Desktop.Rent is a platform for instant creation of virtual workspaces for employees. Secure and fast access to software and folders from any device all over the world 24/7. Manage your office via mobile app.

Single point of access and control for:

• Staff operations
• Apps usage
• Docs dispatch

Our data centers are:
- https://portal.desktop.rent - data center in Russian Federation powered by MTS, PLC;
- https ://cloud.desktop.rent - data center in Armenia powered by CJSC MTS Armenia;
- https://desktop.mts.am/ - data center in Armenia powered by CJSC MTS Armenia;

Services in data centers may differ. Full actual prices are given in Services and Prices.

To start using the Virtual Workspace(s), you must register in the Member account. Registration is carried out using your mobile number.

On www.desktop.rent, click "My account" in the header of the site, or click "Try for Free" or "Connect."

To register on the Portal:
• Enter your mobile number without spaces in the format <+ [country code] phone number >
• Enter the access code you received to your mobile phone.
• If you still didn't receive the access code, go to the mobile number entry page and enter your number again.
• Create and enter your password, confirm your password.
• The password must contain at least one number, lowercase and capital Latin, and must not contain special characters.
• You are registered in the Member account.

You can request the access code via WhatsApp message or by callback. Any way of access code request is free for you.

1)Refresh the registration page, and then enter the phone number in the registration form again.
2) Check if the entered phone number is correct, and whether the mobile network signal is sufficient.

Your password must include at least one lowercase letter, one uppercase letter, a number and exclude special characters. Also you must read and click the checkbox accepting the Privacy Policy for Personal Data and the Terms of Use.

To change the password, click "Change Password" button in "My Data" section. In the pop-up window enter the new password and confirm it. The password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters.

To sign in to member account you need to download Desktop.rent application:

• from Google play market
• Download from AppStore

1. Install the application and open it
2. Allow the app to access photos, media, and files on your device.
3. In the pop up window enter your phone number and click Next.
4. If you are a new member, you will receive a text message with an access code to create a password.
5. In the opened window enter the code that you received to your mobile phone, create a password and click Next.
6. If you are already registered, enter your password
7. You get into Member account where you should fill in your data. Mobile version is fully functioning, so that is you can manage folders and connect employees, etc.

We operate on the ground of the Public Offer, which is located at https://desktop.rent.

This allows our customers to easily and instantly connect pre-configured virtual workspaces and start working without complex documentary procedures.
Our price quotation is located at Desktop.Rent and provides full information about our product, its cost and operating principle.

You can have a free 7-days trial of the full functionality of our service: connect employees, configure their virtual workspaces, create network folders.

Here you can find detailed payment terms. The price is fixed, there are no hidden additional payments.

If you are interested in a separate server, you can connect our PRO tariff. It provides end-to end solution with a dedicated virtual server per team and allows to install your software without restrictions.

A) Check the entered data, email should be filled in the format example@mail.ru
B) If the email was entered correctly, and the code still did not come, then you should go to the "Spam" section and check if the letter with your code is there.
C) If you have followed all the steps above, but the code has not yet been delivered, please, contact our support team

Yes, to do this, just place your cursor in the input box, delete «+7» and enter any number you need.

After registering the Member Account , the User needs to fill in his data (full name) and company info in "My Data" section.

Fields marked with an asterisk are compulsory.

If Russia is selected in country field, it is necessary to fill in company TIN – it will allow you to receive Invoice every month in the Invoice tab of the "Payments and bonuses" section of the Member account.

After checking the validity of the entered company details, the virtual workspace will become available.

To connect services sign in the Member account, go to "Subscriptions and Services" section and select the required package and services.

Depending on which package is selected, standard or advanced services will be available.
There you can find 2 tabs:
• "My subscriptions" – here you can select the number of users, change the server power. These services are paid on subscription basis.
• "Technical support" – here you can order technical support hours, which are paid on consumption basis.

You can also choose the frequency of payment – daily or monthly:
• Daily payment – you can have a virtual workspace for several days, paying daily for each selected service.
• Monthly payment – you can have a virtual workspace up to the end of the current month, regardless of which date you pay - on the 1st or 29th day of the month. In this case payment will be calculated only for the period from the date of tariff purchase until the end of the current month.
After selecting the required services click Apply.

AIl Standard package users work on the same server together with other Desktop.Rent clients, that's why the installation of additional software is not allowed. MS Office and essential software is included in this package.
In PRO package the customer is allocated an individual virtual server, which can be easily scaled up at the Owner's choice and any additional software might be installed.

You can connect PRO package for 1 day only for 8,1 Euro.

For a free trial you can try a similar Standard package for 7 days. Using PRO package you can install any of your software, and in Standard tariff you can use a pre-configured package that is sufficient for most office tasks.

It 's like "business lunch" and "a la cart menu." To test "our kitchen" you can first try Standard package free of charge. And if you need to use virtual workspaces abroad and install your software – try to connect PRO package.

1. Owner: This status is assigned to all users who registered in the Member account and not invited to any team.
· All sections of the Member account are available.
· Has a virtual workspace(s)
· Has his own folders where he can upload his files.
· Can change packages and connect services.
· In PRO package can install and delete additional software.
· Can create his own network folders and assign access to folders to his employees.
· Pays for services provided to him and his team by Desktop.Rent.

2. Administrator: has the same functionality, as the Owner, except the disconnection option for the Owner. This status is assigned by Owner to his employee in "My employees" section.
· All sections of the Member account are available
· Can create network folders for Owner's team
· Has a virtual workspace including Owner's network folders
· In PRO package can install and delete additional software.

3. Manager: has the same rights as the Administrator, except for the server settings rights:
· All sections of the Member account are available
· Can create network folders for Owner's team
· Has a virtual workspace including Owner's network folders

4. Employee: this status is assigned by the Owner or Administrator(s) in "My Employees" section:
· "My Data" and "Support" sections of the Member account are available
· Has a virtual workspace including Owner's network folders
· Doesn't have his own folders, can't upload own files
· Can't create network folders for the Owner's team

You need to fill in personal data in "My data" section of the Member account to have a fully functional access to the portal. You should fill in all the fields and indicate your mail to receive the confirmation access code.

Now you have the full functionality of the virtual workspace.

Virtual workspace can be opened through the Member account.

1. Register or Sign in to the Portal.
To open a virtual workspace, click "Open virtual workspace" button in the Member account. Next open RDP file that will be downloaded to your PC.

To activate "Open virtual workspace" button you need to fill in your data in "My Data" section in the Member account :
· FULL NAME.
· Select your country:
- If "Russia" is selected in country field, you must fill in the company's TIN (10 digits for legal entity and 12 for physical entity or individual entrepreneur) and click "Check TIN".
- If you select a country other than Russia, you can only fill in your company name.
· Enter your company name (this field is inactive for Employees)

· Select preferred means of communication

· Click "Save"

When all data is filled in and a package is connected, "Open virtual workspace" button in the Member account header will become active (orange).

To get started click the "Open virtual workspace" button:
· Shortcut for virtual workspace starts downloading (RDP file).
· Click the downloaded virtual workspace shortcut.
· Enter your password and click Confirm. The password is the same as for the Member account .
· Virtual workspace is now open

In "My Documents'' shortcut you will see shared folders with your company data, which are also available to your employees if you give them access.

You can download the RDP file only the first time you open your virtual workspace. Next, you can access it using the shortcut you have already downloaded!

After registering on the Portal, the User needs to fill in his data (full name) and company TIN in "My data" section. If "Russia" is selected in country field, you must fill in the company's TIN.
If you select a country other than Russia, you can only fill in your company name. After checking the validity of the entered company details, the virtual workspace will become available.

To change the password, click "Change Password" button in "My Data" section.

