#instantly
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Remote
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WORKSPACES
on business lounge PC at the airport
on your smartphone in the pocket
even on Mars if there is internet connection
This is like PСs located in the office,
but always at hand
ABOUT THE PLATFORM
Desktop.Rent is a platform for instant creation of virtual workspaces for employees. Secure and fast access to software and folders from any device all over the world 24/7. Manage your office via mobile app.
WHY DOES BUSINESS NEED IT?
8 reasons to become our customer. Point the mouse to read

- PCs become powerful and fast without upgrade or replacement

- Fast connection even via slow Internet

- Instant power increase for workspaces
- Sharing responsibility for infrastructure, access, information security between different people and providers - eliminating conflicts of interest, risks of dependence and blackmail from "irreplaceable employees"

- Easy to delegate and control

- Easy to handle development and modification of own software and apps
- PCs become powerful and fast without upgrade or replacement

- Fast connection even via slow Internet

- Instant power increase for workspaces
- Sharing responsibility for infrastructure, access, information security between different people and providers - eliminating conflicts of interest, risks of dependence and blackmail from "irreplaceable employees"

- Easy to delegate and control

- Easy to handle development and modification of own software and apps
- No capital costs at start up

- No spendings for resources reservation, licensing is cheaper

- Cost cutting for staff

- Cost cutting for info security and control
- Instant connection via any device from all over the world, as if located in the office, but without IT support help

- Instant pre-configured workspaces creation, employees connection, folders access control via browser or mobile app without IT support
- Broader geography for expert staff hiring

- Instant employees connection\disconnection both in the office and at home

- Procedures simplification
- No data is stored on local PCs

- Safe connection from any device all over the world

- No dependency on IT staff

- Ski-masked raids will not interrupt business operation immediately
- PCs or server breakdown is not a big deal

- Easy to increase power immediately

- Fire, electricity interruption will not interrupt business operation

- Easy to connect via mobile internet

-Regular back ups and fast recovery
Single point of access and control for:
- Staff operations
- Apps usage
- Docs dispatch
8 reasons to become our customer
Click the mouse to read
SPEED
  • PCs become powerful and fast without upgrade or replacement
  • Fast connection even via slow Internet
  • Instant power increase for workspaces
COST
  • No capital costs at start up,
  • No spendings for resources reservation, licensing is cheaper
  • Cost cutting for staff
  • Cost cutting for info security and control
EASE OF USE
  • Instant connection via any device from all over the world, as if located in the office, but without IT support help
  • Instant pre-configured workspaces creation, employees connection, folders access control via browser or mobile app without IT support
STAFF
  • Broader geography for expert staff hiring
  • Instant employees connection\disconnection both in the office and at home
  • Procedures simplification
SECURITY
  • No data is stored on local PCs
  • Safe connection from any device all over the world
  • No dependency on IT staff
  • Ski-masked raids will not interrupt business operation immediately
RELIABILITY
  • PCs or server breakdown is not a big deal
  • Easy to increase power immediately
  • Fire, electricity interruption will not interrupt business operation
  • Easy to connect via mobile internet
  • Regular back ups and fast recovery
MANAGEMENT
  • Sharing responsibility for infrastructure, access, information security between different people and providers - eliminating conflicts of interest, risks of dependence and blackmail from "irreplaceable employees"
  • Easy to delegate and control
  • Easy to handle development and modification of own software and apps
CONTROL
Single point of access and control for:
  • Staff operations
  • Apps usage
  • Docs dispatch
Our data centers are:
- https://portal.desktop.rent - data center in Russian Federation powered by MTS, PLC;
- https ://cloud.desktop.rent - data center in Armenia powered by CJSC MTS Armenia;
- https://desktop.mts.am/ - data center in Armenia powered by CJSC MTS Armenia;

