016 in Corporation tariff – 320 Russian rubles per month including VAT (20% - i.e. 53,33 rubles) for 1 CPU.
22. MS SQL Server in PRO and Corporation tariffs – 10990 Russian rubles per month (including VAT 1831,67 rubles) for 2 CPU.
23. 1C support for set up and adjustments for all tariffs - 1990 Russian rubles per hour including VAT (20% - 331.67 rubles).
24. Advanced technical support without 1С works for all tariffs - 990 Russian rubles per hour including VAT (20%- i.e. 165 rubles).
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" tariff - 139,000 rubles, including VAT 23166.67 rubles.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation tariff - free of charge.
27. Modification of portal functionality (on request) in Corporation tariff, 1 hour - 1990 rubles, including VAT 331.67 rubles.
28. Providing IP address in Corporation tariff - 130 rubles per month (including VAT 21.67 rubles).
29. Technical support for Standard tariff users:
Basic support (free of charge) includes:
30. Technical support for PRO tariff users:
Basic support (free of charge) includes:
31. Advanced support in Corporation tariff- includes system administration and technical support of users, 1 hour - 990 rubles (including VAT 165 rubles).
32. In Corporation on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
33. Payment for additional resources is made through a credit account only.
APPENDIX №1.2 "LIST AND COST OF SERVICES" provided at https://cloud.desktop.rent Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard tariff - 49 Euro per month including VAT (20% - i.e. 8,17 Euro) or 9,9 Euro per day including VAT (20% - i.e. 1,65 Euro).
2. One user in Pro tariff – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro) or 0,9 Euro per day including VAT (20% - i.e. 0,15 Euro).
3. One user in Corporation tariff – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro).
4. Dedicated PRO virtual server of 1 power unit – 81 Euro per month including VAT (20% - i.e. 13,5 Euro) or 6 Euro per day including VAT (20% - i.e. 1 Euro)
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation tariff - 4000 Euro per month including VAT (20% - i.e. 666,67 Euro). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO tariff, 1 CPU – 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
7. Server power increase in PRO tariff, 1 RAM - 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
8. Server power increase in Corporation tariff, 1 CPU – 6,8 Euro (including VAT 1,13 Euro) per month.
9. Server power increase in Corporation tariff, 1 RAM – 6,8 Euro (including VAT 1,13 Euro) per month.
10. 50 GB Files storage in Standard and PRO tariffs - 8,9 Euro per month including VAT (20%- i.e. 1,48 Euro ) or 0,6 Euro per day including VAT (20% - i.e. 0,1 Euro).
11. 50 GB Files storage in Corporation tariff – 7,7 Euro per month including VAT (20%- i.e. 1,23 Euro)
12. 1C databases allocation in Standard and PRO tariffs. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 15 Euro per month including VAT (20% - i.e. 2,5 Euro) × the number of 1C databases allocated + 6 Euro including VAT (20% - i.e. 1 Euro) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 2 Euro per day including VAT (20% - i.e. 0,33 Euro) x number of 1C databases allocated+ 0,6 Euro including VAT (20% - 0,1 Euro) x number of users connected in Subscriptions and services section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation tariff – 2,2 Euro per month (including VAT 0,37 Euro).
14. 1C databases cloud storage in Standard and PRO tariffs — 2 Euro per month including VAT (20% - i.e. 0,33 Euro) for every 5 GB or 0,3 Euro per day including VAT (20% - i.e. 0,05 Euro).
15. 1C databases cloud storage in Corporation tariff — 1,6 Euro per month including VAT (20% - i.e. 0,27 Euro) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO tariff – 4,19 Euro per month including VAT 0,7 Euro.
17. 50 Gb cloud storage for Backup in Corporation tariff – 3,5 Euro per month including VAT 0,58 Euro.
18. Virtual server backup in PRO and Corporation tariffs – 22 Euro per month including VAT 3,67 Euro for 1 server.
19. MS Office Standard in PRO tariff – 15 Euro per month including VAT (20% - i.e. 2,5 Euro) for 1 user.
20. MS Office Standard in Corporation tariff – 13 Euro per month including VAT (20% - i.e. 2,17 Euro) for 1 user.
21. MS Windows Server 2016 in Corporation tariff – 3,6 Euro per month including VAT (20% - i.e. 0,6 Euro) for 1 CPU.
22. MS SQL Server in PRO and Corporation tariffs – 155 Euro per month (including VAT 25,83 Euro) for 2 CPU.
23. 1C support for set up and adjustments for all tariffs - 29 Euro per hour including VAT (20% - 4,83 Euro).
24. Advanced technical support without 1С works for all tariffs - 15 Euro per hour including VAT (20%- i.e. 2,5 Euro)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" tariff – 1990 Euro, including VAT 331,67 Euro.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation tariff - free of charge.
27. Modification of portal functionality (on request) in Corporation tariff, 1 hour – 29 Euro, including VAT 4,83 Euro.
28. Providing IP address in Corporation tariff – 1,6 Euro per month (including VAT 0,27 Euro).
29. Technical support for Standard tariff users:
Basic support (free of charge) includes:
30. Technical support for PRO tariff users:
Basic support (free of charge) includes:
31. Advanced support in Corporation tariff- includes system administration and technical support of users, 1 hour – 15 Euro (including VAT 2,5 Euro).
32. In Corporation on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
33. Payment for additional resources is made through a credit account only.
APPENDIX №1.3 "LIST AND COST OF SERVICES" provided at https://desktop.mts.am/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard tariff - 19 990 Armenian drams per month including VAT (20% - i.e. 3331,67 drams) or 1290 Armenian drams per day including VAT (20% - i.e. 215 drams).
2. One user in Pro tariff – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams) or 349 Armenian drams per day including VAT (20% - i.e. 58.17 drams).
3. One user in Corporation tariff – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams).
4. Dedicated PRO virtual server of 1 power unit – 36900 Armenian drams per month including VAT (20% - i.e.6150 drams) or 2650 Armenian drams per day including VAT (20% - i.e. 441,67 drams)
1 individual server power unit includes 2 vCPU, vRAM 8Gb, SSD 100Gb,
5. Dedicated basic package of server power in Corporation tariff - 2 450 000 Armenian drams per month including VAT (20% - i.e. 400333,33) drams. Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO tariff, 1 CPU – 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
7. Server power increase in PRO tariff, 1 RAM - 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
8. Server power increase in Corporation tariff, 1 CPU – 3090 Armenian drams (including VAT 515 drams) per month
9. Server power increase in Corporation tariff, 1 RAM – 3090 Armenian drams (including VAT 515 drams) per month.
10. 50 GB Files storage in Standard and PRO tariffs - 3990 Armenian drams per month including VAT (20%- i.e. 665 drams) or 269 Armenian drams per day including VAT (20% i.e. 44,83 drams).