• In the pop-up window enter the new password and confirm it, and press "Save".
• The password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters

To sign in to Member account you need to visit out website or download our Desktop.Rent application:

• from Google play market
• from AppStor

1. How to open your wirtual workspace using mobile version of our website:
1) Open the browser on your mobile phone and enter https://desktop.rent/ in the address bar
2) Go to your personal account and enter your login and password (remember using the same data as when registering your account)
3) Click "open desktop", after clicking you will see a window with the text. Following the instructions in the text, please follow point 1 (click on the "remote desktop" link and download the file by clicking the "download" button.
4) Click on the IOS or Android icon that matches your mobile operating system for smartphones / electronic tablets.
5) Download the "remote desktop" application from the app store and open it
) Allow the application to access your location, your data, your Microphone, and so on. Close the application
7) Go to downloads and run the file downloaded from desktop.rent earlier. You will be redirected to the password entry page.
8) Enter your password and wait. Ready. Your desktop is open!
2. How to open Desktop.Rent mobile application:

1. Install the application and open it
2. Allow the app to access photos, media, and files on your device.
3. In the pop up window enter your phone number and click Next.
4. If you are a new member, you will receive a text message with an access code to create a password.
5. In the opened window enter the code that you received to your mobile phone, accept Terms of Use and Privacy policy, and click Confirm.
6. Create a password and click Next. The password must contain Latin letters and one or more digits.
7. If you are already registered, enter your password
8. You get into Member account where you can open your workspace and manage your account. Mobile version is fully functioning, so that you can manage folders and connect employees, etc.

How to change interface language?
Most often the incorrect interface language is loaded with the first launch, as by default the virtual workspace opens with the language you used to sign in to your Member Account
Clicking «Open virtual workspace» button downloads RDP file with your Member Account language settings because it is associated with your virtual workspace language.
If you want to change your virtual workspace language, exit your workspace, sign in to your Member account, change the language and click «Open virtual workspace» to download a new RDP file. Open a new virtual workspace following the downloaded shortcut.
If you use the individual server in PRO package, the Owner or Administrator can change the server language to any available in Windows OS

What if the language in Word/Excel does not change?
Sometimes to install another language you need to fix the settings, if you cannot change the language, contact us in any messenger. It will take a few minutes, we just need to restart the server, and you can resume your session.

How to change the virtual workspace and keyboard language? How to change keyboard language?
Press Shift+Alt or Shift+Ctrl (For MacOS press Shift+Option)

Why do all I see is a black screen?
Try pressing 3 keys: Ctrl + alt + end and select "Exit" from the drop-down menu. If this does not help, then contact our support.

Why did virtual workspace shut down unexpectedly?
The server may have been turned off by one of the users with Owner or Administrator status. Please contact us for reasons and support.

Why is the virtual workspace slowing down?
There can be many reasons for virtual workspace slowing down:
1) Poor internet connection. Check the connection speed and try to reset the router and reconnect to internet again.
2) Sometimes slowing down can be caused by the incorrect exit from the virtual workspace. Please read further how to exit the virtual workspace correctly.
3) Server overload. To solve this you should add resources in "Subscriptions and services" section of the Member account. If you doubt the amount of resources you need, please contact our support.
4) Data center itself slowing down, sometimes the main channels of the Internet suffer from "traffic jams" at rush hour. It depends on the local internet providers and their channels, you should wait a little while and the connection speed will be restored.
5) The operation speed in different tariffs may vary greatly, when switching from PRO to Standard tariff you may notice that the virtual workspace slows down a little.
6) ) If you cannot handle the situation yourself, please contact our support.

How to close virtual workspace correctly?
To exit the virtual workspace close the remote desktop window at the top panel.
This will not end the current session, but will switch to off mode and wait for the next user logon, that is all open documents and programs will not be closed until the server is rebooted, or session is ended automatically or by the administrator.
This may be convenient if you decide to continue your work later without closing the application on the virtual workspace. In this case, the server resources where your virtual workspace is allocated will be used by software running. Due to insufficient server performance or network failures, a disconnected session may hang up. It looks like a black screen when you sign in to virtual workspace.
To avoid such problems and to free up server resources we recommend to exit from the virtual workspace session every time. To complete the session, check whether all open documents have been saved, then click START button → User Icon → Exit.
Forcible user logout can be configured automatically when the user is idle for a certain time period, contact technical support to make necessary settings.
If you have a problem with a hung up session during the working day (black screen), you can try to exit your session by clicking CTRL + ALT + END and selecting Exit.
If the menu does not appear when the keys are pressed, contact technical support to force the session logoff. Automatic termination of inactive sessions will also help to prevent them from hanging up

To add a new employee, click "Add" button, then fill in the following fields in the pop-up window:

• «Phone» (mobile phone number of the employee being added).
• «Full name» (name of the employee being added).
• «Access Rights» (Owner, Administrator, Employee) and then click "Save".

There are two options for adding an employee to the Owner's team:

• If a new employee is not registered yet, he will receive SMS with an invitation to join the Owner's network with a link to Desktop.Rent. The employee needs to register, fill in his details in "My data" section, and accept or refuse the invitation to join the Owner's team.
• If an employee is already registered, he will receive a notification in his Member Account. This employee needs to accept or decline the invitation to join the Owner's team.

Statuses of connecting employees to the Owner's team ("Invitations" tab in "My employees" section):

• Request sent or "not in the team"- A request to join has been sent to the employee, and no response has been received from the employee yet.
• Request rejected - The employee rejected the request to join the Owner's team.
• Connected or "in the team" - The employee accepted the invitation and was added to the Owner's team. His data is displayed in the employees table in the Owner's personal account

After an employee joined the team, the Owner or Administrator should connect him to a selected tariff in the "Employees" tab of "My Employees" section of the Member account.

In «Subscriptions and Services» section of the Member account select the number of users for PRO and Standard tariffs and click "Apply".

After connecting the number of users, go to My Employees section of the Member account and choose the required tariff for each employee.

The employees to whom PRO tariff is connected, will work on a dedicated server and will be able to use additional software that can be installed by the Administrator or the Owner.

Open "Employees" section, find "Disconnect/Connect" button in the "Connection status" column. The owner or administrator can activate or deactivate the employee 's virtual workspace. If you are an employee and you do not have the "Open virtual workspace" button active, contact your manager.

Yes, your employees can be connected to different packages. They will have access to the same shared files and databases if you make correspondent settings in "My employees" section of the Member account.

Employees connected to PRO package will be able to use additional software, installed by the Administrator or Owner.

Inform the employee that he needs to:

1. Register in the Member account (if the employee is not yet registered on Desktop.Rent, when registering following the invitation, he will automatically join your team) OR

2. Confirm joining your team in his member account (a pop-up window will appear when signing in to Member account)

The system needs some time to add a new employee to your team. Refresh the page and click "Add" button again and repeat the action if the employee still was not added to your company list.

You can change the access rights of any employee in "My Employees" section.

To do this:
· find the employee in "Permissions" column, click on the "arrow" and in the drop-down list select the access rights that you want to set for him .
· In order for the access changes to come into force in the virtual workspace, you should sign out and sign in the virtual workspace again

In case an employee is dismissed you can delete him from the team clicking "cross" icon in the row opposite his data in "My employees" section. So all access rights of this employee will be automatically revoked and no information from the network space will be available for him.

The system needs some time to delete an employee. Refresh the page and click "Delete" button again if the employee is still in your company list.

In addition to the Owner status, there are three others: Administrator, Manager and Employee statuses.

You can delegate your rights to a user with Administrator status. Administrator status means the functionality available to the Owner, with the exception of the right to disconnect the Owner himself.
"Manager" is identical to the status of "Administrator," but without access to server settings.
Users with Employee status can only open the virtual workspace, they do not have the right to upload files and create root folders, and do not have the right to change access rights to folders. Employee status users can only open the virtual workspace and contact technical support.