Services in data centers may differ. Full actual prices are given in Services and Prices.
FOR WHOM
For companies of all business sectors and scales, for whom it is important to safely and instantly connect employees to workspaces from any device 24/7, increase the speed and productivity of employees, reduce capital and operational costs, improve information security, do not depend on technical support
2+
20+
1
Suitable
for scales
2
Suitable for
business sectors
etc
Click to learn more
Click to learn more
We aim at service being as easy as
booking taxi or ordering food delivery
HOW DOES IT WORK
Step 1
Get registered in Member account (just a mobile phone is needed)
Step 2
Fill in your data and start working from anywhere in the world
Step 3
Invite your employees and give them access rights
Step 4
Upload necessary documents with 1 click
Use virtual workspace together with your team
HOW DOES IT WORK
Watch the video to see firsthand how it works
TARIFFS
You can choose necessary number of workspaces with various functionality for every team:
Standard
Pre-configured workspace with MS Windows and MS applications
Pro
Corporation
Acrobat Reader, 7-Zip, Antivirus included
Can be combined with PRO tariff
Dedicated virtual server
Install any software
Beneficial for teamwork 5+ employees
Dedicated scalable cloud infrastructure
Dedicated portal address at own domain «portal.companydomain» which combines Standard and PRO tariff options
from $47,40
per month
from $ 103,10
per month
from $ 5 000
per month
Recommended for 200+ users
How to choose the quantity and functions of the workspaces to suit all team tasks and save money?
FAQ
Can't find an answer to your question?
If you can't find an answer to your question, contact us via any messenger.
OUR PARTNERS
Download the mobile application to have it always at hand!
Desktop LTD
PSRN 1187746094634, ITN 772541868787
8 800 250 66 13
info@desktop.rent
DOCUMENTS
WORKING HOURS
Desktop.Rent workspaces operate 24/7
Support hours: Mon-Fri 9:00 - 19:00 (GMT +3)
Copyright ©2018-2021, Desktop.Rent. All rights reserved
115114, Moscow, Derbenevskaya st., 20, office 22
2+ employees:
Connect employees and external contractors instantly
Your software and data is always safe and accessible only by you
Make your PC powerful and fast without upgrade or replacement
Work via any device from all over the world any time
Manage workspaces via browser or mobile app without IT support
Don't spend extra money for capital costs, office and IT support
20+ employees:
Manage workspaces via browser or mobile app without IT support
Install any software
Create and upload your 1C databases, work in fully functional workspace
Submit 1C reports from any computer from all over the world
Safely connect employees from any countries or cities
Cut costs for personnel, connect remote contractors
Instantly increase power for development, projects
Even if your computer or server has been seized, your and your customers' data is inaccessible to foes and is securely protected
200+ employees:
Create single safe access point to workspaces for all employees
Control employees' activity and corporate data security
Safely connect employees from any countries or cities
Delegate workspaces management to operation managers
Cut capital costs for equipment and software licenses
Quickly scale the power for various projects and needs
Ensure reliability - data and workspaces quick recovery even in the most unexpected circumstances
Even if your computer or server has been seized, your and your customers' data is inaccessible to foes and is securely protected
Consulting
Connect employees and external contractors instantly
Manage employee access to folders from your smartphone
Attract best professionals from different cities and countries
Customers' data is not stored on employees' local computers
Secure workplace access from all over the world
Even if your computer has been seized, your and your customers' data is inaccessible to foes and is securely protected
Аccounting outsourcing
Upload your 1C databases and work in a pre-configured cloud workplace
A backup of 1C databases and folders with documents is always available - data will not be lost even in case of a breakdown
Submit 1C reports from any computer from all over the world
Data and workspaces quick recovery even in the most unexpected circumstances
Connect other remote accountants to your team, your data will not remain on their computers
Creative agencies
Install any software you need (Adobe Premiere Pro, Lightroom, AutoCad, etc.)
Work from all over the world - expand borders, attract best professionals
Don't spend money on workplace infrastructure, focus on the product
Performance does not depend on the model and novelty of the laptop, you choose the power and speed of the remote workplace in your member account
Startups
Create workspaces for team with several clicks
Don't spend money on workplace infrastructure, focus on the product