11. 50 GB Files storage in Corporation tariff – 3490 Armenian drams per month including VAT (20%- i.e. 581,76 drams
12. 1C databases allocation in Standard and PRO tariffs. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) × the number of 1C databases allocated + 2690 Armenian drams including VAT (20% - i.e. 448,33 drams) × the number of users connected in the Subscriptions and services section of the Member account on the Portal.
With daily payment: 1290 Armenian drams per day including VAT (20% - i.e. 215 drams) x number of 1C databases allocated+ 269 Armenian drams including VAT (20% - 44,83 drams) x number of users connected in Subscriptions and services section of the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation tariff – 1390 Armenian drams per month (including VAT 231,67 drams).
14. 1C databases cloud storage in Standard and PRO tariffs — 690 Armenian drams per month including VAT (20% - i.e. 115 drams) for every 5 GB or 59 Armenian drams per day including VAT (20% - 9,83 drams).
15. 1C databases cloud storage in Corporation tariff - 590 Armenian drams per month including VAT (20% - i.e. 98,33 drams) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO tariff – 1990 Armenian drams per month including VAT 331,67 drams.
17. 50 Gb cloud storage for Backup in Corporation tariff – 1590 Armenian drams per month including VAT 265 drams.
18. Virtual server backup in PRO and Corporation tariffs – 9900 Armenian drams per month including VAT 1665 drams for 1 server.
19. MS Office Standard in PRO tariff – 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) for 1 user.
20. MS Office Standard in Corporation tariff – 6390 Armenian drams per month including VAT (20% - i.e. 1065 drams) for 1 user.
21. MS Windows Server 2016 in Corporation tariff – 2290 Armenian drams per month including VAT (20% - i.e. 381,67 drams) for 1 CPU.
22. MS SQL Server in PRO and Corporation tariffs – 76990 Armenian drams per month (including VAT 12831,67 drams) for 2 CPU.
23. 1C support for set up and adjustments for all tariffs - 12990 Armenian drams per hour including VAT (20% - 2165 drams).
24. Advanced technical support without 1С works for all tariffs – 6890 Armenian drams per hour including VAT (20%- i.e. 1148,33 drams)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" tariff – 969000 Armenian drams, including VAT 161500 drams.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation tariff - free of charge.
27. Modification of portal functionality (on request) in Corporation tariff, 1 hour – 12990 Armenian drams, including VAT 2165 drams.
28. Providing IP address in Corporation tariff – 790 Armenian drams per month (including VAT 131,67 drams).
29. Technical support for Standard tariff users:
Basic support (free of charge) includes:
30. Technical support for PRO tariff users:
Basic support (free of charge) includes:
31. Advanced support in Corporation tariff- includes system administration and technical support of users, 1 hour – 6890 Armenian drams (including VAT 1148,33 drams).
32. In Corporation on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
33. Payment for additional resources is made through a credit account only.
APPENDIX №2 "RULES OF PROMOCODES USAGE"
1. Promocode - a sequence of letters and/or numbers, which provides a discount to Promocode holder when entered in the corresponding field on the Site at order. The promocode may be delivered electronically via the Internet.
2. Promocode holder - a user who has temporary possession of the promocode and produced it for execution in member account on the website or in Desktop.Rent mobile application.
3. The promocode might be received:
a. from a partner or other customer for primary use of Desktop.Rent service;
b. After User 's personal consultation;
c. Upon completion of the questionnaire for improvement of Desktop.Rent quality of service;
d. during promotionals of Desktop.Rent.
4. Bonus - the amount by which the cost of Desktop.Rent services may be reduced. The bonus amount is calculated according to the promocode face value.
5. Promocodes may have different denominations depending on the conditions of their acquisition. The nominal value is specified in the member account of the user at the moment of promocode activation.
6. The condition of using the bonus is a discount of up to 50% of the cost of the purchased service. If you debit bonuses, 1 bonus is equivalent to 1 ruble.
7. The promocode holder can activate the code only once.
8. The unused bonus amount is credited to your member account and can be used to pay for the following orders.
9. It is not allowed to receive bonuses on promocodes in cash equivalent.
10. To activate the promocode, open your member account at Desktop.Rent Portal, go to My Payments section and after selecting the required services, enter the appropriate promocode in a special field of Promocodes tab and click Apply. The cost of services will be recalculated only after successful application of the code.
11. The use of Promocode implies the full agreement of the Promocode holder with this Terms of Use.
12. If you cancel the ordered service for any reason, the redeemed bonuses are not restored.
13. Desktop.Rent has the right to unilaterally change the rules of promocodes usage.
14. Desktop.Rent has the right to set the promo code validity period. The promocode can only be used for a certain period of time. At the end of the specified period the Promocode expires.
15. In case there are questions when using Promocode, please contact us via any messenger.
16. Desktop.Rent reserves the right to unilaterally make any changes to these Rules at any time. Сhanges are posted at www. Desktop.Rent. The Promocode holder should independently monitor changes in the Rules.
1.1 Desktop LTD (hereinafter referred to as "DESKTOP.RENT") offers to the Internet user (hereinafter referred to as the User) its service as a platform to access the virtual workspace, where the User may allocate and store his data used for business activity (hereinafter referred to as the "Service"), under the conditions set forth in this Terms of Use and all Appendixes hereto. The Terms of Use enter into force from the moment the User accepts it as provided for by clause 1.4 hereof. Virtual workspace, files and databases storage are co-located in data centers not lower than Tier3, , allocated with operators specified in clause 1.2 hereof.
1.2 Internet addresses of the Service Portals are:
- https://portal.desktop.rent - MTS, PLC (data center in Russian Federation),
- https ://cloud.desktop.rent - CJSC MTS Armenia (data center in Armenia)
- https://desktop.mts.am/- CJSC MTS Armenia (data center in Armenia)
1.3. The use of the Service is regulated by this Terms of Use and Privacy Policy. The Terms of Use may be changed by DESKTOP.RENT without a special notice, the new edition comes into force from the moment of its posting on the Internet on the page indicated in this paragraph unless otherwise provided by the new version of the Terms of Use. The current version of the Terms of Use is always available at https://desktop.rent/
1.4. By starting to use the Service or having got registered in the Service, the User is considered to have accepted the Terms of Use and the Privacy Policy in full without any reservations or exceptions. In case of the User's disagreement with any of the provisions of the Terms of Use, the User is not entitled to use the Service. If the User acts on behalf of the company, and the company or the User pays for the Service by direct payment transfer to replenish the credit account of the User's Member account, then the company, paying the invoice to replenish the balance of the User's credit account, is considered to have fully accepted the terms hereof and the Privacy Policy without any restrictions and exceptions. In case DESKTOP.RENT made any changes to the Terms of Use in accordance with paragraph 1.3 hereof, which the User does not agree with, he must stop using the Service.