To manage files and folders in "My folders" section of the Member account you should have user status not lower than Manager. In this section you can upload your files and folders on your virtual workspace, edit their names and access rights.

1. How to upload files: "Upload a file" button is used to upload files one by one.

Click "Upload a file" button. When you open a file selection window, select the required file on your local computer or on a storage device connected to it.

Once uploaded, files will instantly appear on your virtual workspace in "My files" section.

2. How to upload a folder: Use "Upload a folder" button to upload multiple files at once or folders that cannot be loaded through "Upload a file" button.

Files up to 1 GB (one Zip file) are uploaded in Zip archives by clicking on "Upload files" in "My folders" section of the Member account. When you open a file selection window, select the required Zip-folder on your local computer or on a storage device connected to it.

Once uploaded, folders will instantly appear on your virtual workspace in "My files" section.

3. How to create a folder? Click "Create a folder" and enter a folder name in the pop-up window, then click "Create". To create sublevels of folders go to virtual workspace, you cannot do this in the Member account.

You can learn more about creating sublevels of folders here

3. How to delete a folder? Open "My folders" section of the Member account, find a required folder and click "cross" icon right near the folder name.

4. How to share your folder with an employee? In "My folders" section of the Member account you can assign employees access to certain folders by clicking "figure" icon opposite the necessary folder selecting the full name of the employee in the drop-down list.

In the opening field you may see the list of "Connected employees" and you can manage access to the folder by selecting the employee's status as "Reader" or "Editor" in "Permissions" field.

· After you finished making changes, click "Save"

In "My Folders" section of the Member account you can create network or shared folders of your company\team that will appear on the virtual workspace of yours and of your employees if you give them access to these folders. Only users with Owner, Administrator, and Manager statuses can create new network folders.

Root folders cannot be deleted or renamed on the virtual workspace.

Regular folders can be created inside root folders on the virtual workspace. You will not be able to edit or delete them through your Member account.

I cant upload a folder/ create a folder
Please, check if there are any ither folders with the same name
Also, please, check if there any any spaces before the name of the folder or after. The spaces and !"№;%:? better be not included in the name of any files or folders

How to find the folders and files I created?
The root folders are located in "My files" section of the virtual workspace.

How to upload a file?
Note there is a difference between "Upload a file" and "Upload a folder" buttons.

What is the difference between uploading a folder or a file?
Use "Upload a folder" button to upload multiple files at once or folders that cannot be loaded through "Upload a file" button.
Files up to 1 GB (one Zip file) are uploaded in Zip archives here. "Upload a file" button is used to upload files one by one.

Yes, all your folders and files will be saved if you switch from one package to another. In case of non-payment of the future period (daily or monthly) Desktop.Rent allows 7 days from the day of disconnection of any of the packages for downloading the archive with the company's documents.

When creating a virtual workspace, My Files/Shared folder is created accessible to all employees of the company. Employees' access to certain folders is set up in "My Folders" section of the Member account, access to "My Files" folder cannot be denied.

Sign in to the Member account, go to "Subscriptions and services" section of the Member account, find "Connect 1C Databases" option.

Click "switch on+" or "switch off-" . Selecting "switch on+" option opens additional lines to add the following services:

- Add 1C databases
- Add 1C databases cloud storage
- After paying for the selected options you can start using 1С.

You can upload only Zipped files of 1C databases to your virtual workspace via "My 1C databases" section of the Member account so that the size of the zip file doesn't exceed 2 Gb, and do the following:

· in "My 1C databases" section of your account click "Upload database";
· click «Upload archive»;
· select zip-file and upload it clicking "Open";
· in the virtual workspace open 1C shortcut, select the title of your database, and click "Configurator";
· in the opened window select "Configuration" menu item;
· select "Upload Configuration from File" and open the required file. Now 1С database is uploaded.

You can upload only Zipped folders, files or 1C databases to your virtual workspace via "My 1C databases" section of the Member account. To upload folders or databases into virtual workspace, create an empty 1С database in your member account.

To do this you need:
· in "My 1C databases" section of your account click "Create database";
· enter any name for the new database, select the desired configuration for the 1С database from the list and click "Create".

To upload 1C database or folder exceeding 2 Gb you should divide the database into several small pieces, each less than 2 GB.

To do this you need:
· right-click the file (database/folder) and select 7-Zip "Add to Archive";
· in the opened window select archive format - ZIP;
· in the section "Break into volumes" specify 2,000,000,000 (or less) bytes and press "Ok".

Then, after splitting the 1C database archive, return to "My Folders" section and upload obtained zip files. After uploading all zip files, you should sign in the virtual workspace, find those files, and unzip them into a single source file in the following way: Right-click the file (database) # 1 from your general list of uploaded splitted zip files and select "Unzip Archive". (Attention! You cannot lose any parts of the splitted zip archive, otherwise the archive will not be unpacked)

Your database will then be ready for upload. To upload the database:
· in the virtual workspace open 1C shortcut, select the title you entered while creating the new database in the member account, and click "Configurator";
· in the opened window select "Configuration" menu item;
· select "Upload Configuration from File" and open the required file.

Now 1С database is uploaded.

If you failed to upload files through "My Folders" section, try using other cloud services to upload your 1С database to your virtual workspace (e.g., Yandex, Google, etc.).

Each customer updates 1С database by himself, because it contains confidential company information. In order for our specialist to update your 1С database configuration, you need to create an account with administrative rights.

Otherwise you can update 1C as follows:

· Go to 1C:ITS customer portal
· Find an update distribution kit suitable for the current configuration version (some updates cannot be skipped and interim updates must be installed as well)
· Unzip the updating distribution kit
· Back up the 1C database for recovery
· Open 1C database in Configurator mode with administrative rights
· Select the following menu item: Configuration-> Updating-> Updating from the file;
· Select the updating file
· Click "Update Configuration" and follow further instructions.

Some configurations can be updated in "1С Enterprise" mode via Administration - > Internet Support - > Search for Updates (path may differ in different configurations and their versions). However, support and downloading of updates are not required on 1С site.

Only 1С specialist should update configurations that have modifications.

"1С Enterprise" platform is updated by Desktop.Rent once a month, the service can be connected in "Subscriptions and Services" section of the Member account.

If you accidentally created 1С database that you do not need, then you can delete it only in your member account.

To do this:
· go to My 1C databases;
· Click the cross icon next to the base you want to delete;
· confirm database removal.

The database will be removed from your virtual workspace.

You cannot delete 1С database from 1С Configuration.

Adjustment and modifying of 1С includes any additional 1С tasks. You can connect this service in "Additional Services" tab in the "Subscriptions and Services" section of the Member Account.

How to select, configure and pay the package?
To select package, change settings and configure number of users in different tariffs go to "Subscriptions and Services" section of the Member account.

Standard package –is a pre-configured workspace with licensed MS Windows and MS Office applications for 1 user. The package also includes unlimited internet connection in the cloud, technical support and 1C software (you pay only for databases allocation and storage size, 1C licenses are included), Acrobat Reader, 7-Zip, Antivirus and 50 Gb cloud storage for files.

Select this package if you do not need much extras and you want to get started easily and quickly.

PRO package allocates an individual dedicated server for each customer, which can be easily scaled up, any software can be installed. This package is beneficial for teamwork.

After selecting the required services, number of users and subscription type click Apply.



If you have funds on the credit account, the payment will be carried out instantly.