Keep your data safe and secure from the start
Work from all over the world - expand borders, attract best professionals
Data and workspaces quick recovery even in the most unexpected circumstances
Manufacturing
Single entry point and employee activity control
Attract best professionals from all over the world, your data will not remain on their computers
Keep your data safe and secure from the start
Don't waste resources on building your workplace infrastructure, focus on production process
Data and workspaces quick recovery even in the most unexpected circumstances
Commerce
Integrate your cash desks with cloud workspaces
Upload your 1C databases and submit reports from all over the world
Even if your computer has been seized, your and your customers' data is inaccessible to foes and is securely protected
Keep your data safe and secure from the start
Projects elaboration/teamwork
Instantly connect employees and external contractors from all over the world
Secure workplace access from any device without leaving data on employees' devices
All pre-installed software is licensed and upgraded up to the latest version
Data and workspaces quick recovery even in the most unexpected circumstances
Development
All pre-installed software is licensed and upgraded up to the latest version
Connect employees and external contractors instantly
Work from all over the world - expand borders, attract best professionals
Performance does not depend on the model and novelty of the laptop, you choose the power and speed of the remote workplace in your member account
Install any software required (VS Code, Brackets, etc.)
Monthly subscription
from $47,40 per month
1 User - $47,40 per month
1C database allocation - $13,90 per 1 database per month
1С database users - $5,60 per 1 user per month
5 Gb 1C databases cloud storage - $1,99 per month
50 GB file storage - $8,30 per month
MS Office is included
Unlimited internet
Technical support
All services and prices →
Connect
Daily subscription
from $2,80 per day
1 User - $2,80 per day
1C database allocation - $1,40 per 1 database per day
1C database users - $0,50 per 1 user per day
5 Gb 1C databases cloud storage - $0,20 per day
50 GB file storage - $0,50 per day
MS Office is included
Unlimited internet
Technical support
All services and prices→
Connect
Monthly subscription
from $103,10 per month
1 User - $9,70 per month
Server power unit: 2 CPU + 8 Gb RAM + 100 Gb SSD - $93,40 per month
1C database allocation - $13,90 per 1 database per month
1C database users - $5,60 per 1 user per month
5 Gb 1C databases cloud storage - $1,90 per month
50 GB file storage - $8,30 per month
MS Office for 1 user - $13,90 per month
Unlimited internet
Technical support
All services and prices →
Connect
Daily subscription
from $7,50 per day
1 User - $0,80 per day
Server power unit: 2 CPU + 8 Gb RAM + 100 Gb SSD - $6,70 per day
1C database allocation - $1,40 per 1 database per day
1C database users - $0,50 per 1 user per day
5 Gb 1C databases cloud storage - $0,20 per day
50 GB file storage - $0,50 per day
Unlimited internet
Technical support
All services and prices →
Connect
Monthly subscription
$5 000 per month
Dedicated, scalable cloud infrastructure from 200 users
Install any software
Own company portaldesktop.companydomain
1С licences integration
Special price for cloud recources increase
Unlimited Internet
Designated technical support upon request
All services and prices →
Get info & connect
How to register on Desktop.Rent Portal?
To start using the Virtual Workspace(s), you must register in the Member account. Registration is carried out using your mobile number.

On www.desktop.rent, click "My account" in the header of the site, or click "Try for Free" or "Connect."

To register on the Portal:
• Enter your mobile number without spaces in the format <+ [country code] phone number >
• Enter the access code you received to your mobile phone.
• If you still didn't receive the access code, go to the mobile number entry page and enter your number again.
• Create and enter your password, confirm your password.
• The password must contain at least one number, lowercase and capital Latin, and must not contain special characters.
• You are registered in the Member account.
I didn't receive access code
You can request the access code via WhatsApp message or by callback. Any way of access code request is free for you.