1.5 The Service is provided 24\7 365 days a year.
2. USER REGISTRATION. USER ACCOUNT
2.1. To use the Service, the User must get registered in the Service, and a unique account will be created for him.
2.2. To get registered the User undertakes to provide the accurate and complete personal information in the registration form, including a login (mobile number) unique to each User and a password to access DESKTOP.RENT, as well as to keep this information up to date.
2.3. DESKTOP.RENT reserves the right at any time to demand the User to confirm the data provided during registration (in particular the phone number), the failure to provide this information might be considered by DESKTOP.RENT as the provision of false information and bring about the consequences referred to in clause 2.4 hereof.
2.4. In case the User's data specified in the documents provided by him does not correspond to the data provided during registration process, and also in case when the data provided during registration does not allow to identify the User, DESKTOP.RENT reserves the right to refuse the User's access to the account and restrict the usage of the Service. If the User provides false information or if DESKTOP.RENT has reason to believe that the information provided by the User is incomplete or unreliable, DESKTOP.RENT has the right to block or delete the User's account at its discretion and refuse the User to use the Service.
2.5. The personal information of the User contained in the User's account, as well as used by him while working with the Service, is stored and processed by DESKTOP.RENT in accordance with the Privacy Policy.
2.6. To complete the registration the User inputs a mobile phone number and access password received in SMS message from DESKTOP.RENT, then creates and confirms the password, and after that gets access to his account. If necessary, the User may change the access password to the Service from his member account.
2.7. The User ensures the privacy of his password by himself. The User is responsible for all actions (as well as their consequences) while using the Service under the member account, including cases of voluntary transferring by the User of the data necessary to access to the User's account to third parties on any conditions (including under contracts or agreements). At the same time, all actions while using the Service under the User's account are considered to be performed by the User himself, except when the User informs DESKTOP.RENT in accordance with clause 3.4 about unauthorized access to the Service with the use of the User's account and / or about any violation (suspicions of the violation) of the privacy of his password.
2.8 Hereunder the User acts as an entrepreneur, self-employed or a company employee. If the User acts on behalf of the company, then in the Member account it is necessary to select the country and enter the name of the company. If the company is registered in Russian Federation, it is necessary to select Russia in the country field and enter TIN (taxpayer identification number). For companies from other countries TIN field is not used (the appropriate country must be selected).
3. USER'S RIGHTS AND OBLIGATIONS
3.1. The User acknowledges and agrees that DESKTOP.RENT is not obliged to check the correctness of the data provided by the User.
3.2. When using DESKTOP.RENT's Services, the User shall not:
3.2.1. Pretend to be another person or representative of an organization and/or community without having sufficient rights;
3.2.2. Contribute to actions aimed at violating the restrictions and prohibitions imposed by the Terms of Use;
3.2.3. Use any devices, computer programs, as well as other automatic devices or human's operated processes, intended for:
3.2.3.1. Tracking or copying DESKTOP.RENT Internet pages or their contents without prior written permission of DESKTOP.RENT;
3.2.3.2. Interventions or attempts to interfere with the normal operation of DESKTOP.RENT
3.2.4. Performing actions leading to excessive or unreasonable loading of the DESKTOP.RENT's infrastructure;
3.2.5. Copy, reproduce, modify, supplement, distribute (including public demonstration) for commercial or other purposes the contents of DESKTOP.RENT site (or any part thereof), as well as create derived objects on its basis without prior written permission of DESKTOP.RENT. Exceptions to the requirements of this clause are the packages of documents formed by the Service for the User;
3.2.6. Collect and store unauthorized personal data of other people;
3.2.7. Place in any public area of the site contacts of third parties, including telephone, email address, other means of communication;
3.2.8. Place on DESKTOP.RENT information that is prohibited by the current Russian legislation and international law;
3.2.9. Violate the norms of the law, including the norms of international law in any other way.
3.3. The User has the right to delete his account at any time, using the DESKTOP.RENT feedback form.
3.4. The User must immediately notify DESKTOP.RENT about any unauthorized (not allowed by the User) access to the Service using the member account and/or any violation (suspicions of violation) of the confidentiality of his password. For security reasons, the User must perform a safe shutdown of his account ("Log out" button) after each session of work with the Service. DESKTOP.RENT is not responsible for any possible loss or damage of any data, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Terms of Use.
3.5. The User is solely responsible for the correctness of the data he inputs while using the Service, as well as for its compliance with the requirements of current legislation, including liability to the third parties in cases the User enters data that is not directly related to him (for example, the third parties data), or violates the rights and legitimate interests of the third parties.
3.6. The User is solely responsible to third parties for his actions related to the use of the Service, including if such actions violate the rights and legitimate interests of third parties.
3.7. The User must protect DESKTOP.RENT at his own expense from all claims (requests) and to compensate DESKTOP.RENT for damages resulting from such claims, in case any third party brings claims on DESKTOP.RENT that are partly or in a whole based on the statement that DESKTOP.RENT performs actions with third party data that violate the rights of such third party.
3.8. While using the Service, the User can manage the access rights (his and his employees') to virtual workspaces and hosted documents by himself. The User shall be responsible for the consequences of actions or inactions in the Member account or on virtual workspaces servers, to which the User or the User's employees may have access with administrator rights to the corresponding server within certain tariffs. The User shall determine by himself the policy and rules for the use of data by employees in the User's virtual workspaces in compliance with this Terms of Use.
3.9. If as a result of the User's or his employees' actions in the Member account or works on servers with administrative rights, the virtual workspaces break down, the User has the right to contact DESKTOP.RENT for support in resolving the failure as part of advanced technical support service.
3.10. Starting to use the Service and providing DESKTOP.RENT with contact details (e-mail, mobile phone number), the User agrees to receive service and informational messages for instant messengers linked to the Member account's registered mobile phone number (whatsapp, telegram, viber), and the e-mail address indicated at registration. In order to refuse to receive such messages, the User must, in accordance with the policy of using instant messengers, inform DESKTOP .RENT of unwillingness to receive the above mailings to the e-mail info@desktop.rent or to the corresponding messenger.
