Single point of access and control for:

• Staff operations
• Apps usage
• Docs dispatch

Our data centers are:
- https://portal.desktop.rent - data center in Russian Federation powered by MTS, PLC;
- https ://cloud.desktop.rent - data center in Armenia powered by CJSC MTS Armenia;
- https://desktop.mts.am/ - data center in Armenia powered by CJSC MTS Armenia;

Services in data centers may differ. Full actual prices are given in Services and Prices.

To start using the Virtual Workspace(s), you must register in the Member account. Registration is carried out using your mobile number.

On www.desktop.rent, click "My account" in the header of the site, or click "Try for Free" or "Connect."

To register on the Portal:
• Enter your mobile number without spaces in the format <+ [country code] phone number >
• Enter the access code you received to your mobile phone.
• If you still didn't receive the access code, go to the mobile number entry page and enter your number again.
• Create and enter your password, confirm your password.
• The password must contain at least one number, lowercase and capital Latin, and must not contain special characters.
• You are registered in the Member account.

You can request the access code via WhatsApp message or by callback. Any way of access code request is free for you.

1)Refresh the registration page, and then enter the phone number in the registration form again.
2) Check if the entered phone number is correct, and whether the mobile network signal is sufficient.

Your password must include at least one lowercase letter, one uppercase letter, a number and exclude special characters. Also you must read and click the checkbox accepting the Privacy Policy for Personal Data and the Terms of Use.

To change the password, click "Change Password" button in "My Data" section. In the pop-up window enter the new password and confirm it. The password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters.

To sign in to member account you need to download Desktop.rent application:

• from Google play market
• Download from AppStore

1. Install the application and open it
2. Allow the app to access photos, media, and files on your device.
3. In the pop up window enter your phone number and click Next.
4. If you are a new member, you will receive a text message with an access code to create a password.
5. In the opened window enter the code that you received to your mobile phone, create a password and click Next.
6. If you are already registered, enter your password
7. You get into Member account where you should fill in your data. Mobile version is fully functioning, so that , you can manage folders and connect employees, etc.

We operate on the ground of the Public Offer, which is located at Desktop.Rent.

This allows our customers to easily and instantly connect pre-configured virtual workspaces and start working without complex documentary procedures.

Our price quotation is located at Desktop.Rent and provides full information about our product, its cost and operating principle.

You can have a free 7-days trial of the full functionality of our service: connect employees, configure their virtual workspaces, create network folders.

Here you can find detailed payment terms. The price is fixed, there are no hidden additional payments.

If you are interested in a separate server, you can connect our PRO tariff. It provides end-to end solution with a dedicated virtual server per team and allows to install your software without restrictions.

After registering the Member Account , the User needs to fill in his data (full name) and company info in "My Data" section.

Fields marked with an asterisk are compulsory.

If Russia is selected in country field, it is necessary to fill in company TIN – it will allow you to receive Invoice every month in the Invoice tab of the "Payments and bonuses" section of the Member account.

After checking the validity of the entered company details, the virtual workspace will become available.

To connect services sign in the Member account, go to "Subscriptions and Services" section and select the required tariff and services.

Depending on which tariff is selected, standard or advanced services will be available.
There you can find 2 tabs:
• "My subscriptions" – here you can select the number of users, change the server power. These services are paid on subscription basis.
• "Technical support" – here you can order technical support hours, which are paid on consumption basis.

You can also choose the frequency of payment – daily or monthly:
• Daily payment – you can have a virtual workspace for several days, paying daily for each selected service.
• Monthly payment – you can have a virtual workspace up to the end of the current month, regardless of which date you pay - on the 1st or 29th day of the month. In this case payment will be calculated only for the period from the date of tariff purchase until the end of the current month.
After selecting the required services click Apply.

AIl Standard tariff users work on the same server together with other Desktop.Rent clients, that's why the installation of additional software is not allowed. MS Office and essential software is included in this tariff.
In PRO tariff the client is allocated an individual virtual server, which can be easily scaled up at the Owner's choice and any additional software might be installed.

You can connect PRO tariff for 1 day only for 8,1 Euro.

For a free trial you can try a similar Standard tariff for 7 days. Using PRO tariff you can install any of your software, and at Standard tariff you can use a pre-configured package that is sufficient for most office tasks.