To pay for the services, go to "Payments and Bonuses" section of the Member account.
There are 2 ways of payment:
1. By bank card – click "Add card" at "My Cards" tab, the system will redirect you to Sberbank PJSC payment page. Enter the card details and click "Pay", 1 Russian ruble will be charged. Now the card is linked to the Member account and you can use it for payment. Also you can connect "Autopayment" option.
2. Via credit account - debiting the credit account is a priority, that is if you have a bank card linked and have funds on your credit account, the debiting will be carried out from the credit account.
You can deposit the credit account the following ways:
• By bank card
• By bank transfer followed the invoice (on request)
• Through VIVA MTS account (only for subscribers of VIVA MTS in Armenia)
You can manage operations and account balance at "Credit account" tab.

How to use promocode?

To use the promocode, sign in to the Member account, go to "Payments and Bonuses" section and click Promo tab.
Enter your promocode in the appropriate field and click Apply.
The promocode value will be credited to your Desktop.Rent account in bonus rubles. These bonus rubles will be used when paying for services in the amount of not more than 20% of the payment amount. 1 promocode can be used only once.

How to pay for additional support hours?
To purchase technical support hours:
1) Go to the "Subscriptions and Services" section on the Member account, find Technical support tab to the right of the "My services" tab.
2) Select the required number of support hours using + and - buttons, click "Pay" and the funds will be credited from your credit account or bank card. Done!
If you have any questions, you can reserve a free video demonstration with us, our specialists will show you the main features of Desktop.Rent in just 15 minutes and answer your questions.

If you have added 2 or more payment cards in your Member account, you should select one of them as your main card, therefore the remaining cards will be inactive.

Check the entered card details. Try to add the card into your account first and then make a payment.

In the Member account, open "Payments and Bonuses" section and click "Payment history" tab.

In the Member account open "Payments an Bonuses" section and click "Invoice" tab. If you failed to find the required Invoice, contact us via any messenger.

Desktop LLC uses electronic document management system (1S EDO) through Kaluga Astral operator to send closing documents (acts and UPD) in electronic form to our customers - Russian legal entities.

If your company is an EDO user, in order to establish a connection you should send an invitation to exchange electronic documents according to the details of Desktop LLC TIN 7725418687 and report this to the customer support chat via any messenger.

If the EDO in your company is not already used, in order to receive billing documents in paperless form, it is necessary to conclude an agreement with the EDO operator (we recommend Kaluga Astral operator), then send an invitation to exchange electronic documents according to the details of Desktop LLC TIN 7725418687 and report this to the customer support chat via any messenger.

When you first connect any services in your Member Account, you pay only for the days of using the services left till the end of the month, which are calculated in proportion to the cost of services for the month.

In the following months payment for services is carried out in autopayment mode with the bank card added to your Member Account. You can also debit the credit account to connect/prolongate using the services.

Debiting of funds depends on the chosen payment frequency:

1) Monthly - when choosing a monthly subscription, User is charged every first day of the month. When you first connect services in your Member account, you pay for the remaining days of the services usage until the end of the month (the amount is calculated in proportion to the cost of services for the month). In the following months charges are made monthly in "Autopayment" mode.

2) Daily - when choosing a daily subscription, User is charged every day. This type of subscription is selected in "Subscriptions and services" section of the Member account.

3) Onetime - funds are debited at the moment of purchase of single services, such as additional technical support.

https://portal.desktop.rent/- data center in Russia
https://cloud.desktop.rent/ – data center in Armenia
https://desktop.mts.am/- data center in Armenia

Before registering in the Member account, select the data center. The address of the Member account will directly depend on the data center you select. You can select or change the data center in the upper right corner by clicking the data center icon.

At the moment, there is no unified authorization on the portal, so if you want to change the data center, then after choosing the required data center, you will need to go through the registration procedure again.

1) Choose a data center based on your business demands. See the complete list of Desktop.Rent data centers here

2) Choose a data center based on your location, it directly influences on the operation speed of the virtual workspace.

Yes, prices for services may vary depending on the data center.

Full current prices can be found in the section "Services and prices"

There are no restrictions for visiting websites inside Desktop.rent virtual workspace.

Most software that does not require license is available online through a web browser or online in the cloud. Just sign in to the service using your login and password.

In Standard package you can only use the software included in the package (MS Office, Acrobat Reader, 7-Zip, Anti-Virus)

In PRO package you can install any additional software at your choice.

To install EDS please contact us via any messenger.

Sign in to the Member account, go to "Subscriptions and Services" section and find "MS Office for PRO package users" option.

Switch on "+" this line if you connect PRO package for your employees.

Number of users who will have access to MS Office in PRO package = number of connected users in PRO package.

When choosing at least one user in PRO package, you will be given the opportunity to increase the individual server power.

To do this go to "Subscriptions and Services" section of the Member account, select the required power units in "Add PRO Virtual Server power" line.

Printer settings are forwarded automatically to your Virtual workspace if it's configured on your PC

No drivers can be installed on the virtual workspace for security reasons.

If you didn't find your printer on the virtual workspace, check the printer settings on your local PC from which you are connecting.

Generally, scanner isn't automatically connected to the virtual workspace. To upload scanned documents, you can scan documents to your local PC, click "Upload file to virtual workspace " in "My Folders" section of the Member account. We recommend using mobile application to upload scanned documents, as it is easy to create a PDF file using Desktop.Rent app.

Backup is carried out daily at 01.00 am GMT +3 time zone.
Backup range - 3 days

The main advantage of the cloud storage system is that it cannot be subjected to any mechanical damage: spoilage, theft, hacking, etc.

Yes, you may collect your data at any time.

On the virtual workspace:

• Collect your files and folders into a zip archive.
• Upload zip archive into a cloud (Yandex, Google, etc.)

The server also has backups of your data for the last 3 days, which can be restored in case of accidental deletion of a file or folder.

No! Desktop.Rent stores all data in data centers on the virtual server.

Data Center is not entitled to disclose or transfer your data to an unauthorized person without permission to request the data.

Desktop.rent connection uses data encryption protocols that prevent hacker from stealing your data.

The password from virtual workspace is not available to hackers unless you store it in such applications as Notepad, Stickers, Notes, or anywhere else on your local computer.

Yes.
Support is available Mon-Fri 9-00 - 19-00 GMT+3. Saturdays and Sundays are out of operation.
To reach support contact us via any messenger.

Our support operators will answer your questions immediately. If a question requires contacting technical expert, such requests are processed within 30 minutes.

We care for automation of our customers' work. You can make all the settings necessary for your work yourself in your member account. You just won't need a personal manager. If you have any questions, please reach us via any messenger.

This Privacy Policy for personal data (hereinafter referred to as the Policy) applies to all information that DESKTOP LTD (hereinafter referred to as DESKTOP.RENT) can receive from Internet User during his use of the Service located at https://desktop.rent/ (hereinafter referred to as the Service).

Using DESKTOP.RENT's Service means the unconditional acceptance by the User of Terms of Use, this Policy and the conditions of personal data processing specified in it. In case of disagreement with these terms, the User must refrain from using the Service.


1. User personal data received and processed by DESKTOP.RENT

1.1. Under this Policy, "personal information" means:

1.1.1. Personal information the User provides by himself when registering (creating an account) or while using the Service, including the personal data of the User. The information that is necessary to receive the Service is marked in a special way. Other information is provided by the User at his discretion.

1.1.2. Personal information about the third parties that the User provides while using the Service, including personal data of the third parties.

1.1.3. Data that is automatically transmitted to the Service by the software installed on the User's device while using the Service, including IP address, cookies information, information about the User's browser (or another software through which the User gets access to the Service), access time, address of the page requested.

1.1.4. Other information about the User, the collection and / or provision of which is defined in the Service regulatory documents (if such documents are available).

1.2. This Policy is applicable only to the DESKTOP.RENT's Service, does not control and is not responsible for third-party sites which the User may visit using the links available on the Service. Such sites may collect or request the User to provide other personal information, as well as perform other actions.