4. DESKTOP.RENT'S RIGHTS AND OBLIGATIONS
4.1. DESKTOP.RENT is entitled to block or delete the User's account, as well as to prohibit access to the Service through any account and remove any content without giving reasons if the User violates the Terms of Use or the terms of other regulations stipulated hereby and in the following cases:
4.1.1. Actions aimed at restricting or hindering other Users from accessing the Service, as well as attempts of unauthorized access to DESKTOP.RENT Service and/or other information resources not owned by the User, available through the Internet;
4.1.2. Distribution via the Internet of any information that contradicts the requirements of the legislation of the Russian Federation or international law;
4.1.3. Publication or transmission of any information or software that contains computer viruses or other components equal to them;
4.1.4. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way the software or other materials obtained in whole or in part by means of the Service, protected by copyright or other rights, without permission of the owner, as well as sending, publishing, transmitting or distributing in any way any component of the Service provided or work created on its basis, since the Service itself is also subject to copyright and other rights, if there is a written demand to limit the listed actions coming from the owner of such rights;
4.1.5. Sending of commercial and other electronic messages that are previously inconsistent (not requested) with its recipient ("SPAM");
4.1.6. Publication and transmission via the Internet of any information prohibited by applicable Russian or international law (responsibility provided for by art. 242 of the Criminal Code of Russian Federation). Due to the lack of legally established methods for determining whether a particular image is pornographic or not, DESKTOP.RENT reserves the right to make such a determination itself;
4.1.7. In other cases provided by applicable law, or on the basis of a request from law enforcement authorities or other authorized bodies of Russian Federation.
4.2. DESKTOP.RENT is entitled to set restrictions for the use of the Service for all Users or for individual Users (for example, depending on the location of the User, etc.), including restrictions on: the maximum number of requests to the Service for a specified period of time, the maximum period of content / sets of documents' storage, on the access conditions to the Service, etc. DESKTOP.RENT may prohibit automatic access to the Service, as well as stop receiving any information generated automatically (for example, mail spam or auto-complete forms).
4.3. DESKTOP.RENT is entitled to send information messages to its Users, as well as messages containing information about the products and services of DESKTOP.RENT's partners.
4.4. DESKTOP.RENT is not responsible for the data accuracy provided by the User while using the Service and is not obliged to check if the data provided by the User is true.
4.5. DESKTOP.RENT is not responsible for any information, materials posted on third parties' sites to which the User gets access using the Service. DESKTOP.RENT's Service may contain links to other sites on the Internet (third party sites); Third parties and their content are not checked by DESKTOP.RENT for compliance with any requirements (reliability, completeness, legality, etc.). A link (in any form) to any website, product, service, any commercial or non-commercial information posted on the Service is not DESKTOP.RENT's approval or recommendation of these products (services, activities).
4.6. DESKTOP.RENT is responsible for advertising placed on DESKTOP.RENT's services, within the limits established by the legislation of Russian Federation.
4.7. DESKTOP.RENT uses the computing power of data centers' operators of at least Tier 3 class and guarantee availability of computing resources for virtual workspaces at the level of at least 99.95%. Computing power is provided by operators specified in clause 1.2. hereof. The abovementioned operators are responsible for the availability of computing power for virtual workspaces.
guarantees the availability of virtual workspace computing resources in the amount of 99.9% in accordance with the obligations of computing power operators specified in clause 1.2 hereof.
4.8. DESKTOP.RENT responds to Users' requests in the following time limits:
- requests for recovery of critical breakdowns related to the Service inaccessibility - up to 20 min, deadline for breakdowns recovery - from 2 to 8 hours from the moment of User's request registration, depending on the complexity of problems on the computing resources operator's side;
- service calls - up to 30 min. Service calls are attended to during working hours from Monday to Friday from 9-00 to 19-00. The response to User's service calls is provided via messengers WhatsApp, Viber, Telegram, the time limit for solving service tasks depending on the complexity of the tasks is agreed by the parties in the service correspondence. Advanced technical support services are provided in accordance with the tariffs given in the Annexes hereto.
5. DESKTOP.RENT'S EXCLUSIVE RIGHTS FOR CONTENT
5.1. All objects accessible via the Service portal, including design elements, text, graphics, databases, finished documents in XLS, XLSX, DOC, DOCX formats and other objects, as well as any content placed on the Service portal, are objects of exclusive rights of DESKTOP.RENT and other copyright holders.
5.2. The use of the Service and any other elements of the Service is possible only within the functionality of the Service. Any elements of the Service, as well as any content hosted on DESKTOP.RENT's services, cannot be otherwise used without the prior permission of DESKTOP.RENT. Usage includes distribution on any basis, display in the frame. The exceptions are the cases expressly provided for in the legislation of Russian Federation or the conditions for using DESKTOP.RENT's Service.
5.3. The use by the User of elements of the Service's content, as well as any content for personal non-commercial use is allowed provided that all marks of copyright protection, related rights, trademarks, other notices of copyright are preserved, the name (or alias) of the author/name of the right holder is kept unchanged, the corresponding object is kept unchanged.
6. TERMS AND LENGTH OF TRIAL PERIOD
6.1. DESKTOP.RENT provides the User with a free trial period of Standard package (up to 3 employees) of the Service for 7 days from the moment of registration. This time is not included in the Reporting period, payment for the trial period is not charged.
6.2. After 7 days from the moment of registration, if the User wants to continue using the Service, he needs to make payment according to Appendixis No. 1.1 - 1.3 "List and Cost of Services" in the manner specified in Section 7 hereof by selecting the necessary package and set of services needed.
6.3. In case the User does not pay for the Service, as provided by Section 7 hereof, DESKTOP.RENT reserves the right to temporarily block User's access to the Service for 14 calendar days or until the User pays for the Service.
6.4. During the temporary blocking of the User's access to the Service, DESKTOP.RENT stores information and data placed by the User on the virtual workspace.
6.5. In case the User does not pay for the Service within 14 calendar days from the moment of temporary blocking of access to the virtual workspace, DESKTOP.RENT reserves the right to delete information and data placed by the User on the virtual workspace.
7. TARIFICATION AND TERMS OF PAYMENT
7.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
7.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
7.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
7.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
7.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
7.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
7.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
7.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
7.9.To get connected to the Service 100% prepayment is needed.
7.10. The payment mode using bank cards is described in the "My Payments" section of member account.
7.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
7.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
7.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
7.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
7.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
7.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
7.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
7.11.6.1. The issuing bank does not support 3D-Secure technology;
7.11.6.2. There is not enough funds on the card;
7.11.6.3. The bank prohibited online payments;
7.11.6.4. Data entry timed out;
7.11.7. The User's required actions in case of payment authorization refusal are the following:
7.11.7.1. Retry making payment;
7.11.7.1. Contact the card issuing bank;
7.11.7.1. Pay with another bank card.
7.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
7.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
7.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
7.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
7.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide upon request a universal accounting document in PDF format signed by facsimile signature. By submitting request for this document, the User confirms that he got acquainted with the legality of using a facsimile signature on a universal accounting document (according to Clause 2 of Article 160 of the Civil Code of the Russian Federation and the resolutions of the Supreme Court of the Russian Federation) and undertakes to send a scan copy of the signed document on his part to DESKTOP.RENT.