It 's like "business lunch" and "a la cart menu." To test "our kitchen" you can first try Standard tariff free of charge. And if you need to use virtual workspaces abroad and install your software – try to connect PRO tariff

1. Owner: This status is assigned to all users who registered in the Member account and not invited to any team.
· All sections of the Member account are available.
· Has a virtual workspace(s)
· Has his own folders where he can upload his files.
· Can change tariffs and connect services.
· In PRO tariff can install and delete additional software.
· Can create his own network folders and assign access to folders to his employees.
· Pays for services provided to him and his team by Desktop.Rent.

2. Administrator: has the same functionality, as the Owner, except the disconnection option for the Owner. This status is assigned by Owner to his employee in "My employees" section.
· All sections of the Member account are available
· Can create network folders for Owner's team
· Has a virtual workspace including Owner's network folders
· In PRO tariff can install and delete additional software.

3. Manager: has the same rights as the Administrator, except for the server settings rights:
· All sections of the Member account are available
· Can create network folders for Owner's team
· Has a virtual workspace including Owner's network folders

4. Employee: this status is assigned by the Owner or Administrator(s) in "My Employees" section:
· "My Data" and "Support" sections of the Member account are available
· Has a virtual workspace including Owner's network folders
· Doesn't have his own folders, can't upload own files
· Can't create network folders for the Owner's team

Virtual workspace can be opened through the Member account.

1. Register or Sign in to the Portal.
To open a virtual workspace, click "Open virtual workspace" button in the Member account. Next open RDP file that will be downloaded to your PC.

To activate "Open virtual workspace" button you need to fill in your data in "My Data" section in the Member account :
· FULL NAME.
· Select your country:
- If "Russia" is selected in country field, you must fill in the company's TIN (10 digits for legal entity and 12 for physical entity or individual entrepreneur) and click "Check TIN".
- If you select a country other than Russia, you can only fill in your company name.
· Enter your company name (this field is inactive for Employees)

· Select preferred means of communication

· Click "Save"

When all data is filled in and a tariff is connected, "Open virtual workspace" button in the Member account header will become active (orange).

To get started click the "Open virtual workspace" button:
· Shortcut for virtual workspace starts downloading (RDP file).
· Click the downloaded virtual workspace shortcut.
· Enter your password and click Confirm. The password is the same as for the Member account .
· Virtual workspace is now open

In "My Documents'' shortcut you will see shared folders with your company data, which are also available to your employees if you give them access.

You can download the RDP file only the first time you open your virtual workspace. Next, you can access it using the shortcut you have already downloaded!

After registering on the Portal, the User needs to fill in his data (full name) and company TIN in "My data" section. If "Russia" is selected in country field, you must fill in the company's TIN. If you select a country other than Russia, you can only fill in your company name. After checking the validity of the entered company details, the virtual workspace will become available.

To change the password, click "Change Password" button in "My Data" section.

• In the pop-up window enter the new password and confirm it, and press "Save".
• The password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters

To sign in to Member account you need to download Desktop.Rent application:

• from Google play market
• from AppStore

1. Install the application and open it
2. Allow the app to access photos, media, and files on your device.
3. In the pop up window enter your phone number and click Next.
4. If you are a new member, you will receive a text message with an access code to create a password.
5. In the opened window enter the code that you received to your mobile phone, accept Terms of Use and Privacy policy, and click Confirm.
6. Create a password and click Next. The password must contain Latin letters and one or more digits.
7. If you are already registered, enter your password
8. You get into Member account where you can open your workspace and manage your account. Mobile version is fully functioning, so that you can manage folders and connect employees, etc.

By default, the virtual workspace is opened in the language you used to sigh in to your Member account

By clicking "Open Virtual Workspace" button you download RDP file with your Member account language settings, because your Member account language is associated with your virtual workspace language.

If you want to change your virtual workspace language, log out of your virtual workspace, sign in to your Member account, change your language, and by clicking "Open Virtual Workspace" download a new RDP file. Open a new virtual workspace.

If you use individual server in PRO tariff, the Owner or Administrator can change the server language to any available on Windows.

To add a new employee, click "Add" button, then fill in the following fields in the pop-up window:

• «Phone» (mobile phone number of the employee being added).
• «Full name» (name of the employee being added).
• «Access Rights» (Owner, Administrator, Employee) and then click "Save".