1.3. DESKTOP.RENT generally does not check the accuracy of personal information provided by users, and does not control their legal capacity. However, it is assumed by DESKTOP.RENT that the User provides reliable and sufficient personal information required by the Service, and keeps this information up-to-date. The consequences of providing false information are defined in the Terms of Use.


2. Objectives of collection and processing of User's personal information

2.1. DESKTOP.RENT collects and stores only those personal data that is necessary for Service provision and rendering of services (execution of agreements with the User), in particular for access to the virtual workspace, followed by allocation and storage of data necessary to the User.

2.2. DESKTOP.RENT may use the User's personal information for the following purposes:

2.2.1. User's identification under agreements with DESKTOP.RENT;

2.2.2. Providing the User with a result of Service rendered according to the provided personal data;

2.2.3. Communication with the User, including sending notices, requests and information regarding the use of the Service, services rendering, as well as processing requests and claims from the User;

2.2.4. Improving the quality of the Service, usability, development of new functionality and services;

2.2.5. Conducting statistical and other studies based on anonymized data;

2.2.6. Partly transfer of the User's data to DESKTOP.RENT's partners.


3. Terms of processing the User's personal information and its transfer to third parties

3.1. DESKTOP.RENT stores Users' personal information in accordance with the internal rules of the Service.

3.2. The confidentiality of the User's Personal Information is maintained, except in cases when the User voluntarily provides information about himself for general access to the unlimited number of persons.

3.3. DESKTOP.RENT is entitled to transfer personal information of the User to third parties in the following cases:

3.3.1. The User gave his consent to transfer of the data specified in the Terms of Use or while working with the Service;

3.3.2. This transfer is needed to provide the Service to the User (for example, partly transfer of the User's data to DESKTOP.RENT's partner to allow the partner provide feedback to the User);

3.3.3. The transfer is provided under Russian or other applicable law within the procedure established by law;

3.3.4. Such transfer takes place as part of the sale or other transfer of the business (the whole or in part), and all obligations arising from this Policy concerning personal information are transferred to the acquirer as well;

3.3.5. In order to ensure the possibility of protecting DESKTOP.RENT's or third parties' rights and legal interests in cases whern the User violates the Terms of Use.

3.4. Under clauses 3.3.1 and 3.3.2 the Service does not transfer the following data to third parties: - passport data (with the exception of the user's full name);

3.5. When processing User's personal data DESKTOP.RENT is guided by the Federal Law of Russian Federation "On Personal Data" dated 27.07.2006 N 152-FZ.

3.6. The processing and storage of data is carried out on the territory of Russian Federation on the computing resources of Mobile TeleSystems PLC, ensuring reliability and availability of the service in accordance with the standards of Mobile TeleSystems PLC.

3.7 The User agrees that DESKTOP.RENT is entitled to carry out the trans-boundary transfer of personal data.

3.8. By agreeing to the terms of this Policy, the User agrees to the processing of his personal data willfully and voluntarily and confirms that he is a legally capable individual.


4. Changing of the personal information by the User

4.1. At any time the User can change (update, supplement) the personal information provided by him or part of this information, editing data in his member account.

4.2. The User can also delete the personal information he provided within a certain member account using the "Delete account" function in his account. In this case, deleting an account may make it impossible for the User to continue using the Service.


5. Measures, applied to protect the User's personal information

5.1. DESKTOP.RENT applies the necessary and sufficient organizational and technical measures to protect the User's personal information from illegal or accidental access, destruction, alteration, blocking, copying, distribution, and also from other illegal actions of third parties.


6. Amendments to the Privacy Policy. Applicable law

6.1. DESKTOP.RENT is entitled to make changes to this Policy. When making changes hereto, the date of the last update is indicated. The new version of the Policy comes into force from the moment of its publication, unless otherwise provided by the new version of the Policy. The current edition is always available on https://desktop.rent/confidetiality-policy-en/

6.2. This Policy and the relationship between the User and DESKTOP.RENT arising in connection with the application hereof are regulated by the law of Russian Federation.

1.1. The cost of using the Service (including VAT 20%) is determined in Appendixes No. 1.1 - 1.3 "List and Cost of Services", which are an integral part hereof.
If the User requests additional services that are not included into standard subscriptions of the Member account, the User and DESKTOP.RENT may choose to conclude an additional agreement on the volume and cost of additional services or, as part of the service correspondence, agree on the cost of such additional services in the equivalent of hours of advanced technical support within the abovementioned Appendixes. In this case, DESKTOP.RENT credits the cost of additional services provided as the agreed number of paid hours of advanced technical support.
1.2. The Reporting period for using the Service is a calendar month (hereinafter referred to as the Reporting period).
1.3. In case of using the Service for incomplete Reporting period, the cost is calculated based on the actual number of full calendar days of usage in the Reporting period.
1.4. The day of connection/disconnection of the Service is included in the calculation of the cost of the Service in the relevant Reporting period as a whole day of using the Service.
1.5. DESKTOP.RENT is entitled to change the cost of connection to DESKTOP.RENT's Service unilaterally. During the first connection, the price is valid for the moment when the "Pay" button is clicked in the member account at the last stage of connection. Starting from the second connection, the price is calculated on the last day of the month proceeding the month of connection to the Service. At the same time, the price for the services paid by the User is not subject to change.
1.6. DESKTOP.RENT notifies the User about tariffs changes by publishing an amended version of this Terms of Use with Annexis hereto at https://desktop.rent corresponding message in the user's member account at least 14 (fourteen) calendar days before changing or introducing new tariffs and packages.
1.7. Payment is made by bank cards added to the User's member account. Bank cards of the main payment systems are accepted for payment: MasterCard, VISA, MIR, Union Pay.
1.8. A bank card is automatically added to the User's member account after the first payment is processed. The User agrees that the second and subsequent payments will be made using the "AUTO PAYMENT" function.
1.9.To get connected to the Service 100% prepayment is needed.
1.10. The payment mode using bank cards is described in the "My Payments" section of member account.
1.11. Bank card payments, as well as electronic means of payment with reference to bank cards have the following characteristics:
1.11.1. In accordance with the provision of the Central Bank of Russian Federation No. 266-P "On the Issue of Bank Cards and Transactions Made using Payment Cards" dated December 24, 2004, bank card transactions are performed by cardholder or by a person authorized by the power of attorney.
1.11.2. The authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the operation is fraudulent, the bank is entitled to refuse to carry out this operation. Fraudulent operations with bank cards are subject to Article 159 of the Criminal Code of Russian Federation. According to Article 159 of the Criminal Code of Russian Federation theft of other's property or the acquisition of the right to other's property by deception or abuse of trust is considered fraud and punished by a fine up to 120,000 rubles or in the amount of the salary or other income of the convicted person for the period up to 1 year, or community service for up to 360 hours, either corrective labour for up to 1 year, or arrest for up to 4 months, or restriction of liberty for up to 2 years, or compulsory works for up to 2 years, or imprisonment for up to 3 years.
1.11.3. Bank card payments are accepted and processed by electronic payment provider. DESKTOP.RENT does not process, collect or store the User's bank cards data.
1.11.4. Payment is processed within a few minutes and is displayed in the User's member account.
1.11.5. Making a bank card payment, the User agrees that the cash receipt will be sent to him electronically by email (link to download the PDF cash receipt ) to the User's member account .
1.11.6. Possible reasons for refusal to authorize a User's bank card are as follows:
1.11.6.1. The issuing bank does not support 3D-Secure technology;
1.11.6.2. There is not enough funds on the card;
1.11.6.3. The bank prohibited online payments;
1.11.6.4. Data entry timed out;
1.11.7. The User's required actions in case of payment authorization refusal are the following:
1.11.7.1. Retry making payment;
1.11.7.1. Contact the card issuing bank;
1.11.7.1. Pay with another bank card.
1.12. The Service can be paid with bonuses provided according to Appendix 2 hereto.
1.13. If payment is made by a card denominated in a currency other than Russian rubles, then purchase amount will be debited at the exchange rate of the issuing bank and may differ from the price indicated on the website.
1.14 Details of services rendered are available in "Payments and bonuses" section of the Member account at "Invoice" tab. Billing data is generated at the beginning of the Reporting Period for the previous one. In case the User cannot find the billing details in the Member account, such report can be provided on request.
1.15 If a discount was applied by the User in the Reporting Period, the billing data shall reflect the actually connected services, and the cost of services rendered shall be indicated in the Invoice less the discount provided.
1.16 If the User's Member account contains TIN of a legal entity (only for companies registered in the Russian Federation), DESKTOP.RENT shall provide upon request a universal accounting document in PDF format signed by facsimile signature. By submitting request for this document, the User confirms that he got acquainted with the legality of using a facsimile signature on a universal accounting document (according to Clause 2 of Article 160 of the Civil Code of the Russian Federation and the resolutions of the Supreme Court of the Russian Federation) and undertakes to send a scan copy of the signed document on his part to DESKTOP.RENT.
1.17 Upon User's request, DESKTOP.RENT may transmit the universal accounting document via electronic document flow channels (Kaluga-Astral operator) provided that there is a connection or established roaming on the User's side.
1.18 The cost of providing the User with the universal accounting document on paper with an original signature (upon request) is 990 rubles (including VAT of 165 rubles) for one shipment by courier service at the choice of DESKTOP.RENT.
1.19 Upon User's request, the Service can be paid from the credit account in the Member account, which can be deposited in the following ways:
- by bank card payment on the Portal;
- payment by invoice (issued on User's request);
- debiting the User's Member account of the computing resources operator, if such option is provided in the User' account.