7.17 Upon User's request, DESKTOP.RENT may transmit the universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side.
7.18 The cost of providing the User with the universal accounting document on paper with an original signature (upon request) is 990 rubles (including VAT of 165 rubles) for one shipment by courier service at the choice of DESKTOP.RENT.
7.19 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.
8. CONNECTING AND DISCONNECTING SERVICES
8.1 In order to connect the services, the User must select the required number of users in the correspondent tariff according to Annexis 1.1 - 1.3 hereto, power of individual virtual server (if applicable to selected tarif) or servers, and additional cloud storage for files and 1C databases in "My Services" section of his member account. The cost for the selected services will be calculated automatically and charged in accordance with Section 7 hereof. Services are connected on the day of payment.
8.2 In order to disconnect the services, the User must reduce the number of services to the required number in "My Services" section of his member account, and changes will take effect from the first day of the next Reporting period.
8.3 If the size of the User's files and/or 1C databases exceeds the amount of storage allocated to each user, the additional amount will automatically be connected from the moment the files exceed the specified limit and will be paid in "AUTO PAYMENT" mode in accordance with article 7.9 hereof.
9. REFUND
9.1 The Service is considered to be provided at the moment of prepayment for the Reporting period. DESKTOP.RENT does not return funds for providing access to the Service in case of any possible claims. DESKTOP.RENT works with the maximum qualification and makes every effort to ensure effective use of the Service. The User's disagreement with the Service provision terms is not a reason for a refund.
9.2. In case of necessary suspension of the Service usage due to a technical failure, the time of using the Service is extended for the time of such suspension. If it is impossible to continue providing the Service under the terms hereof, DESKTOP.RENT shall refund the unused advance payment at the request of the User.
9.3. To request a refund, the User should send a request to info@desktop.rent. All applications are processed within 7 (seven) calendar days. Refund is carried out within 30 (thirty) calendar days after DESKTOP.RENT approved the refund request. The funds will be returned to the bank card which was used for payment.
9.4. In case any User was blocked by DESKTOP.RENT for violation of this Terms of Use, the funds for the paid period are non-refundable. In this case, the advance payment for the next Reporting period shall not be debited from the User's bank card.
9.5. The funds debited for the Service are non-refundable, but the unused credit account balance will be refunded on the User's written request within 30 (thirty) calendar days from the request date.
10. SERVICE USE WAIVER
10.1. If the User intends to refuse to extend using the Service for a new period, he must remove the corresponding users connected to the User's account and/or voluntarily block his virtual workspace in the member account, not later than 23:59 of the last day of the Reporting period. In this case the advance payment for the next Reporting period shall not debited from the User's bank card.
10.2 If the User does not wish to use this Service in the new Reporting Period, he should delete the added credit card in his Member Account. In this case, "Autopayment" will not be processed.
11. LIMITATION OF LIABILITY
11.1. The Service is provided "as is". DESKTOP.RENT does not accept responsibility for the compliance of the Service with the goals, requirements and expectations of the User.
11.2. The User is solely responsible for the possible consequences of using any information and materials (including downloaded documents, letters, instructions, etc.), access to which the User obtains using DESKTOP.RENT's Service, and also for the damage that may be caused to the User or third parties and for the loss of data, time, money or any other harm.
11.3. DESKTOP.RENT is not responsible for any damages resulting from the use and / or inability of the User to use the DESKTOP.RENT's Service or individual parts/functions of DESKTOP.RENT's Service.
11.4 DESKTOP.RENT is entitled to suspend access to the Service and is not responsible for the incidents and other circumstances that resulted in the inaccessibility (partial inaccessibility) of the Service due to the following reasons:
11.4.1. Carrying out planned, urgent, technical, emergency works in case that works are carried out after the due notification was delivered to the User in the member account of DESKTOP.RENT's Service;
11.4.2. Any delays and interruptions occurring due to defects in any electronic or mechanical equipment and/or software, or other objective technological reasons, as well as the result of actions or omissions of third parties, problems in data transmission or connection, power outages, on condition that the above mentioned events were not the fault of DESKTOP.RENT;
11.4.3. Suspended or terminated access to the Service agreed with the User, including for changing the parameters of the Service;
11.4.4. Intentional or unintentional actions of the User, including changing the settings of the software by the User, directly or indirectly affecting access to the Service, made without the consent of DESKTOP.RENT;
11.4.5. Refusal or failure of the User to provide assistance to DESKTOP.RENT in establishing and eliminating Incidents;
11.4.6. Violation by the User of this Terms of Use;
11.4.7. Inoperability or incompatibility of the software and / or hardware of the User with the Service.
12. PRIVACY POLICY
12.1. DESKTOP.RENT does not disclose personal information of Users to companies, organizations and individuals not associated with DESKTOP.RENT. The exceptions are the cases listed below and the User agreed with them. DESKTOP.RENT may provide information about Users to companies, organizations or individuals not associated with DESKTOP.RENT, if Users have given their consent to this. To disclose special categories of personal data DESKTOP.RENT requests consent from Users.
DESKTOP.RENT provides personal data to DESKTOP.RENT's affiliates and other trusted companies, as well as to individuals for processing on behalf of DESKTOP.RENT; however, such processing is carried out in accordance with DESKTOP.RENT's instructions, privacy policy and other applicable privacy and security requirements.
12.2 According to legislative requirements, DESKTOP.RENT provides users data to companies, organizations or individuals not related to DESKTOP.RENT, in case DESKTOP.RENT conscientiously believes that it is necessary to obtain, use, retain or disclose such information in order to:
- fulfill the requirements of the law, court decision or enforce a request of a government institution;
- enforce the Terms of Use or investigate possible violations;
- identify, suppress or otherwise prevent fraud, and fix technical or security problems;
- protect the rights, property or security of DESKTOP.RENT, our Users or the society as a whole, as required and allowed by the laws of Russian Federation and/or international legislation.
13. OTHER PROVISIONS
13.1. This Terms of Use is a contract between the User and DESKTOP.RENT regarding the procedure for using the Service.
13.2. This Terms of Use shall be governed by and construed in accordance with the laws of Russian Federation. Issues not settled by this Terms shall be resolved in accordance with the legislation of Russian Federation. All possible disputes arising out of the relations regulated hereby shall be settled in arbitration court in Moscow according to the legislation of Russian Federation. Herein, unless expressly indicated otherwise, the term "legislation" shall mean the legislation of Russian Federation.