1)Refresh the registration page, and then enter the phone number in the registration form again.
2) Check if the entered phone number is correct, and whether the mobile network signal is sufficient.

The password is not accepted
Your password must include at least one lowercase letter, one uppercase letter, a number and exclude special characters. Also you must read and click the checkbox accepting the Privacy Policy for Personal Data and the Terms of Use.
Can't sign in on Desktop.Rent
  • Check the phone number you entered (login) and password.
  • If after several entries the password is still not accepted, click on "Reset Password" and create a new password to enter the Member Account.
How to change the password?
To change the password, click "Change Password" button in "My Data" section. In the pop-up window enter the new password and confirm it. The password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters.
How to sign in to member account from smartphone?
To sign in to member account you need to download Desktop.rent application:

  1. Install the application and open it
  2. Allow the app to access photos, media, and files on your device.
  3. In the pop up window enter your phone number and click Next.
  4. If you are a new member, you will receive a text message with an access code to create a password.
  5. In the opened window enter the code that you received to your mobile phone, create a password and click Next.
  6. If you are already registered, enter your password
  7. You get into Member account where you should fill in your data. Mobile version is fully functioning, so that , you can manage folders and connect employees, etc.
Do we need to formalize the deal?
We operate on the ground of the Public Offer, which is located at Desktop.Rent.

This allows our customers to easily and instantly connect pre-configured virtual workspaces and start working without complex documentary procedures.
May I receive price quotation?
Our price quotation is located at Desktop.Rent and provides full information about our product, its cost and operating principle.

You can have a free 7-days trial of the full functionality of our service: connect employees, configure their virtual workspaces, create network folders.

Here you can find detailed payment terms. The price is fixed, there are no hidden additional payments.

If you are interested in a separate server, you can connect our PRO tariff. It provides end-to end solution with a dedicated virtual server per team and allows to install your software without restrictions.
How to fill in "My data" section?
After registering the Member Account , the User needs to fill in his data (full name) and company info in "My Data" section.

Fields marked with an asterisk are compulsory.

If Russia is selected in country field, it is necessary to fill in company TIN – it will allow you to receive Invoice every month in the Invoice tab of the "Payments and bonuses" section of the Member account.

After checking the validity of the entered company details, the virtual workspace will become available.
How to connect services?
To connect services sign in the Member account, go to "Subscriptions and Services" section and select the required tariff and services.

Depending on which tariff is selected, standard or advanced services will be available.
There you can find 2 tabs:
• "My subscriptions" – here you can select the number of users, change the server power. These services are paid on subscription basis.
• "Technical support" – here you can order technical support hours, which are paid on consumption basis.

You can also choose the frequency of payment – daily or monthly:
• Daily payment – you can have a virtual workspace for several days, paying daily for each selected service.
• Monthly payment – you can have a virtual workspace up to the end of the current month, regardless of which date you pay - on the 1st or 29th day of the month. In this case payment will be calculated only for the period from the date of tariff purchase until the end of the current month.
After selecting the required services click Apply.
What is the difference between Standard and PRO tariffs?
AIl Standard tariff users work on the same server together with other Desktop.Rent clients, that's why the installation of additional software is not allowed. MS Office and essential software is included in this tariff.
In PRO tariff the client is allocated an individual virtual server, which can be easily scaled up at the Owner's choice and any additional software might be installed.
May I have a free trial of PRO tariff?
You can connect PRO tariff for 1 day only for 8,1 Euro.

For a free trial you can try a similar Standard tariff for 7 days. Using PRO tariff you can install any of your software, and at Standard tariff you can use a pre-configured package that is sufficient for most office tasks.