Desktop LTD
TIN: 7725418687
RRC: 772501001
OGRN: 1187746094634
OKPO: 24541516
Registered address: 115114, Moscow, Derbenevskaya str, 20, floor 1, office 22
Phone: +7 800 250 26 25
General Director: Pirozhkov Ivan Vladimirovich

Bank: JSC UNICREDIT BANK
BIC: 044525545
Correspondent account: 3010 1810 3000 0000 0545
Payment account: 4070 2810 4200 1000 2627

1. Purpose of the document. General provisions

1.1. This Anti-Corruption Policy (hereinafter referred to as "The Policy") is drafted in order to protect the rights and freedoms of citizens, to enforce law, order and public safety, and is a local document of Desktop LTD, that defines the key principles and requirements aimed at corruption prevention and compliance with anti-corruption legislation by management, employees and other persons who may act on behalf of Desktop LTD.

1.2. This Policy is drafted in accordance with the Federal Law №273-FZ, dated 25.12.2008, "On Countering Corruption", "Guidelines for organizations for development and adoption of measures to prevent and combat corruption " of the Ministry of Labor and Social Protection of Russian Federation dated 08.11.2013 .

1.3. Anti-corruption measures of Desktop LTD are aimed at:

1.3.1. Prevention of corruption, including identification and subsequent elimination of corruption reasons;

1.3.2. Identification, prevention, suppression, solving and investigation of corruption offenses (fight against corruption);

1.3.3. Minimization and (or) elimination of the consequences of corruption offenses.


2. Definitions used in this Policy

2.1. In this Policy the following definitions are used:

Corruption is acceptance by Desktop LTD employees in their own interests or in interest of other persons, personally or through intermediaries, of material benefits, as well as gaining advantages, using their official powers and related opportunities, as well as bribing these persons by individuals and legal entities by unlawfully providing them with the above specified benefits and advantages;

Anti-corruption policy is the activities of Desktop LTD, aimed at creating an effective system of fighting against corruption;

Corruption offense is an act that has characteristics of corruption, for which a regulatory legal act imposes civil, disciplinary, administrative or criminal liability;

Prevention of corruption - the activities of Desktop LTD within anti-corruption policy aimed at identifying, studying, limiting or eliminating the phenomena causing corruption offenses or contributing to their spreading;

Conflict of interest is a situation in which a personal interest directly or indirectly influences or may influence the proper fulfilment of his official duties and cause or may cause contradiction between employee's personal interest and rights, and the legitimate interests of citizens, organizations, society or the state capable of causing harm to the rights and legitimate interests of citizens, organizations, society and the state.

Employee's personal interest is the employee's ability to receive for himself or for third parties income in the form of money, valuables, or other property or material services, other property rights when performing his duties.

Employees - are individuals who are in the employ of the organization on the basis of labour contracts.

Notification – employee's message to the organization about the fact of being addressed for the purpose of inducing to commit corruption offences.

Counterparty - any Russian or foreign legal or physical person with whom the organization enters into contractual relations, except for employment relations.

Bribe - receipt by an official body personally or through an intermediary of money, securities, other property or in the form of illegal provision of property services to him, provision of other property rights for the commission of actions (inactions) in favour of the briber or persons represented by him if such actions (inactions) shall be within the official 's duties or if, by virtue of the official position, he may contribute to such actions (inactions), as well as for general protectorship or connivance in his duty.

Corrupt payment - illegal transfer to a managerial person in a commercial or other organization, of money, securities, other property, provision to him of a property nature services, of other property rights for the commission of actions (inactions) in the interests of the bribing person in connection with his managerial position.


3. Purposes of this Policy

3.1. Desktop LTD has the following purposes:

3.1.1. To minimize the risk of involving the organization, management and employees regardless of their position, in corruption activities;

3.1.2. To summarize and explain the basic requirements of the anti-corruption legislation of Russian Federation, which can be applied to Desktop LTD and its employees;

3.1.3. To impose employees to be aware of and to comply with the principles and requirements hereof , the key standards of applicable anti-corruption legislation, as well as to implement adequate measures to prevent corruption.


4. Principles of this Policy

4.1. All employees of Desktop LTD should be guided hereby and strictly follow its principles and requirements.

4.2. The General Director of Desktop LTD is responsible for the organization of all activities aimed at implementation of the principles and requirements hereof , including the appointment of persons responsible for the development, implementation and control of anti-corruption measures.

4.3. The principles and requirements hereof apply to counterparties and representatives of Desktop LTD, as well as to those persons with whom the corresponding obligations are stipulated in contracts, in internal documents or directly result from the legislation.

4.4. The General Director of Desktop LTD forms the ethical standard of an irreconcilable attitude to any forms and manifestations of corruption, setting an example by his behavior and making all the employees and counterparties aware of the anti-corruption policy.

4.5. When creating a system of countermeasures, Desktop LTD should follow the key principles for fighting against corruption:

4.5.1. The principle of compliance of the organization's work with current legislation and generally accepted standards. Compliance of implemented anti-corruption measures with the Constitution of Russian Federation, the legislation of Russian Federation and other regulatory legal acts applicable to the organization.

4.5.2. The principle of managers' personal example. The key role of managers of the organization in expressing intolerability to corruption and in creation of a corporate system of preventing and combating corruption.

4.5.3. The principle of employees' involvement. Awareness of employees about anti-corruption legislation and their active participation in formation and implementation of anti-corruption standards and procedures.

4.5.4. The principle of proportionality between the anti-corruption procedures and the risk of corruption. Development and implementation of a set of measures to reduce the probability of involving the organization, its head and employees in corruption activities, is carried out taking into account the corruption risks existing in the organization's operations.

4.5.5. The principle of effectiveness of anti-corruption procedures. The usage of such anti-corruption measures, which are of low cost, provide ease of implementation and bring significant results.