13.3. Nothing in the Terms of Use can be understood as the establishment between the User and DESKTOP.RENT of agency relations, partnership relations, relations for joint activities, personal employment relations or some other relationship not explicitly provided for by the Terms of Use.
13.4. If for various reasons one or more of the provisions hereof are declared invalid or having no legal force, this will not affect the validity or applicability of the remaining provisions of the Terms of Use.
13.5. DESKTOP.RENT's inaction in case of violation by the User or other users of the provisions hereof does not deprive DESKTOP.RENT of the right to take appropriate actions to protect its interests later, and also doesn't mean a waiver by DESKTOP.RENT of its rights in case of similar possible violations in future.
APPENDIX №1.1 "LIST AND COST OF SERVICES" provided at https://portal.desktop.rent/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard package - 3 990 Russian rubles per month including VAT (20% - i.e. 565 rubles) or 199 Russian rubles per day including VAT (20% - i.e. 33,17 rubles).
2. One user in PRO tariff – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles) or 59 Russian rubles per day including VAT (20% - i.e. 9,83 rubles)
3. One user in Corporation tariff – 690 Russian rubles per month including VAT (20% - i.e. 115 rubles).
4. Dedicated PRO virtual server of 1 power unit – 5 490 Russian rubles per month including VAT (20% - i.e. 915 rubles) or 370 Russian rubles per day including VAT (20% - i.e. 61,67 rubles) .
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation tariff - 350 000 Russian rubles per month including VAT (20% - i.e. 58333,33 rubles). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO tariff, 1 CPU - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
7. Server power increase in PRO tariff, 1 RAM - 549 Russian rubles (including VAT 91.50 rubles) per month or 37 rubles per day (including VAT 6.17 rubles).
8. Server power increase in Corporation tariff, 1 CPU - 456 Russian rubles (including VAT 76 rubles) per month.
9. Server power increase in Corporation tariff, 1 RAM - 456 Russian rubles (including VAT 76 rubles) per month.
10. 50 GB Files storage in Standard and PRO tariffs - 590 Russian rubles per month including VAT (20%- i.e. 98.33 rubles) or 39 Russian rubles per day including VAT (20% i.e. 6.5 rubles).
11. 50 GB Files storage in Corporation tariff - 480 Russian rubles per month including VAT (20%- i.e. 80 rubles)
12. 1C databases allocation in Standard and PRO tariffs. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases (up to 15Gb each) allocation is calculated as follows:
With monthly payment: 990 Russian rubles per month including VAT (20% - i.e. 165 Russian rubles) × the number of 1C databases allocated + 399 Russian rubles including VAT (20% - i.e. 66,5 Russian rubles) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 99 Russian rubles per day including VAT (20% - i.e. 16.5 rubles) x number of 1C databases allocated+ 39 Russian rubles including VAT (20% - 6,5 Russian rubles) x number of users connected in "Subscriptions and services" section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation tariff – 199 Russian rubles per month (including VAT 33,17 rubles).
14. 1C databases cloud storage in Standard and PRO tariffs — 139 Russian rubles per month including VAT (20% - i.e. 23,18 rubles) for every 5 GB or 13 Russian rubles per day including VAT (20% - 2,17 rubles).
15. 1C databases cloud storage in Corporation tariff — 120 Russian rubles per month including VAT (20% - i.e. 20 rubles) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO tariff – 300 Russian rubles per month including VAT 50 rubles.
17. 50 Gb cloud storage for Backup in Corporation tariff – 240 Russian rubles per month including VAT 40 rubles.
18. Virtual server backup in PRO and Corporation tariffs - 1490 Russian rubles per month including VAT 248,22 rubles for 1 server.
19. MS Office Standard in PRO tariff - 990 Russian rubles per month including VAT (20% - i.e. 165 rubles) for 1 user.
20. MS Office Standard in Corporation tariff - 919 Russian rubles per month including VAT (20% - i.e. 153,17 rubles) for 1 user.
21. MS Windows Server 2016 in Corporation tariff – 320 Russian rubles per month including VAT (20% - i.e. 53,33 rubles) for 1 CPU.
22. MS SQL Server in PRO and Corporation tariffs – 10990 Russian rubles per month (including VAT 1831,67 rubles) for 2 CPU.
23. 1C support for set up and adjustments for all tariffs - 1990 Russian rubles per hour including VAT (20% - 331.67 rubles).
24. Advanced technical support without 1С works for all tariffs - 990 Russian rubles per hour including VAT (20%- i.e. 165 rubles).
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" tariff - 139,000 rubles, including VAT 23166.67 rubles.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation tariff - free of charge.
27. Modification of portal functionality (on request) in Corporation tariff, 1 hour - 1990 rubles, including VAT 331.67 rubles.
28. Providing IP address in Corporation tariff - 130 rubles per month (including VAT 21.67 rubles).
29. Technical support for Standard tariff users:
Basic support (free of charge) includes:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Problems with pre-installed software
- Network folders access issues
- Problems with creating and uploading 1С information bases
- Uploading and connecting non-standard 1С databases
- Extra 1C updates over 1 time/month
30. Technical support for PRO tariff users:
Basic support (free of charge) includes:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Network folders access issues
- Problems with creating and uploading 1С typical bases
- Installation and settings of additional software
- Setup of Operation System
- Server availability issues
- Server performance issues
- Other server-related tasks
- Uploading and connecting non-standard 1C databases
- Extra typical 1C databases updates over 1 time/month
31. Advanced support in Corporation tariff- includes system administration and technical support of users, 1 hour - 990 rubles (including VAT 165 rubles).
32. In Corporation on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
33. Payment for additional resources is made through a credit account only.
APPENDIX №1.2 "LIST AND COST OF SERVICES" provided at https://cloud.desktop.rent Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard tariff - 49 Euro per month including VAT (20% - i.e. 8,17 Euro) or 9,9 Euro per day including VAT (20% - i.e. 1,65 Euro).
2. One user in Pro tariff – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro) or 0,9 Euro per day including VAT (20% - i.e. 0,15 Euro).
3. One user in Corporation tariff – 9,9 Euro per month including VAT (20% - i.e. 1,65 Euro).
4. Dedicated PRO virtual server of 1 power unit – 81 Euro per month including VAT (20% - i.e. 13,5 Euro) or 6 Euro per day including VAT (20% - i.e. 1 Euro)
1 dedicated server power unit includes 2 vCPU, vRAM 8Gb,
5. Dedicated basic package of server power in Corporation tariff - 4000 Euro per month including VAT (20% - i.e. 666,67 Euro). Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO tariff, 1 CPU – 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
7. Server power increase in PRO tariff, 1 RAM - 8,1 Euro (including VAT 0,35 Euro) per month or 0,6 Euro per day (including VAT 0,1 Euro).