It 's like "business lunch" and "a la cart menu." To test "our kitchen" you can first try Standard tariff free of charge. And if you need to use virtual workspaces abroad and install your software – try to connect PRO tariff
User statuses
1. Owner: This status is assigned to all users who registered in the Member account and not invited to any team.
· All sections of the Member account are available.
· Has a virtual workspace(s)
· Has his own folders where he can upload his files.
· Can change tariffs and connect services.
· In PRO tariff can install and delete additional software.
· Can create his own network folders and assign access to folders to his employees.
· Pays for services provided to him and his team by Desktop.Rent.

2. Administrator: has the same functionality, as the Owner, except the disconnection option for the Owner. This status is assigned by Owner to his employee in "My employees" section.
· All sections of the Member account are available
· Can create network folders for Owner's team
· Has a virtual workspace including Owner's network folders
· In PRO tariff can install and delete additional software.

3. Manager: has the same rights as the Administrator, except for the server settings rights:
· All sections of the Member account are available
· Can create network folders for Owner's team
· Has a virtual workspace including Owner's network folders

4. Employee: this status is assigned by the Owner or Administrator(s) in "My Employees" section:
· "My Data" and "Support" sections of the Member account are available
· Has a virtual workspace including Owner's network folders
· Doesn't have his own folders, can't upload own files
· Can't create network folders for the Owner's team
How to open virtual workspace?
Virtual workspace can be opened through the Member account.

1. Register or Sign in to the Portal.
To open a virtual workspace, click "Open virtual workspace" button in the Member account. Next open RDP file that will be downloaded to your PC.

To activate "Open virtual workspace" button you need to fill in your data in "My Data" section in the Member account :
· FULL NAME.
· Select your country:
- If "Russia" is selected in country field, you must fill in the company's TIN (10 digits for legal entity and 12 for physical entity or individual entrepreneur) and click "Check TIN".
- If you select a country other than Russia, you can only fill in your company name.
· Enter your company name (this field is inactive for Employees)

· Select preferred means of communication

· Click "Save"

When all data is filled in and a tariff is connected, "Open virtual workspace" button in the Member account header will become active (orange).

To get started click the "Open virtual workspace" button:
· Shortcut for virtual workspace starts downloading (RDP file).
· Click the downloaded virtual workspace shortcut.
· Enter your password and click Confirm. The password is the same as for the Member account .
· Virtual workspace is now open

In "My Documents'' shortcut you will see shared folders with your company data, which are also available to your employees if you give them access.

You can download the RDP file only the first time you open your virtual workspace. Next, you can access it using the shortcut you have already downloaded!
Open virtual workspace" button is not active
  • If you are an administrator or owner, you need to pay for virtual workspace service.
  • If you are an employee, contact your manager.
How to fill in "My data" section?
After registering on the Portal, the User needs to fill in his data (full name) and company TIN in "My data" section. If "Russia" is selected in country field, you must fill in the company's TIN. If you select a country other than Russia, you can only fill in your company name. After checking the validity of the entered company details, the virtual workspace will become available.
How to change virtual workspace password?
To change the password, click "Change Password" button in "My Data" section.
  • In the pop-up window enter the new password and confirm it, and press "Save".
  • The password must contain at least one lowercase letter, one uppercase letter, a number and exclude special characters
How to connect to virtual workspace using Android or iPhone?
To sign in to Member account you need to download Desktop.Rent application:
  1. Install the application and open it
  2. Allow the app to access photos, media, and files on your device.
  3. In the pop up window enter your phone number and click Next.
  4. If you are a new member, you will receive a text message with an access code to create a password.
  5. In the opened window enter the code that you received to your mobile phone, accept Terms of Use and Privacy policy, and click Confirm.
  6. Create a password and click Next. The password must contain Latin letters and one or more digits.
  7. If you are already registered, enter your password
  8. You get into Member account where you can open your workspace and manage your account. Mobile version is fully functioning, so that you can manage folders and connect employees, etc.
    How to connect to virtual workspace using MasOS?
    Scenario 1