4.5.6. The principle of responsibility and inevitability of punishment. The inevitability of punishment for employees, regardless of their position, length of service and other circumstances in case of their committing corruption offenses in connection with their labor duties, as well as the personal responsibility of the managers for the implementation of the corporate anti-corruption policy.

4.5.7. The principle of continuous control and regular monitoring. Regular monitoring of the effectiveness of the implemented anti-corruption standards and procedures, as well as control under their implementation.


5. Anti-corruption legislation

5.1. DESKTOP LTD, including all the employees, must comply with norms of Russian anti-corruption legislation, established, inter alia, by the Criminal Code of Russian Federation, the Code of Administrative Offenses of Russian Federation, Federal Law "On Countering Corruption", this Policy and other regulatory acts the main requirements of which are the prohibition of bribery, the prohibition of accepting bribes, the prohibition of corrupt payment and the prohibition of mediation in bribery.

5.2. That being said, all employees of DESKTOP LTD are strictly prohibited directly or indirectly, personally or through third parties, to get engaged in corrupt activities, to offer, to give, to promise, to ask and to receive bribes or to make payments to simplify administrative, bureaucratic and other formalities in any form, including in the form of cash, valuables, services or other benefits, to any persons and from any persons or organizations, including commercial organizations, authorities and self-government organizations, public officers, private companies and their representatives.


6. Exchange of business gifts and signs of business hospitality

6.1. Business gifts and signs of business hospitality should:

- comply with the requirements of the anti-corruption legislation of Russian Federation, local regulatory acts of the organization, this Policy;

- be given only on behalf of the organization;

- be directly related to the legal objectives of DESKTOP LTD or national holidays (New Year, 8th of March, 23th of February, etc.) and suitable to the financial condition of the organization;

- be reasonable, adequate and not a luxury item. The cost of a gift may not exceed 3,000.00 (three thousand) rubles (clause 1 of Art. 575 of the Civil Code of Russian Federation);

- be acquired by agreement with the general director of DESKTOP LTD;

- not be a hidden reward for a service, action, inaction, connivance, patronage, granting rights, making a certain decision about any deal, agreement, permission, etc. or an attempt to influence the recipient with any other illegal or unethical purpose;

6.2. Business gifts and signs of business hospitality should not:

- create obligations for the recipient related to his official position or his performance of official duties;

- represent a hidden reward for a service, an action or inaction, connivance or patronage, granting rights or certain decisions, or an attempt to influence the recipient with any other illegal or unethical purpose;

- be in the form of cash, non-cash money, securities, precious metals;

- create reputational risk for DESKTOP LTD, employees and other persons in case of disclosure of information about gifts or hospitality expenses;

- be handed over or received from government officials or government representatives, politicians or political parties.

6.3. Employees are allowed to receive business gifts, signs of business hospitality only at official events, if this does not contradict the requirements of the anti-corruption legislation of Russian Federation, these Policy, and local regulatory acts of the organization.

6.4. When receiving a business gift or signs of business hospitality, an employee is obliged to take measures to prevent a conflict of interest in accordance herewith, other local regulatory acts of the organization.

6.5. In a conflict of interest or the possibility of it is arising out of receipt of a business gift or signs of business hospitality, an employee is required to notify in writing the official responsible for combating corruption in accordance with the procedure for disclosure of the conflict of interest.

6.6. Employees of Desktop LTD are prohibited:

- to accept offers from organizations or third parties about giving business gifts and signs of business hospitality, to receive business gifts and signs of business hospitality on business negotiations, when concluding contracts, as well as in other cases where such actions may influence or create an impression that they may influence on the decisions making process;

- to request, demand, force organizations and third parties to give them or their relatives business gifts and / or provide signs of business hospitality in their favor;

- to accept gifts in the form of cash, non-cash money, securities, precious metals.

6.7. An employee who received a business gift that does not comply with clauses 6.1, 6.2 hereof must inform director about it and hand him over the business gift.


7. Participation in charity events and sponsor activities


7.1. Desktop LTD may decide on participation in charity events and sponsorship activities in proportion to the financial standing. At the same time, the budget and the plan for participation in the event and activities are approved by DESKTOP LTD General Director.


8. Interaction with government officials

8.1 DESKTOP LTD does not pay, independently or through its employees, any expenses (monetary remuneration, loans, services, entertainment, transportation costs and other remuneration) for civil servants and their close relatives (or in their interests) in order to obtain or retain advantages for the organization in commercial activities.

8.2. Employees are solely responsible for the corruption when interacting independently with government officials in accordance with the current legislation of Russian Federation.


9. Interaction with employees

9.1. DESKTOP LTD requires its employees to comply with these Policy, informing them of the key principles, requirements and sanctions for violations.

9.2. DESKTOP LTD arranges safe, confidential and handy means of communication with the management (a written statement addressed to the head or to the person responsible for compliance with the anti-corruption policy or personal appeal; telephone or facsimile messages; e-mail) about the bribery from those who render service in interests of the organization or on its behalf. Proposals for the improvement of anti-corruption measures and control, as well as inquiries from employees and third parties can be sent to the general director of Desktop LTD.

9.3. To form an appropriate level of anti-corruption culture, an introductory briefing regarding this Policy and related documents is held with new employees, and the regular informational events are held for existing employees.

9.4. In DESKTOP LTD the following duties for employees related to the prevention and combating corruption are fixed:

- refrain from committing and / or participating in commission of corruption offenses in the interests or on behalf of the organization;

- refrain from behavior that can be interpreted by others as willingness to commit or participate in commission of a corruption offense in the interests or on behalf of the organization;

- immediately inform the manager or the person responsible for compliance with the anti-corruption policy, the management of DESKTOP LTD, about cases of employee incitement to commit corruption offenses;

- immediately inform the manager or the person responsible for compliance with the anti-corruption policy, the management of DESKTOP LTD, about information on cases of corruption offenses committed by other employees, counterparties of the organization or other persons that became known to the employee;

- inform the manager or other responsible person about the possibility of a conflict of interest the employee may have.

9.5. In case the employee is addressed in order to induce him to commit corruption offenses, he is obliged to immediately notify the employer verbally. Within one working day the employee must send a written notification. If it is impossible to send a notification within a specified time (in case of illness, travel, vacation, etc.), the employee shall send a notification to the employer within one working day after arriving at the workplace;

9.6. The notification should contain the following information:

- surname, name, patronymic of the applicant, contact phone number, as well as other information that, in the opinion of the applicant, will help to establish contact with him;

- job title;

- circumstances in which the appeal to induce to commit corruption offenses occurred;

- information available about the legal entity or individual, who made an appeal to induce to commit corruption offenses;

- statement of the appeal (date and place of the appeal, the action (inaction) to commission of which the appeal was inclined to, the proposed benefit, the intended consequences, other circumstances of the appeal);

- information about the persons involved in the case, and witnesses, if any;

- information about addressing to the prosecution authorities or other state bodies about the appeal to induce to commit corruption offenses (if any);

- other known information of interest for the proceedings on the merits;

- applicant's signature;

- date of the notification.

9.7. The employer considers the notification and sends it to the official responsible for combating corruption in the organization on the day he received the notice. Anonymous notifications are transmitted to the official responsible for combating corruption in the organization, for information.

9.8. Verification of the information contained in the notification is made within 15 business days from the date of the notification receipt.

9.9. In order to organize the inspection, the official responsible for combating corruption within three working days creates a commission to check the fact of the appeal to induce the employee to commit corruption offenses.

9.10. The members of the commission (chairman, deputy chairman, members and secretary of the commission) are appointed and approved by the order of General Director of Desktop LTD.

9.11. During the inspection the following facts should be determined:

- the reasons and conditions that contributed to the person's appealing to an employee to incite him to commit corruption offenses,

- the actions (inactions) of the employee to the illegal execution of which the third party tried to incite him.