8. Server power increase in Corporation tariff, 1 CPU – 6,8 Euro (including VAT 1,13 Euro) per month.
9. Server power increase in Corporation tariff, 1 RAM – 6,8 Euro (including VAT 1,13 Euro) per month.
10. 50 GB Files storage in Standard and PRO tariffs - 8,9 Euro per month including VAT (20%- i.e. 1,48 Euro ) or 0,6 Euro per day including VAT (20% - i.e. 0,1 Euro).
11. 50 GB Files storage in Corporation tariff – 7,7 Euro per month including VAT (20%- i.e. 1,23 Euro)
12. 1C databases allocation in Standard and PRO tariffs. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 15 Euro per month including VAT (20% - i.e. 2,5 Euro) × the number of 1C databases allocated + 6 Euro including VAT (20% - i.e. 1 Euro) × the number of users connected in the Subscriptions and services section in the Member account on the Portal.
With daily payment: 2 Euro per day including VAT (20% - i.e. 0,33 Euro) x number of 1C databases allocated+ 0,6 Euro including VAT (20% - 0,1 Euro) x number of users connected in Subscriptions and services section in the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation tariff – 2,2 Euro per month (including VAT 0,37 Euro).
14. 1C databases cloud storage in Standard and PRO tariffs — 2 Euro per month including VAT (20% - i.e. 0,33 Euro) for every 5 GB or 0,3 Euro per day including VAT (20% - i.e. 0,05 Euro).
15. 1C databases cloud storage in Corporation tariff — 1,6 Euro per month including VAT (20% - i.e. 0,27 Euro) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO tariff – 4,19 Euro per month including VAT 0,7 Euro.
17. 50 Gb cloud storage for Backup in Corporation tariff – 3,5 Euro per month including VAT 0,58 Euro.
18. Virtual server backup in PRO and Corporation tariffs – 22 Euro per month including VAT 3,67 Euro for 1 server.
19. MS Office Standard in PRO tariff – 15 Euro per month including VAT (20% - i.e. 2,5 Euro) for 1 user.
20. MS Office Standard in Corporation tariff – 13 Euro per month including VAT (20% - i.e. 2,17 Euro) for 1 user.
21. MS Windows Server 2016 in Corporation tariff – 3,6 Euro per month including VAT (20% - i.e. 0,6 Euro) for 1 CPU.
22. MS SQL Server in PRO and Corporation tariffs – 155 Euro per month (including VAT 25,83 Euro) for 2 CPU.
23. 1C support for set up and adjustments for all tariffs - 29 Euro per hour including VAT (20% - 4,83 Euro).
24. Advanced technical support without 1С works for all tariffs - 15 Euro per hour including VAT (20%- i.e. 2,5 Euro)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" tariff – 1990 Euro, including VAT 331,67 Euro.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation tariff - free of charge.
27. Modification of portal functionality (on request) in Corporation tariff, 1 hour – 29 Euro, including VAT 4,83 Euro.
28. Providing IP address in Corporation tariff – 1,6 Euro per month (including VAT 0,27 Euro).
29. Technical support for Standard tariff users:
Basic support (free of charge) includes:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Problems with pre-installed software
- Network folders access issues
- Problems with creating and uploading 1С information bases
- Uploading and connecting non-standard 1С databases
- Extra 1C updates over 1 time/month
30. Technical support for PRO tariff users:
Basic support (free of charge) includes:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Network folders access issues
- Problems with creating and uploading 1С typical bases
- Installation and settings of additional software
- Setup of Operation System
- Server availability issues
- Server performance issues
- Other server-related tasks
- Uploading and connecting non-standard 1C databases
- Extra typical 1C databases updates over 1 time/month
31. Advanced support in Corporation tariff- includes system administration and technical support of users, 1 hour – 15 Euro (including VAT 2,5 Euro).
32. In Corporation on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
33. Payment for additional resources is made through a credit account only.
APPENDIX №1.3 "LIST AND COST OF SERVICES" provided at https://desktop.mts.am/ Portal (according to clause 1.2 hereof)
The pricelist for the services indicated on website is of a reference nature only and may differ depending on the charging currency, the actual debit is made at the prices indicated below, taking into account clause 7.13 hereof:
1. One user in Standard tariff - 19 990 Armenian drams per month including VAT (20% - i.e. 3331,67 drams) or 1290 Armenian drams per day including VAT (20% - i.e. 215 drams).
2. One user in Pro tariff – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams) or 349 Armenian drams per day including VAT (20% - i.e. 58.17 drams).
3. One user in Corporation tariff – 4690 Armenian drams per month including VAT (20% - i.e. 781,67 drams).
4. Dedicated PRO virtual server of 1 power unit – 36900 Armenian drams per month including VAT (20% - i.e.6150 drams) or 2650 Armenian drams per day including VAT (20% - i.e. 441,67 drams)
1 individual server power unit includes 2 vCPU, vRAM 8Gb, SSD 100Gb,
5. Dedicated basic package of server power in Corporation tariff - 2 450 000 Armenian drams per month including VAT (20% - i.e. 400333,33) drams. Basic package includes: CPU – 120 ps, RAM – 370 Gb, SAS – 3800 Gb, SSD – 1000 Gb, vBackup – 2400 Gb, v Reservation – 7 ps, ip addresses – 2 ps, Windows Server (vCPU) – 120 ps.
6. Server power increase in PRO tariff, 1 CPU – 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
7. Server power increase in PRO tariff, 1 RAM - 3690 Armenian drams (including VAT 615 drams) per month or 265 Armenian drams per day (including VAT 44,17 drams)
8. Server power increase in Corporation tariff, 1 CPU – 3090 Armenian drams (including VAT 515 drams) per month
9. Server power increase in Corporation tariff, 1 RAM – 3090 Armenian drams (including VAT 515 drams) per month.
10. 50 GB Files storage in Standard and PRO tariffs - 3990 Armenian drams per month including VAT (20%- i.e. 665 drams) or 269 Armenian drams per day including VAT (20% i.e. 44,83 drams).
11. 50 GB Files storage in Corporation tariff – 3490 Armenian drams per month including VAT (20%- i.e. 581,76 drams
12. 1C databases allocation in Standard and PRO tariffs. When 1C databases are allocated DESKTOP.RENT provides the computing capacity necessary for work of users with such databases.