    To install your virtual workspace on MacOS you should:
    • Enter the member account via appication or website
    • Click "Open virtual workspace".
    • Select MAC OS to install Microsoft Remote Desktop 10 (RD Client) and click "Install".
    • If you have downloaded RD Client earlier, click "RD Client already exists"
    • After installing RD Client click Accept. You will automatically sign in to RD Client, it doesn't need any settings to be done.
    • Minimize app window to icon
    To start your virtual workspace, you need to:
    • Exit RD Client and sign in to the Desktop.Rent app or at website again
    • Click "Open virtual workspace".
    • Download and install RDP file from the lower panel
    • In the opened window enter your password and select the local resources (Only printers allowed). Your login will be filled in automatically.
    • Click "Connect". You 're connected, you can work.

    Scenario 2

    Sometimes RDP file does not open automatically in Microsoft Remote Desktop or does not save connection settings after operation. In this case you should import the connection file to your PC. To do this follow the instruction:
    • Open Microsoft Remote Desktop application
    • Click Settings (gearwheel sign in the upper panel), then "Import from RDP file…"
    • In selection dialog box select a downloaded connection file from your Downloads folder.
    • Open MRD application again and press "connect" as indicated in the screenshot above. Next time you just need to run the app. It is not necessary to download and import files again.
    Now you can start a Remote Desktop connection from Microsoft Remote Desktop.
    What if the virtual desktop size does not match the MacBook screen?
    Sometimes a device screen resolution and virtual workspace screen resolution mismatch, to fix this you need to set the default resolution for a Remote Desktop connection in the connection settings in Microsoft Remote Desktop. Follow the instruction:
    • Open connection characteristic in Microsoft Remote Desktop.
    • Click Display tab.
    Now the resolution of virtual workspace will match your device.
    • Select "Default for this display" and press "save".
    How to change language of my virtual workspace?
    By default, the virtual workspace is opened in the language you used to sigh in to your Member account

    By clicking "Open Virtual Workspace" button you download RDP file with your Member account language settings, because your Member account language is associated with your virtual workspace language.

    If you want to change your virtual workspace language, log out of your virtual workspace, sign in to your Member account, change your language, and by clicking "Open Virtual Workspace" download a new RDP file. Open a new virtual workspace.

    If you use individual server in PRO tariff, the Owner or Administrator can change the server language to any available on Windows.
    How to add a new employee?
    To add a new employee, click "Add" button, then fill in the following fields in the pop-up window:

    • «Phone» (mobile phone number of the employee being added).
    • «Full name» (name of the employee being added).
    • «Access Rights» (Owner, Administrator, Employee) and then click "Save".
    There are two options for adding an employee to the Owner's team:
    • If a new employee is not registered yet, he will receive SMS with an invitation to join the Owner's network with a link to Desktop.Rent. The employee needs to register, fill in his details in "My data" section, and accept or refuse the invitation to join the Owner's team.
    • If an employee is already registered, he will receive a notification in his Member Account. This employee needs to accept or decline the invitation to join the Owner's team.
    Statuses of connecting employees to the Owner's team ("Invitations" tab in "My employees" section):
    • Request sent or "not in the team"- A request to join has been sent to the employee, and no response has been received from the employee yet.
    • Request rejected - The employee rejected the request to join the Owner's team.
    • Connected or "in the team" - The employee accepted the invitation and was added to the Owner's team. His data is displayed in the employees table in the Owner's personal account
    After an employee joined the team, the Owner or Administrator should connect him to a selected tariff in the "Employees" tab of "My Employees" section of the Member account.
    How to connect a user/employee to Standard or PRO tariff?
    In «Subscriptions and Services» section of the Member account select the number of users for PRO and Standard tariffs and click "Apply".

    After connecting the number of users, go to My Employees section of the Member account and choose the required tariff for each employee.