There are two options for adding an employee to the Owner's team:

• If a new employee is not registered yet, he will receive SMS with an invitation to join the Owner's network with a link to Desktop.Rent. The employee needs to register, fill in his details in "My data" section, and accept or refuse the invitation to join the Owner's team.
• If an employee is already registered, he will receive a notification in his Member Account. This employee needs to accept or decline the invitation to join the Owner's team.

Statuses of connecting employees to the Owner's team ("Invitations" tab in "My employees" section):

• Request sent or "not in the team"- A request to join has been sent to the employee, and no response has been received from the employee yet.
• Request rejected - The employee rejected the request to join the Owner's team.
• Connected or "in the team" - The employee accepted the invitation and was added to the Owner's team. His data is displayed in the employees table in the Owner's personal account

After an employee joined the team, the Owner or Administrator should connect him to a selected tariff in the "Employees" tab of "My Employees" section of the Member account.

In «Subscriptions and Services» section of the Member account select the number of users for PRO and Standard tariffs and click "Apply".

After connecting the number of users, go to My Employees section of the Member account and choose the required tariff for each employee.

The employees to whom PRO tariff is connected, will work on a dedicated server and will be able to use additional software that can be installed by the Administrator or the Owner.

Open "Employees" section, find "Disconnect/Connect" button in the "Connection status" column. The owner or administrator can activate or deactivate the employee 's virtual workspace. If you are an employee and you do not have the "Open virtual workspace" button active, contact your manager.

Yes, your employees can be connected to different tariffs. They will have access to the same shared files and databases if you make correspondent settings in "My employees" section of the Member account.

Employees connected to PRO tariff will be able to use additional software, installed by the Administrator or Owner.

Inform the employee that he needs to:

1. Register in the Member account (if the employee is not yet registered on Desktop.Rent, when registering following the invitation, he will automatically join your team) OR

2. Confirm joining your team in his member account (a pop-up window will appear when signing in to Member account)

The system needs some time to add a new employee to your team. Refresh the page and click "Add" button again and repeat the action if the employee still was not added to your company list.

You can change the access rights of any employee in "My Employees" section.

To do this:
· find the employee in "Permissions" column, click on the "arrow" and in the drop-down list select the access rights that you want to set for him .
· In order for the access changes to come into force in the virtual workspace, you should sign out and sign in the virtual workspace again

In case an employee is dismissed you can delete him from the team clicking "cross" icon in the row opposite his data in "My employees" section. So all access rights of this employee will be automatically revoked and no information from the network space will be available for him.

The system needs some time to delete an employee. Refresh the page and click "Delete" button again if the employee is still in your company list.

To manage files and folders in "My folders" section of the Member account you should have user status not lower than Manager. In this section you can upload your files and folders on your virtual workspace, edit their names and access rights.

1. How to upload files: "Upload a file" button is used to upload files one by one.

Click "Upload a file" button. When you open a file selection window, select the required file on your local computer or on a storage device connected to it.

Once uploaded, files will instantly appear on your virtual workspace in "My files" section.

2. How to upload a folder: Use "Upload a folder" button to upload multiple files at once or folders that cannot be loaded through "Upload a file" button.

Files up to 1 GB (one Zip file) are uploaded in Zip archives by clicking on "Upload files" in "My folders" section of the Member account. When you open a file selection window, select the required Zip-folder on your local computer or on a storage device connected to it.

Once uploaded, folders will instantly appear on your virtual workspace in "My files" section.

3. How to create a folder? Click "Create a folder" and enter a folder name in the pop-up window, then click "Create". To create sublevels of folders go to virtual workspace, you cannot do this in the Member account.

You can learn more about creating sublevels of folders here

3. How to delete a folder? Open "My folders" section of the Member account, find a required folder and click "cross" icon right near the folder name.

4. How to share your folder with an employee? In "My folders" section of the Member account you can assign employees access to certain folders by clicking "figure" icon opposite the necessary folder selecting the full name of the employee in the drop-down list.

In the opening field you may see the list of "Connected employees" and you can manage access to the folder by selecting the employee's status as "Reader" or "Editor" in "Permissions" field.

· After you finished making changes, click "Save"

Check if there is already a folder with the same name. You can't have two folders with the same names in the same directory

1. Check if there is already a folder with the same name.
2. Check if the uploaded folder is Zipped. You can upload only Zipped files via Desktop.Rent Member account.