9.12. The results of the inspection are submitted to the employer in the written conclusion within three days after the inspection ends. The conclusion shall indicate:

- member list of the commission;

- inspection terms;

- applicant's name and the circumstances that gave rise to the inspection;

- confirmation of the validity (or invalidity) of the fact that gave rise to filing of the notification;

- reasons and circumstances that gave rise to the appeal to induce the employee to commit corruption offenses;

- conclusions and recommended measures.

9.13. In case the fact of appealing to induce the employee to commit corruption offenses is confirmed, the commission makes recommendations to the employer on the implementation of measures to prevent corruption offenses. The employer makes a decision concerning filing of information to the prosecution authorities.

9.14. If the fact of appealing to induce an employee to commit corruption offenses is not confirmed, but during the inspection there appeared signs of violations of requirements for corporate behavior or conflict of interest, the materials collected during the inspection, as well as the conclusion shall be sent for general director's consideration to decide whether to take disciplinary action regarding the respective employee, within two business days after completion of the inspection.


10. Interaction with intermediaries and other persons, counterparties verification

10.1. DESKTOP LTD selects counterparties for rendering services based on the following principles:

- equality, fairness, non-discrimination and lack of unreasonable restrictions on competition in relation to counterparties;

- honest and reasonable choice among the most preferred offers;

- targeted and cost-effective spending of money on the purchase of goods and services (including, if necessary, the cost of the life cycle of the purchased products) and the implementation of measures aimed at reducing company costs;

- prevention of corruption, conflict of interests and other abuses of authority.

10.2. DESKTOP LTD aims to have business relationships with counterparties that comply with the requirements of anti-corruption legislation and / or counterparties that declare the rejection of corruption.

10.3. DESKTOP LTD declares that it refuses to stimulate employees of counterparties in any way, including by providing monetary funds, gifts, donating works (services) to them and other ways not mentioned here, making the counterparty employee conditioned and aimed at ensuring that this employee performs any actions the organization will benefit from.


11. Information sharing and training

11.1. DESKTOP LTD posts this Policy available on the official website on the Internet, openly declares opposition to corruption, welcomes and encourages compliance with the principles and requirements of this Policy by all counterparties, its employees and other persons.

11.2. DESKTOP LTD contributes to raising the level of anti-corruption culture by informing and systematically training employees in order to maintain their awareness of the company's anti-corruption policies and mastering the ways and techniques of applying anti-corruption policies in practice.


12. Anti-corruption measures

12.1. Desktop LTD practices the following anti-corruption measures:

- development and approval of Code of ethics and corporate behavior of employees;

- appointment of officials responsible for prevention of corruption and other offenses;

- conducting anti-corruption expertise on concluded contracts,

- informing the employer by the employees about cases of inclining them to commit corruption offences;

- informing the employer about details that became known to the employee, about cases of corruption offenses committed by other employees, counterparties of the organization or other persons;

- informing the employer about arising of a conflict of interest;

- conducting training activities aimed at preventing and combating corruption;

- cooperation with law enforcement authorities.


13. Cooperation with law enforcement authorities in respect of combating corruption

13.1. Cooperation with law enforcement authorities is an important indicator of the actual adherence of DESKTOP LTD to the declared anti-corruption standards of behavior.

This cooperation can be carried out in various forms:

- need to report to the relevant law enforcement authorities about corruption offenses that have become known in the organization;

- assistance to authorized representatives of control and supervisory and law enforcement authorities in conducting inspections of the organization's activities aimed at preventing and combating corruption;

- assistance to authorized representatives of law enforcement authorities in carrying out activities aimed at disrupting or investigating of corruption crimes, including criminal intelligence and surveillance operations;

- management and employees of the organization should not interfere in processing of official duties by judicial or law enforcement authorities.


14. Measures of prevention and settlement of conflict of interests

14.1. The management of conflict of interest in DESKTOP LTD is based on the following principles:

- mandatory disclosure of information about real or potential conflict of interest;

- individual consideration and assessment of reputational risks for the organization while identification of each conflict of interest and its settlement;

- confidentiality of the disclosure of conflict of interest and the process of its settlement;

- observance of the balance of interests between the organization and the employee in settlement of conflicts of interest;

- protection of the employee from prosecution connected with the information about the conflict of interest, which was promptly disclosed by the employee and settled (prevented) by the enterprise.

14.2. This Policy stipulates the following duties of employees connected to the disclosure and settlement of conflicts of interest:

- an employee of DESKTOP LTD must take measures to prevent any possibility of a conflict of interest;

- when making decisions on business issues and performing his duties to be guided by the interests of the organization without taking into account their personal interests, the interests of their relatives and friends;

- to avoid situations and circumstances that could lead to a conflict of interest;

- to disclose a real or potential conflict of interest;

-to assist to the settlement of a conflict of interest.

14.3. The following types of disclosure of conflicts of interest are used in DESKTOP LTD:

- disclosure of information about a conflict of interest when applying for a job,

- disclosure of information about a conflict of interest when transferring to a new position;

- disclosure of information of conflict of interest as it occurs, etc.

14.4. An employee must notify his manager in writing about the conflict of interest that occurred or about the possibility of its occurrence as soon as he becomes aware of this. The consideration of information submitted and the settlement of conflicts of interest should be confidential. The received information should be thoroughly checked by an authorized official to evaluate the seriousness of the risks involved and the selection of the most appropriate form of settlement of conflict of interest.

14.5. DESKTOP LTD may come to the conclusion that the situation, the information about which was provided by the employee, is not a conflict of interests and, as a result, does not need special ways of settlement.

14.6. DESKTOP LTD may also come to the conclusion that there is a conflict of interests and use different ways to resolve it , including:

- restriction of employee's access to specific information;

- voluntary refusal of the employee or his deprivation (permanent or temporary) from participation in the discussion and decision-making process on issues that are or may be affected by a conflict of interest;

- revision and change of functional duties of the employee;

- temporary deprivation of an employee from his office, if his personal interests conflict with functional duties;

- transfer of an employee to a position which implies the performance of functional duties that are not related to a conflict of interest;

- transfer by the employee of his property on which the conflict of interest may be based on to trust management;

- refusal of the employee from his personal interest, generating a conflict with the interests of the organization;

- dismissal of the employee from the organization on the initiative of the employee;

- dismissal of the employee on the initiative of the employer for the disciplinary offense, that is for non-fulfillment or improper fulfilment of his duties due to his fault.

The abovementioned list of methods to settle conflicts of interest is not exhaustive. In each specific case, by agreement between DESKTOP LTD and the employee who discloses information about a conflict of interest, other forms of settlement may be used.

14.7. The official responsible for combating corruption is responsible for receiving information about a conflict of interest arising (existing).

14.8. Consideration of the received information is carried out by committee . The committee shall issue written recommendations to the interested parties to resolve the conflict of interest not later than after seven working days.

14.9. If a member of the committee and an interested person is the same person, such member shall not participate in the discussion of a conflict of interest. If head of the organization is involved in a conflict of interest, he also shall not participate in decision making on this issue.

14.10. This Policy is not aimed at describing all possible conflicts of interest that may arise. It should be used in any situation when the personal interest of the employee contradicts the interests of DESKTOP LTD.


15. Responsibility for nonfulfillment (improper fulfillment) of this Policy

15.1. The manager and employees of all divisions of Desktop LTD, regardless of their position, according to the current legislation of Russian Federation, are responsible for observing the principles and requirements of this Policy, as well as for the actions (inactions) of their subordinates who violate these principles and requirements.

15.2. Persons guilty of violating the requirements of this Policy may be brought to disciplinary, administrative, civil or criminal liability on the initiative of Desktop LTD, law enforcement authorities or other persons in the manner and on the grounds provided for by the legislation of Russian Federation, local regulations and labor contracts.