    The employees to whom PRO tariff is connected, will work on a dedicated server and will be able to use additional software that can be installed by the Administrator or the Owner.
    How to activate and deactivate virtual workspace for an employee?
    Open "Employees" section, find "Disconnect/Connect" button in the "Connection status" column. The owner or administrator can activate or deactivate the employee 's virtual workspace. If you are an employee and you do not have the "Open virtual workspace" button active, contact your manager.
    May I connect some employees to Standard tariff and others to PRO tariff?
    Yes, your employees can be connected to different tariffs. They will have access to the same shared files and databases if you make correspondent settings in "My employees" section of the Member account.

    Employees connected to PRO tariff will be able to use additional software, installed by the Administrator or Owner.
    The invitation to the employee didn't arrive, and I can't send it again
    Inform the employee that he needs to:

    1. Register in the Member account (if the employee is not yet registered on Desktop.Rent, when registering following the invitation, he will automatically join your team) OR

    2. Confirm joining your team in his member account (a pop-up window will appear when signing in to Member account)
    How do I know if the employee accepted an invitation?
    1. If an employee accepted your invitation to join your team, you will see him in the list of employees.
    2. If an employee declines your invitation, you can send him a request to join your team again.
    3. If an employee is already in someone's team, you will see the following notice: "The User cannot be added to the team: User is already invited or is in another team. The User must first leave another team he is in."
    What should I do if I failed to add an employee?
    The system needs some time to add a new employee to your team. Refresh the page and click "Add" button again and repeat the action if the employee still was not added to your company list.
    How to change employee's access rights?
    You can change the access rights of any employee in "My Employees" section.

    To do this:
    · find the employee in "Permissions" column, click on the "arrow" and in the drop-down list select the access rights that you want to set for him .
    · In order for the access changes to come into force in the virtual workspace, you should sign out and sign in the virtual workspace again
    How to delete an employee?
    In case an employee is dismissed you can delete him from the team clicking "cross" icon in the row opposite his data in "My employees" section. So all access rights of this employee will be automatically revoked and no information from the network space will be available for him.
    I can't delete an employee
    The system needs some time to delete an employee. Refresh the page and click "Delete" button again if the employee is still in your company list.
    How to manage folders?
    To manage files and folders in "My folders" section of the Member account you should have user status not lower than Manager. In this section you can upload your files and folders on your virtual workspace, edit their names and access rights.

    1. How to upload files: "Upload a file" button is used to upload files one by one.

    Click "Upload a file" button. When you open a file selection window, select the required file on your local computer or on a storage device connected to it.

    Once uploaded, files will instantly appear on your virtual workspace in "My files" section.

    2. How to upload a folder: Use "Upload a folder" button to upload multiple files at once or folders that cannot be loaded through "Upload a file" button.

    Files up to 1 GB (one Zip file) are uploaded in Zip archives by clicking on "Upload files" in "My folders" section of the Member account. When you open a file selection window, select the required Zip-folder on your local computer or on a storage device connected to it.

    Once uploaded, folders will instantly appear on your virtual workspace in "My files" section.

    3. How to create a folder? Click "Create a folder" and enter a folder name in the pop-up window, then click "Create". To create sublevels of folders go to virtual workspace, you cannot do this in the Member account.

    You can learn more about creating sublevels of folders here

    3. How to delete a folder? Open "My folders" section of the Member account, find a required folder and click "cross" icon right near the folder name.

    4. How to share your folder with an employee? In "My folders" section of the Member account you can assign employees access to certain folders by clicking "figure" icon opposite the necessary folder selecting the full name of the employee in the drop-down list.

    In the opening field you may see the list of "Connected employees" and you can manage access to the folder by selecting the employee's status as "Reader" or "Editor" in "Permissions" field.

    · After you finished making changes, click "Save"

    I can't create a folder
    Check if there is already a folder with the same name. You can't have two folders with the same names in the same directory
    I can't upload a folder
    1. Check if there is already a folder with the same name.
    2. Check if the uploaded folder is Zipped. You can upload only Zipped files via Desktop.Rent Member account.