The cost of computing capacity for 1C databases allocation (up to 15Gb each) is calculated as follows:
With monthly payment: 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) × the number of 1C databases allocated + 2690 Armenian drams including VAT (20% - i.e. 448,33 drams) × the number of users connected in the Subscriptions and services section of the Member account on the Portal.
With daily payment: 1290 Armenian drams per day including VAT (20% - i.e. 215 drams) x number of 1C databases allocated+ 269 Armenian drams including VAT (20% - 44,83 drams) x number of users connected in Subscriptions and services section of the Member account on the Portal.
In case of allocation of 1C databases over 15 GB, such allocation is made on request with provisioning of the additional computing resource for ensuring duly performance of 1C system.
13. One 1C User in Corporation tariff – 1390 Armenian drams per month (including VAT 231,67 drams).
14. 1C databases cloud storage in Standard and PRO tariffs — 690 Armenian drams per month including VAT (20% - i.e. 115 drams) for every 5 GB or 59 Armenian drams per day including VAT (20% - 9,83 drams).
15. 1C databases cloud storage in Corporation tariff - 590 Armenian drams per month including VAT (20% - i.e. 98,33 drams) for every 5 GB.
16. 50 Gb cloud storage for Backup in PRO tariff – 1990 Armenian drams per month including VAT 331,67 drams.
17. 50 Gb cloud storage for Backup in Corporation tariff – 1590 Armenian drams per month including VAT 265 drams.
18. Virtual server backup in PRO and Corporation tariffs – 9900 Armenian drams per month including VAT 1665 drams for 1 server.
19. MS Office Standard in PRO tariff – 6890 Armenian drams per month including VAT (20% - i.e. 1148,33 drams) for 1 user.
20. MS Office Standard in Corporation tariff – 6390 Armenian drams per month including VAT (20% - i.e. 1065 drams) for 1 user.
21. MS Windows Server 2016 in Corporation tariff – 2290 Armenian drams per month including VAT (20% - i.e. 381,67 drams) for 1 CPU.
22. MS SQL Server in PRO and Corporation tariffs – 76990 Armenian drams per month (including VAT 12831,67 drams) for 2 CPU.
23. 1C support for set up and adjustments for all tariffs - 12990 Armenian drams per hour including VAT (20% - 2165 drams).
24. Advanced technical support without 1С works for all tariffs – 6890 Armenian drams per hour including VAT (20%- i.e. 1148,33 drams)
25. One-time payment for Portal and architecture set up , testing, training for up to 10 employees in "Corporation" tariff – 969000 Armenian drams, including VAT 161500 drams.
26. An individual portal for managing virtual workspaces allocated in the domain desktop.company.domain in Corporation tariff - free of charge.
27. Modification of portal functionality (on request) in Corporation tariff, 1 hour – 12990 Armenian drams, including VAT 2165 drams.
28. Providing IP address in Corporation tariff – 790 Armenian drams per month (including VAT 131,67 drams).
29. Technical support for Standard tariff users:
Basic support (free of charge) includes:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Problems with pre-installed software
- Network folders access issues
- Problems with creating and uploading 1С information bases
- Uploading and connecting non-standard 1С databases
- Extra 1C updates over 1 time/month
30. Technical support for PRO tariff users:
Basic support (free of charge) includes:
- Remote desktop connectivity issues
- Connecting external devices and printers to a remote server
- Network folders access issues
- Problems with creating and uploading 1С typical bases
- Installation and settings of additional software
- Setup of Operation System
- Server availability issues
- Server performance issues
- Other server-related tasks
- Uploading and connecting non-standard 1C databases
- Extra typical 1C databases updates over 1 time/month
31. Advanced support in Corporation tariff- includes system administration and technical support of users, 1 hour – 6890 Armenian drams (including VAT 1148,33 drams).
32. In Corporation on request you can connect additional computing resources following a written Request sent to one of the messengers of DESKTOP.RENT or to email info@desktop.rent
Order Form:
1. Phone number of the User (Owner)
2. Name, Company Tax ID (if User acts on behalf of the company)
3. Services Options\Maximum quantity
o vCPU, pcs.
o RAM, GB
o SAS, GB
o SSD, GB
o IP address, pcs.
o vBackup storage, GB
o VBackup, pcs.
o MS Windows Server 2016 License
o MS SQL Server License
If the request for additional resources is sent not through the messenger from an authorized phone, but by e-mail, then the Order form must be signed and certified by the company's seal.
33. Payment for additional resources is made through a credit account only.
APPENDIX №2 "RULES OF PROMOCODES USAGE"
1. Promocode - a sequence of letters and/or numbers, which provides a discount to Promocode holder when entered in the corresponding field on the Site at order. The promocode may be delivered electronically via the Internet.
2. Promocode holder - a user who has temporary possession of the promocode and produced it for execution in member account on the website or in Desktop.Rent mobile application.
3. The promocode might be received:
a. from a partner or other customer for primary use of Desktop.Rent service;
b. After User 's personal consultation;
c. Upon completion of the questionnaire for improvement of Desktop.Rent quality of service;
d. during promotionals of Desktop.Rent.
4. Bonus - the amount by which the cost of Desktop.Rent services may be reduced. The bonus amount is calculated according to the promocode face value.
5. Promocodes may have different denominations depending on the conditions of their acquisition. The nominal value is specified in the member account of the user at the moment of promocode activation.
6. The condition of using the bonus is a discount of up to 50% of the cost of the purchased service. If you debit bonuses, 1 bonus is equivalent to 1 ruble.
7. The promocode holder can activate the code only once.
8. The unused bonus amount is credited to your member account and can be used to pay for the following orders.
9. It is not allowed to receive bonuses on promocodes in cash equivalent.
10. To activate the promocode, open your member account at Desktop.Rent Portal, go to My Payments section and after selecting the required services, enter the appropriate promocode in a special field of Promocodes tab and click Apply. The cost of services will be recalculated only after successful application of the code.
11. The use of Promocode implies the full agreement of the Promocode holder with this Terms of Use.
12. If you cancel the ordered service for any reason, the redeemed bonuses are not restored.
13. Desktop.Rent has the right to unilaterally change the rules of promocodes usage.
14. Desktop.Rent has the right to set the promo code validity period. The promocode can only be used for a certain period of time. At the end of the specified period the Promocode expires.
15. In case there are questions when using Promocode, please contact us via any messenger.
16. Desktop.Rent reserves the right to unilaterally make any changes to these Rules at any time. Сhanges are posted at www. Desktop.Rent. The Promocode holder should independently monitor changes in the Rules.
TERMS OF USE dated 15.03.2021
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